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Holiday Inn Express San Antonio Rivercenter Area, an IHG Hotel

2 1/2 star hotel
8.8/10 Excellent
(1011 verified Hotels.com guest reviews)
See verified family reviews (13)

About the hotel

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.

Nearby attractions

Holiday Inn Express San Antonio Rivercenter Area, an IHG Hotel is located in Near East Side, a neighborhood in San Antonio, and is near a train station. Notable landmarks in the area include River Walk and Alamo. LEGOLAND® Discovery Center and The Amazing Mirror Maze are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available weekdays 6:00 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

24-hour fitness center
Outdoor pool
Spa tub

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
San Antonio International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express San Antonio Rivercenter Area, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

13 reviews

Review data

5 star reviews

46%

4 star reviews

8%

3 star reviews

15%

2 star reviews

15%

1 star reviews

15%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express San Antonio Rivercenter Area, an IHG Hotel

Showing 1 - 10 of 13 reviews

Latest reviews (13)

E

Edward

8 Aug 2024 - 10 Aug 2024
reviewed on hcom

5 out of 5 stars

It was amazing had a great time with my wife and will recommend to my family and friends
R

Rana Atif

1 Jul 2024 - 2 Jul 2024
reviewed on expedia

5 out of 5 stars

I went there with my family and everyone liked it. I spend just one night there but that was so quiet and safe breakfast was good as well.
A

Amber

4 May 2024 - 6 May 2024
reviewed on hcom

3 out of 5 stars

The hotel is in a part of town that seems undesirable just upon arrival. There are boarded homes across from the hotel & several homeless people staying outside of Maggot’s meat and produce store. My room was extremely hot when I first walked in & there was an odor in the room that was similar to the hallway. It was a dingy/moist smell. Carpets were dingy, windows were broken, and the overall cleanliness was truly just disappointing. Outside seemed run down and not well maintained as well. Police officers were there most of the day the first day I was there. Not sure what was going on. Positives: The lobby is nice enough, breakfast was included, & the front desk workers were all very nice as well as the staff! Close proximity to down town San Antonio. I don’t think I’d walk it based on the neighborhood but it’s a short 3-5 minute drive to down town. My suite had a kitchen area which included coffee, a microwave, sink and paper towels. There’s also a mini fridge. There was a seating/couch area on one side of the room with a tv which would be great if traveling with kids!! Pool is outside and looked well maintained/clean. They have onsite laundry for those wanting to do their laundry! Overall; it’s an okay stay & a good option.
K

Kathryn

28 Mar 2024 - 31 Mar 2024
reviewed on hcom

2 out of 5 stars

I was so disappointed when my family and I arrived late at night to this hotel. The lobby didn't look inviting, but we were tired after travel, so we checked in. We had booked a 3-night stay based on the good reviews that I read, however, we quickly left to find another hotel after we got into our room. It smelled like smoke in the hallways on the first floor, there were stains on the carpet in our room, and the metal areas in the shower were extremely rusty. We felt like roaches might start crawling around if we got into bed. We didn't have a chance to look at much more, because we decided to leave.
K

Kim

27 Mar 2024 - 29 Mar 2024
reviewed on expedia

5 out of 5 stars

The property is super attractive. 24 hour coffee/tea station (cops were inside at 9pm relaxing on their computers enjoying coffee). Large rooms for the family (we were in 312). The SHOWER. oh glorious pressure! Makes anybody forget the less than updated shower tub enclosure. Liquor store is super close by.
J

Jose

23 Feb 2024 - 25 Feb 2024
reviewed on expedia

5 out of 5 stars

Excellent place to stay with the family.
M

MIRYAM

10 Feb 2024 - 11 Feb 2024
reviewed on hcom

5 out of 5 stars

They just let us one parking permit no matter I have explained the clerk that we came in 2 cars, he was just on his bad mode and said to leave the car out of the premises parking lot without any security, we asked later to a different clerk and she allowed us to bring in our second car but we had to pay in cash, by other hand no towels in the room, I have reserved for 4 adult and 1 child and there were only 2 towels for all.
S

S R

6 Jul 2023 - 9 Jul 2023
reviewed on hcom

3 out of 5 stars

we could not sleep the first night at all. The people across the hall and next-door kept going back-and-forth, slamming doors, talking loud, children screeching etc. this lasted till after 2 AM. Went to the front desk to complain and they agreed move me and my family to another room the next day but I still had to hear all that noise for the rest of that night. It was horrid and I can’t believe other people we’re not complaining as well.
C

Cynthia

16 Jun 2023 - 18 Jun 2023
reviewed on hcom

5 out of 5 stars

My family of 9 enjoyed our stay. The room was clean and comfortable. The free breakfast was delicious. Enjoyed the pool area but the hot tub was not usable. It was too hot and burn the skin. The place was quiet and relaxing. The customer service was great. I recommend it.
R

Ryan

Invalid Date - Invalid Date
reviewed on orbitz

1 out of 5 stars

I liked how close the facility was to downtown area. The staff was very welcoming and friendly. I didnt like that the beds were sqeaky and felt very used and worn out. One bed had a deep indentation and was very uncomfortable for my children. The tub was also broken. The actual tub felt hollow in the center so we were fearful the tub would fall through if we stayed inside standing for too long. The climate control was also very up and down. The room was very humid if the air wasn't on. Then when the air would turn off it would spike up more than several degrees before it would kick on again and itd be freezing. The sheets also appeared to be old and worn.
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