Grand Hyatt San Antonio River Walk

About the hotel

An outdoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.

Nearby attractions

Located on the riverwalk, Grand Hyatt San Antonio River Walk is in Downtown San Antonio neighborhood and is connected to the convention center. The area's natural beauty can be seen at River Walk and San Antonio Missions National Historical Park, while LEGOLAND® Discovery Center and San Antonio Zoo and Aquarium are popular area attractions. Looking to enjoy an event or a game? See what's going on at Alamodome or AT&T Center. Spend some time exploring the area's activities, including golfing and segway rentals/tours. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Arcade/game room

Free cribs/infant beds

Laundry facilities

Outdoor pool

Refrigerator

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

To-go breakfast available for a fee daily 6:00 am–11:00 am: usd 8-25 for adults and usd 2-10 for children

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Arcade/game room

Outdoor pool

Outdoor

Outdoor furniture

Pool sun loungers

Terrace

Conveniences

Atm/banking services

Ballroom

Elevator

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

Show less...

Nearest Airport

San Antonio International Airport

12 km from this hotel

Reviews that mention...

All reviews (21)clean (5)staff (5)pool (2)cot (1)evening entertainment (1)location (4)dining (1)accesibility (1)parking (1)

Family Reviews

for Grand Hyatt San Antonio River Walk

4.5 out of 5 stars

21 reviews

Review data

5 star reviews

62%

4 star reviews

19%

3 star reviews

19%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Grand Hyatt San Antonio River Walk

Showing 1 - 10 of 21 reviews

Latest reviews (21)

C

Cynthia

14 Jun 2024 - 16 Jun 2024

reviewed on hcom

5 out of 5 stars

Great hotel. Went there to spend some time with the family and had a great time. The hotel was clean and it had direct access to the riverwalk.

E

Eric J

27 Apr 2024 - 28 Apr 2024

reviewed on expedia

4 out of 5 stars

I like how we got a free margarita upon check in , dislikes . The room had a weird smell , the walls are thin as you can here the kids in the room next door yelling early in morning . But over all it was good

M

Michelle

12 Apr 2024 - 14 Apr 2024

reviewed on expedia

3 out of 5 stars

The convention is so convenient to walk to for a double competition. The pool was great! The only negative was could not change the air and when it was set at 68 still was humid like 70s. Toss and turned all night. Other families in our group experienced this w the air also. Other than that I’ve stayed here before and did not experience this with the air before. This is a great place will be staying again!

L

Leslie

16 Mar 2024 - 17 Mar 2024

reviewed on expedia

4 out of 5 stars

Loved the escalators you can take in lobby down to the riverwalk. We ordered a crib at checkin and it was in my room by the time i made it to our room. They gave us a baby shampoo kit and sponge. I recommend this hotel, i just personally wasnt a fan of pillows and only bedsheets for sleeping no comforters. Staff and facilities were great

K

Korremsakey

31 Dec 2023 - 1 Jan 2024

reviewed on hcom

4 out of 5 stars

This was a New Year's trip with family we spent most of the time on the roof deck which was nice. I was a little upset with the beds it seemed like it was a full size bed not a queen size for being a five-star luxury hotel I was expecting a little bit more in the rooms. I understand it was New Year's Eve I understand the hotel was overbooked and very busy. I couldn't check in until 4:00 but then you have to check out at 11:00 that very much bothers me it's like if I have to check in so late I should be able to check out late as well without being charged.

R

Rebecca

28 Dec 2023 - 30 Dec 2023

reviewed on hcom

5 out of 5 stars

First time recommend family and friends. Perfect location amazing hotel, easy in and out. Would have liked for the Perks to have more options for late nighters or perhaps longer hours at Bar Rojo for food(we were last concert goers and starving lol)

D

Dalila

9 Dec 2023 - 10 Dec 2023

reviewed on hcom

5 out of 5 stars

My kids and I had an amazing stay! My kids enjoyed their stay and staff was wonderful! This is my go to hotel for whenever we travel to San Antonio.

M

Margaret

1 Dec 2023 - 3 Dec 2023

reviewed on hcom

5 out of 5 stars

We took a family trip to San Antonio and will definitely be back to this retreat! We were within walking distance to hemisphere park, Riverwalk access, shopping and attractions galore for 6 year olds.

J

JESUS

4 Nov 2023 - 5 Nov 2023

reviewed on orbitz

3 out of 5 stars

The restaurant food was bad, it was rotten, and all my family got sick due to the bad food. The glasses and plates were very dirty.

M

Martha

15 Sept 2023 - 16 Sept 2023

reviewed on orbitz

5 out of 5 stars

We had a family event on the weekend and decided to stay at this hotel and we’re not disappointed. They hotel was clean and very convenient location to stay since we had a baptism at the Fernandez cathedral and dinner at the tower of americas . We got to enjoy the breakfast at the diner was service was great and food was tasty . Wish we could have had more time here to enjoy all the amenities