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Embassy Suites by Hilton Grand Rapids Downtown,MI

3 1/2 star hotel
9.6/10 Exceptional
(1002 verified Hotels.com guest reviews)
See verified family reviews (27)

generated by AI based on family reviews

Overview

Embassy Suites by Hilton Grand Rapids Downtown is a great option for families. The hotel boasts spacious rooms, perfect for families of all sizes. Families consistently praise the excellent breakfast, featuring a made-to-order omelette station, and the convenient amenities such as a pool. The hotel's location near a park is also a plus for those looking for some outdoor time. While some guests note that the pool area can get busy, the overall experience is positive, making it a popular choice for family stays.

Guest highlights

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.

Nearby attractions

Embassy Suites by Hilton Grand Rapids Downtown,MI is located in Grand Rapids. Downtown Market and Centerpointe Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fish Ladder Park and Huff Park. Van Andel Museum Center and Public Museum of Grand Rapids are also worth visiting. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Kitchenette
Laundry facilities
Microwave
Mini-fridge
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free breakfast available daily
Free daily reception
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Laundry facilities
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property

Nearest Airports

Airplane
Gerald R. Ford International Airport
16 km from this hotel
Lansing, Capital City Airport
91 km from this hotel
map

Reviews that mention...

Family Reviews

for Embassy Suites by Hilton Grand Rapids Downtown,MI
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

27 reviews

Review data

5 star reviews

67%

4 star reviews

19%

3 star reviews

11%

2 star reviews

0%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Embassy Suites by Hilton Grand Rapids Downtown,MI

Showing 1 - 10 of 27 reviews

Latest reviews (27)

C

Colleen

3 Jul 2024 - 6 Jul 2024
reviewed on hcom

5 out of 5 stars

Amazing! Hit all the needs of our family (2 adults, 2 kids 4 yo and 2 yo). Phenomenal breakfast every morning, fun reception every evening, which meant my family was well fed. Room (two queen) was very spacious and had great flow and great shower options. Plus with the pool and convenient laundry, we were able to keep everyone happy the whole trip.
J

Jesslyn

10 May 2024 - 12 May 2024
reviewed on expedia

5 out of 5 stars

We love staying here really good breakfast buffet in the morning super spacious rooms always clean and close to a lot of good food!! And when we get a balcony room it’s so worth it!! Playground within walking distance as well if you have small kids!
M

May

15 Jun 2024 - 16 Jun 2024
reviewed on expedia

4 out of 5 stars

Good location. Room was clean. Staff was nice. Liked the reception (2 free drinks). Breakfast was great! Elevators were slow and one was down when we stayed there, so long wait times. Hair dryer did not work after following the instructions and pool was pretty small, which was good for kids. Overall, enjoyed our stay and would recommend!
D

Diana

25 Apr 2024 - 26 Apr 2024
reviewed on hcom

5 out of 5 stars

We have stayed here several times. We love the room layout, it's perfect for families. Breakfast included a made to order omelette station that was excellent. The view from our balcony was beautiful. Great park area across the street to take that morning walk. Great hotel!
N

Nicole

6 Apr 2024 - 7 Apr 2024
reviewed on hcom

4 out of 5 stars

Room was comfortable and clean. Pool area was dated, dirty, and wrecked from 30 kids in the pool (jumping, pushing, knocking over furniture). I wish the staff could have monitored that a little better. The sports bar next to it has great food but slow service on Friday night. To be expected though. The breakfast is phenominal! Overall, good stay and would return.
T

Toy

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

3 out of 5 stars

This hotel was clean and the staff was great. However, it’s not a great spot if you’re looking for a quiet couples getaway. Lots of families lots of children screaming in the hallways and the pool area. I would recommend this place for families for sure.
L

Lauren

23 Mar 2024 - 24 Mar 2024
reviewed on hcom

5 out of 5 stars

Our stay was wonderful! The room was amazing, very clean and plenty of room for the kids. The balcony overlooking the river was perfect! The breakfast was delicious! So many options and the chefs at the omelette bar were extremely nice and accommodating. They had just come out of a boil water advisory when we arrived. They made sure to recommend not drinking the tap water and gave complementary bottles of water for our room. We all loved the pool and indoor/outdoor hot tub. We can’t wait to return! Thanks for the wonderful stay.
P

Patricia

22 Mar 2024 - 23 Mar 2024
reviewed on orbitz

5 out of 5 stars

Had a great stay to meet up with the kids and Grandkids - enjoyed the pool and hot tub
S

Sharon

29 Nov 2023 - 30 Nov 2023
reviewed on hcom

5 out of 5 stars

Although I was only there for an overnight, the size and comfort of the room were amazing. I was please with how clean everything was and the room had no odor to it which I appreciate! The bed and pillows were remarkably comfortable and I slept like a baby.
E

Eric

13 Oct 2023 - 15 Oct 2023
reviewed on hcom

5 out of 5 stars

We stay here every time we’re in Grand Rapids. They are always accommodating and welcoming. I would venture out and stay at other properties, but Embassy Suites has everything we need for a large family.
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