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Grand Hyatt San Antonio River Walk

4 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1079 verified Hotels.com guest reviews)
See verified family reviews (23)

generated by AI based on family reviews

Overview

The Grand Hyatt San Antonio River Walk offers families a fantastic location with direct access to the River Walk, putting you within easy reach of many attractions. Families appreciate the convenience of the hotel's location and the availability of cribs. While some guests noted minor issues with room temperature and bedding, the overwhelmingly positive feedback highlights the hotel's cleanliness, helpful staff and enjoyable amenities.

Guest highlights

About the hotel

An outdoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.

Nearby attractions

Located on the riverwalk, Grand Hyatt San Antonio River Walk is in Downtown San Antonio neighborhood and is connected to the convention center. The area's natural beauty can be seen at River Walk and San Antonio Missions National Historical Park, while LEGOLAND® Discovery Center and San Antonio Zoo and Aquarium are popular area attractions. Looking to enjoy an event or a game? See what's going on at Alamodome or AT&T Center. Spend some time exploring the area's activities, including golfing and segway rentals/tours. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Arcade/game room
Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
To-go breakfast available for a fee daily 6:00 am–11:00 am: usd 8-25 for adults and usd 2-10 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Arcade/game room
Outdoor pool

Outdoor

Outdoor furniture
Pool sun loungers
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
San Antonio International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Grand Hyatt San Antonio River Walk
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

23 reviews

Review data

5 star reviews

61%

4 star reviews

17%

3 star reviews

17%

2 star reviews

4%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Grand Hyatt San Antonio River Walk

Showing 1 - 10 of 23 reviews

Latest reviews (23)

L

Louis

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

2 out of 5 stars

Ac wasnt working properly other then that great stay kids loved it
D

Dulce

3 Jul 2024 - 6 Jul 2024
reviewed on expedia

5 out of 5 stars

My family and I stayed here and loved how close everything was. From the shops to the riverwalk it was an overall great trip.
C

Cynthia

14 Jun 2024 - 16 Jun 2024
reviewed on hcom

5 out of 5 stars

Great hotel. Went there to spend some time with the family and had a great time. The hotel was clean and it had direct access to the riverwalk.
E

Eric J

27 Apr 2024 - 28 Apr 2024
reviewed on expedia

4 out of 5 stars

I like how we got a free margarita upon check in , dislikes . The room had a weird smell , the walls are thin as you can here the kids in the room next door yelling early in morning . But over all it was good
M

Michelle

12 Apr 2024 - 14 Apr 2024
reviewed on expedia

3 out of 5 stars

The convention is so convenient to walk to for a double competition. The pool was great! The only negative was could not change the air and when it was set at 68 still was humid like 70s. Toss and turned all night. Other families in our group experienced this w the air also. Other than that I’ve stayed here before and did not experience this with the air before. This is a great place will be staying again!
L

Leslie

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

4 out of 5 stars

Loved the escalators you can take in lobby down to the riverwalk. We ordered a crib at checkin and it was in my room by the time i made it to our room. They gave us a baby shampoo kit and sponge. I recommend this hotel, i just personally wasnt a fan of pillows and only bedsheets for sleeping no comforters. Staff and facilities were great
K

Korremsakey

31 Dec 2023 - 1 Jan 2024
reviewed on hcom

4 out of 5 stars

This was a New Year's trip with family we spent most of the time on the roof deck which was nice. I was a little upset with the beds it seemed like it was a full size bed not a queen size for being a five-star luxury hotel I was expecting a little bit more in the rooms. I understand it was New Year's Eve I understand the hotel was overbooked and very busy. I couldn't check in until 4:00 but then you have to check out at 11:00 that very much bothers me it's like if I have to check in so late I should be able to check out late as well without being charged.
R

Rebecca

28 Dec 2023 - 30 Dec 2023
reviewed on hcom

5 out of 5 stars

First time recommend family and friends. Perfect location amazing hotel, easy in and out. Would have liked for the Perks to have more options for late nighters or perhaps longer hours at Bar Rojo for food(we were last concert goers and starving lol)
D

Dalila

9 Dec 2023 - 10 Dec 2023
reviewed on hcom

5 out of 5 stars

My kids and I had an amazing stay! My kids enjoyed their stay and staff was wonderful! This is my go to hotel for whenever we travel to San Antonio.
M

Margaret

1 Dec 2023 - 3 Dec 2023
reviewed on hcom

5 out of 5 stars

We took a family trip to San Antonio and will definitely be back to this retreat! We were within walking distance to hemisphere park, Riverwalk access, shopping and attractions galore for 6 year olds.
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