Home2 Suites by Hilton Omaha UN Medical Ctr Area

The design of the hotel is great. The room was designed with a family in mind. However the construction felt cheap. The floors made a lot of noise, the carpet didn’t look good and things were falling apart.

The hotel property was clean and updated. The staff was very friendly and welcoming. Overall we had a great stay. My only complaint was the condition of the pool. Our kids were looking forward to having the opportunity to swim but as soon as we got in we noticed a film of dust around the pool and inside the pool floor. Dust was everywhere! It appears this is due to the ongoing construction on the premises. We noticed construction workers coming in and out of the area. I would recommend making guests aware of this so they can decide if they want to deal with that.

The room was nice and big and the person who checked us in was very friendly. However, the tile around the incredibly tiny pool was cracked and I was terrified my kids were going to cut their feet. The pull out bed was also very dirty and all they had for breakfast was waffles and toast but they were out of plates and waffle batter and there was a fork just sitting in the toaster. We wound up going somewhere else and just paying for breakfast. But the worst part was in the morning as I was packing up our things, the sheet to the bed I was sleeping on had come up and there was dried blood on the sheet protecter. So I slept on that all night. That was kind of my breaking point. Hopefully we just caught them on an off day. I usually have good luck with hilton hotels but this was pretty disappointing.

Family and I stayed an overnight in Omaha for thr zoo and Air & Space Museums, then were planning a eveing at the hotel pool. Bad choice. Although the hotel looks very new, the pool is already falling apart. Loose tiles everywhere, water trapped below them causing more delamination of tiles. A poor hotel design where you have to exit outside onto an exterior deck to enter the pool. Not a great idea for winter months! Plus, you are now tracking dirt etc. into the pool area and the pool area is not warm. We gutted it out because the kids really wanted to swim. Topping it off, the Saturday breakfast was sparse -- they ran out of a couple items completely and the breakfast time was only half over. They also neglected to tell us there was a $15 parking charge, so that was a bit of a surprise upon checkout.

Nice stay the pool area was freezing cold and the kids were cold in the heated pool our breakfast was very limited mainly bread waffle and cereals. Had 2 sandwiches in the hot box and oatmeal was empty. But other than that the parking was awesome if I was on business I’d stay again thanks

We were visiting a family member at the hospital. Great place to stay and staff was wonderful! Especially Jay at the front desk.

Selected this property as it showed a nice pool for our trip with our grandkids. When we arrived we were told the pool was closed because it was too cold. It’s Nebraska in October! If you can’t keep the pool warm say that on your website. I won’t say it ruined our trip, but it was a massive disappointment!

The hotel and our room was very clean. We aren't familiar with the area so it took us a minute to figure out the parking garage but that's no fault of the hotel. Check-in was very smooth. Breakfast on Saturday morning was great, lots of options and everything was stocked. Unfortunately on Sunday it was a different story, there weren't many options for food, there was only 1 stack of plates that kept running out so we had to wait to eat because there were no clean plates. There was very limited options, the silverware kept running out, and there were no napkins. I think they only had one person running the whole area and it was a busy morning, they really should have had more help. The pool is definitely smaller than the pictures make it look and the water was too cold for my kids to want to swim - and they usually aren't super sensitive about this. Every time we checked the pool area no one was using it, so I'm guessing we aren't the only ones that the water was a little on the chilly side. But overall, I would go back to the hotel. I understand businesses are struggling with finding help. The most important part of a hotel stay for me is a clean room and I definitely give it a 10 in that category. The location was perfect, 10 minutes or less from everything we came to do for the weekend (the zoo, Gene Leahy mall, Kiewit Luminarium, and mini golf at the Fat Putter).

Very quiet, family friendly hotel. No Hot tub. Odd layout of rooms with pool on second floor and access via patio. Our room slept 5 comfortably! Had to pay for parking.

Loved the room! Spacious for our family. Didn’t like the breakfast