TownePlace Suites by Marriott San Antonio Downtown

About the hotel

This hotel features an outdoor pool, a fitness center, and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite.

Nearby attractions

TownePlace Suites by Marriott San Antonio Downtown is located in Downtown San Antonio, a neighborhood in San Antonio, and is in the entertainment district and near the airport. Guinness World Records Museum and Buckhorn Saloon and Museum are cultural highlights, and some of the area's popular attractions include LEGOLAND® Discovery Center and San Antonio Zoo and Aquarium. The Amazing Mirror Maze and Ripley's Believe It or Not! are also worth visiting. Spend some time exploring the area's activities, including winery tours and outlet shopping. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Children's games

Grocery/convenience store

Kitchen

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)

Free breakfast available

Guest services

24-hour front desk

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Assistive listening devices in meeting rooms

Braille signage

Grab bar near toilet

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Low-height door lock

Low-height electrical outlets in bathroom

Low-height view port in door

Pool hoist on site

Roll-in shower (select rooms)

Stair-free path to entrance

Valet for wheelchair-equipped vehicle

Visual fire alarm

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Things to do

Fitness center

Outdoor pool

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Grocery/convenience store

More

Designated smoking areas (fines apply)

Renovated entire property - may 2017

Tv in lobby

Show less...

Nearest Airport

San Antonio International Airport

12 km from this hotel

Reviews that mention...

All reviews (12)cot (1)parking (3)clean (1)pool (5)staff (4)sleeping arrangements (1)location (1)

Family Reviews

for TownePlace Suites by Marriott San Antonio Downtown

3 out of 5 stars

12 reviews

Review data

5 star reviews

8%

4 star reviews

25%

3 star reviews

25%

2 star reviews

42%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about TownePlace Suites by Marriott San Antonio Downtown

Showing 1 - 10 of 12 reviews

Latest reviews (12)

O

Omar

14 Jun 2024 - 16 Jun 2024

reviewed on hcom

2 out of 5 stars

Hotel was nice, the downfalls were. Shower water was cold. Requested a baby crib never got it. Requested the late checkout, never got it. And when i did ask I only was offered 30 Min after since i wasn’t a member…

S

Stephen

9 Mar 2024 - 11 Mar 2024

reviewed on hcom

2 out of 5 stars

We arrived later evening because of a flight delay and even contacting our hotel to say we were late booking. Our two rooms with 2 queen size beds were sold to other guests and we got put in two handycapp rooms with king bed and a small couch. One of our family had to sleep on couch cushions on the floor for our two night stay. And just a side note if you have a car it costs $40 a night to park valet because of no hotel parking.. across the street is where you should have booked your stay good luck

D

Dana

30 Aug 2023 - 6 Sept 2023

reviewed on orbitz

3 out of 5 stars

This property was in a great area to walk to many attractions. Our room was not cleaned according to check in instructions until we complained 2x at the front desk. The room was not restocked with toilet paper etc when cleaning did take place. The pool was cloudy and the deck had cigarette butts and ashes everywhere making it not safe for children.

R

Rebecca

19 Jul 2023 - 21 Jul 2023

reviewed on orbitz

4 out of 5 stars

Logan at the front desk was very helpful and informative about the hotel and the surrounding area. Swimming pool was small but nobody else was using it so our kids had fun in it.

L

Laura

16 Jun 2023 - 18 Jun 2023

reviewed on hcom

4 out of 5 stars

We got this room specifically for the pool and it did let us down after we saw the size of it. Valet parking was 37 plus tax per day but it was downtown and there’s no such thing as free parking so that wasn’t a big deal. The valet crew were extremely polite and very respectful of everyone’s vehicles. Check in was a breeze but the room we did get was a little hot. We waited until 1030 to see if it would cool down eventually but it stayed around the 77-82 degrees in there. Carlos was on the overnight shift and he was my hero for the last 2 nights. He found us another room on the same floor with better AC and did so rather quickly. He was awesome! I would definitely stay here again because the staff are very welcoming and they definitely go above and beyond to make sure you and your family are comfortable.

V

Victor

12 Mar 2023 - 14 Mar 2023

reviewed on hcom

3 out of 5 stars

Construction of the side street loud street noise at 4 am and family next to us had loud and noisy kids. Room small and dated.

M

Margarita

11 Feb 2023 - 12 Feb 2023

reviewed on hcom

4 out of 5 stars

Everything was excellent just the bed was a bit small since I have a baby. Wasn’t expecting a queen size bed. But overall was a good stay

M

Michelle

29 Dec 2022 - 30 Dec 2022

reviewed on orbitz

2 out of 5 stars

Had a disappointing stay that was a Christmas gift to our family. Prepaid and booked a room with 2 queen beds, at a higher price than the other rooms as listed. When the 3 men in my family checked in they didn’t have it available and offered an “upgrade” of a single queen with a sofa bed! Most definitely not an upgrade and refused to pro-rate the room. Additionally they were charged for Valet service when the employee told my husband he didn’t know how to drive a stick shift so he couldn’t park his car. My husband parked his vehicle himself but was still fully charged. Extremely disappointed in the quality of service that Marriott brand hotels are providing now.

E

Elizabeth

6 Dec 2022 - 11 Dec 2022

reviewed on orbitz

5 out of 5 stars

Staff very friendly and helpful. Blanca and Ari at front desk were so welcoming. By the end of our stay I felt we made 2 new friendships. Carlos manager was also very friendly and helpful. Dennis was awesome with valet always had a smile and a kind word. Elizabeth Worthley and family would definitely stay there again. The only con was the shower head. Felt like we were getting hit with needles every time we stepped in the shower.

M

Michael

23 Jul 2022 - 24 Jul 2022

reviewed on orbitz

2 out of 5 stars

It was ok, but my reservation was for 2 king beds and I got 2 queen beds. No parking, other than valet. In the bathroom, you could see wallpaper patchwork that looks as if a child did it. Shower curtains to Short for the tub, which floods the bathroom floor. The rates are higher than they are worth.