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Drury Plaza Hotel San Antonio Riverwalk

3 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(2912 verified Hotels.com guest reviews)
See verified family reviews (69)

generated by AI based on family reviews

Overview

The Drury Plaza Hotel San Antonio Riverwalk is a great option for families. Guests consistently praise the friendly and helpful staff, the comfortable rooms, and the convenient location on the Riverwalk, allowing for easy access to family-friendly restaurants and attractions. The hotel also features multiple pools, which are a hit with families, particularly the rooftop pool. While some guests have noted minor issues with valet parking, the overall experience is overwhelmingly positive.

Guest highlights

The multiple pools, especially the rooftop pool
The exceptionally friendly and helpful staff
The convenient location on the Riverwalk
The comfortable and clean rooms

About the hotel

This hotel features an indoor pool, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a spa tub are onsite.

Nearby attractions

Drury Plaza Hotel San Antonio Riverwalk is located in Downtown San Antonio, a neighborhood in San Antonio with good shopping. Notable landmarks in the area include River Walk and Alamo. Looking to enjoy an event or a game while in town? See what's happening at AT&T Center or Alamodome.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends
Free daily reception

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Vibrating pillow alarm
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible path to elevator

Things to do

Fitness center
Indoor pool
Outdoor pool
Spa tub

Outdoor

Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe

More

Designated smoking areas
Tv in lobby

Nearest Airport

Airplane
San Antonio International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Drury Plaza Hotel San Antonio Riverwalk
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

69 reviews

Review data

5 star reviews

77%

4 star reviews

19%

3 star reviews

3%

2 star reviews

0%

1 star reviews

1%

We have selected a sample of reviews which reflect what families have said about Drury Plaza Hotel San Antonio Riverwalk

Showing 1 - 10 of 69 reviews

Latest reviews (69)

N

Norma

14 Aug 2024 - 18 Aug 2024
reviewed on hcom

5 out of 5 stars

Thank you for the breakfast and dinner options. We enjoyed happy hour very much. The entire staff was friendly and helpful. My family enjoyed the two pool locations, especially the rooftop pool. The whole experience at your hotel was pleasant, comfortable, and happy! I have a new favorite hotel now. Thank you!
T

Tamara

10 Aug 2024 - 13 Aug 2024
reviewed on hcom

5 out of 5 stars

3 night family vacation. Great hotel in beautiful historic building. Able to walk out of hotel onto river walk and very very close to cathedral to watch light show. Walkability a huge plus. Bedding comfortable. Room was nice size and clean. From check in to check out I couldn’t have asked for better service…front desk…valet…servers…bar tenders…house cleaning…all went above and beyond. Definitely will stay here again.
V

Veronica

3 Aug 2024 - 4 Aug 2024
reviewed on hcom

5 out of 5 stars

Room was super clean accommodated a family of 4 . Super comfy bed. Plenty of towels . Had a great mini vacation.
F

Farzeen

24 Jul 2024 - 26 Jul 2024
reviewed on hcom

5 out of 5 stars

Very goood. Clean hotel, family friendly
J

Jimmy

15 Jul 2024 - 18 Jul 2024
reviewed on hcom

5 out of 5 stars

No complaints here, except when we retrieved our vehicle (rental) from valet the whole front windshield was covered in bird poop! It was extremely difficult to find my way to a nearby gas station to get cleaned! We paid a lot for parking, I assumed it was covered parking. If i had known that, I think I personally would have reconsidered my stay. Otherwise highly recommend! If anything for the History, & the magnificent views of this hotel! Also it was very accommodating to have the access to the Riverwalk, near some family oriented restaurants!
M

MaryBeth

12 Jul 2024 - 13 Jul 2024
reviewed on hcom

4 out of 5 stars

I reserved two rooms requesting us to be close to each other so my granddaughters and my grandsons would be able to visit back-and-forth but one family was on the 19th floor. One family was on the 14th floor….. things must’ve changed at this property in the past few years. The breakfast buffet is nothing more than what you get it any hotel even the cheap ones. The valet parking was a joke. I would recommend y’all contact the Graceland guesthouse and do a crash course in valet parking, I have never had to wait when I call from my room over 30 minutes to get my car . Since y’all do not offer self parking, you have to go off the property to find someplace else which I really did not feel safe doing or use your valet, which was the worst valet service system I’ve ever experienced…. All of the staff from check in second floor, eating bar area and valet Was very pleasant and very nice, but something has to be done with the process of getting cars there in a timely manner and if you get in your car, there may be cars in front of you that aren’t claimed and you’re blocked in. So sadly, even though I love your property, I will probably not ever stay there again
E

Elisa

2 Jul 2024 - 3 Jul 2024
reviewed on expedia

5 out of 5 stars

We loved our stay. My kids enjoyed both roof top and indoor pools!
J

Jessica

26 May 2024 - 28 May 2024
reviewed on hcom

5 out of 5 stars

Amazing hotel. The kids and everyone had a great time.
E

Emeterio

23 Jun 2024 - 25 Jun 2024
reviewed on expedia

4 out of 5 stars

We stay here every time we come to San Antonio. We love the family friendly atmosphere and the breakfast and evening meals.
M

Michael

17 Jun 2024 - 20 Jun 2024
reviewed on expedia

4 out of 5 stars

The facility was very nice. My room was cold which my family enjoyed. A majority of the amenities were very well. The surrounding area around the building had an outrageous amount of homeless. Sleeping on the sidewalks and down at almost every corner of the Riverwalk. Constantly being asked for money was annoying every time I stepped out. The valet service was terrible. Long wait times even when using the “convenient” text messaging QR scanning feature. At one point my vehicle was brought down but I received a message that no one was able to retrieve my vehicle. If I wouldn’t have gone to check physically I would have never known my vehicle was brought over. Overall I would consider going back only because of the proximity to certain businesses around the area.
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