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Menger Hotel

3 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(3075 verified Hotels.com guest reviews)
See verified family reviews (44)

generated by AI based on family reviews

Overview

The Menger Hotel offers a unique family experience in a historic setting. Families appreciate its excellent location, adjacent to the Alamo and with easy access to the Riverwalk. While some reviews mention issues with room cleanliness, air conditioning, and maintenance, many guests highlight the hotel's beautiful building, friendly staff, and the delicious mango ice cream in the Colonial Room. The hotel's proximity to attractions makes it a convenient base for exploring San Antonio.

Guest highlights

The hotel's fantastic location near the Alamo and Riverwalk
The delicious mango ice cream in the Colonial Room
The friendly and helpful staff

About the hotel

This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. Housekeeping is available on request.

Nearby attractions

Menger Hotel is located in Downtown San Antonio, a neighborhood in San Antonio, and is near a train station. Alamo and River Walk are notable landmarks, and travelers looking to shop may want to visit Shops at Rivercenter and Pearl District. Looking to enjoy an event or a game while in town? See what's happening at AT&T Center or Alamodome. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Fence around the pool
Mini-fridge
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Full breakfast available for a fee daily 6:30 am–10:30 am: usd 17-35 for adults and usd 15-35 for children
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Shopping

Outdoor

Garden
Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas (fines apply)
Fireplace in lobby

Nearest Airport

Airplane
San Antonio International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Menger Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

44 reviews

Review data

5 star reviews

61%

4 star reviews

16%

3 star reviews

9%

2 star reviews

5%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Menger Hotel

Showing 1 - 10 of 44 reviews

Latest reviews (44)

L

Linda

28 Jul 2024 - 30 Jul 2024
reviewed on hcom

5 out of 5 stars

Fun family vacation staying at the Menger.
I

Irma

7 Jul 2024 - 9 Jul 2024
reviewed on hcom

5 out of 5 stars

If ever there was an OMG moment, it was when I realized that I accidentally booked us the most haunted hotel in Texas! My kids and I all love everything spooky related. We had been upset about having to cut our beach vacation short due to hurrican Beryl. We decided to finish out our vacay in San Antonio and booked the first hotel I found. The amazing thing is that we had planned a ghost & cemetery tour in Galveston. Finding out the history of The Menger Hotel AFTER I booked it... we knew it was meant to be! The people were all wonderful and helpful. The mango ice cream in the Colonial Room is every bit as good as its hype. We just about cleaned out The Sisters Grimm store and the walking Ghost Tour we took with them was worth every penny. My kids and I were up at 3:00 excitedly looking for ghosts. Sadly, we didnt see any. This time. You'd better believe we're coming back!
L

Laura

6 Jul 2024 - 7 Jul 2024
reviewed on orbitz

5 out of 5 stars

Me and family booked last minute and it was so easy and it was a great relaxing weekend!
s

stephanie

22 Jun 2024 - 25 Jun 2024
reviewed on expedia

3 out of 5 stars

They had conflicting prices for Sunday brunch. We had a sign at our table that stated $40-adults, $30-kids but we were charges $49-adult and $38 kids. Even when I pointed out the sign at our table I was just told it was old.
J

James

23 Apr 2024 - 25 Apr 2024
reviewed on expedia

5 out of 5 stars

The staff were kind and friendly. Marie at the front desk was helpful and informative. The hotel was clean and the rooms were lovely. The Alamo is right next door, as is Rivercenter shopping with access to Riverwalk. The area is very walkable, with lots of shopping & dining options close by. My family & I absolutely loved San Antonio and would choose Menger again on out next visit.
S

Shalimar

10 Mar 2024 - 13 Mar 2024
reviewed on hcom

3 out of 5 stars

I’ll add a few positives since it was a nice hotel. Huge room that stayed really cold. Heat didn’t work so glad it wasn’t winter. Very clean room and pool area. Pool with huge chess board was fun. Workout area facing pool which is nice to watch the kids. Food was tasty and customer service was okay. They charged me for a kids spring break bag since I booked through a third party and not directly which I thought was a little cheapskate. I’m not sure why everyone raved on in the reviews about the valet though cause my car was returned with a huge crack in the front window that I still have not heard back on. I’m truly upset about this and hope it doesn’t end up being a legal issue. The cars are also kept in an open lot so my car was filthy dirty with bird poop, leaves, moss, and yellow pollen. For the price of the valet they should at the very least hose down the car before return. I would suggest finding the closest covered parking which isn’t that far away and parking there overnight.
M

Miriam

5 Jan 2024 - 6 Jan 2024
reviewed on hcom

1 out of 5 stars

The stay was terrible, no air conditioner, refrigerator was not working. The family was sweating all night. I reported the following day and never got a called from the manager.
k

kathy

28 Dec 2023 - 30 Dec 2023
reviewed on hcom

4 out of 5 stars

The Menger is historic so the ambiance is great; however the mattress is lumpy and a wall of power outlets didn’t work including Tv , lights & fridge; they did not clean our room unless we asked; broken curtain pulls; just a bit dilapidated for the price we paid; the colonial cafe is processed food with terrible coffee … they need to get at least a Nespresso machine for coffee ! And the perfume diffuser scent is way too strong ! Time it down bc it gave me allergy’s & my family headaches !
C

Carolyn

26 Dec 2023 - 27 Dec 2023
reviewed on expedia

3 out of 5 stars

The property was nice however the room was very small and the bed was terrible.It was like sleeping on a very lumpy mattress.The noise level wasnt too good either you could hear the people and their kids way too noisey and trains running all night.This is the 3rd time I have stayed here and this was the worst time
M

Mark

16 Dec 2023 - 23 Dec 2023
reviewed on expedia

5 out of 5 stars

Beautiful hotel with a ton of history. Was excellent to have a drink in the Menger Bar where Teddy Roosevelt has been. Fantastic location right next to the Alamo, and quick access to the Riverwalk and the Riverwalk shopping center. Great stay for our family vacation!
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