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JW Marriott Hotel Grand Rapids

4 star hotel
Connecting rooms
9/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Located in Downtown Grand Rapids neighborhood, JW Marriott Hotel Grand Rapids is connected to the convention center. The area's natural beauty can be seen at Fish Ladder Park and Millennium Park, while Van Andel Museum Center and Public Museum of Grand Rapids are cultural highlights. Grand Rapids Children's Museum and John Ball Zoo are also worth visiting. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator

Wifi

Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Breakfast available for a fee: usd 19 for adults and usd 8 for children
Room service available

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Reflexology
Spa open daily

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Full-service spa
Indoor pool
Sauna
Shopping

Outdoor

Outdoor furniture

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Gerald R. Ford International Airport
15 km from this hotel
Lansing, Capital City Airport
91 km from this hotel
map

Reviews that mention...

Family Reviews

for JW Marriott Hotel Grand Rapids
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about JW Marriott Hotel Grand Rapids

Latest reviews (2)

A

22 Oct 2022 - 23 Oct 2022
reviewed on hcom

5 out of 5 stars

The hotel was beautiful and clean. We did not personally have any issues with our room. My family had two rooms, each having their own issues like the air conditioning not working, broken safe, the TV would not turn on. - Please keep in mind that this is common with any hotel and things happen. Overall, great stay.
A

14 Apr 2019 - 15 Apr 2019
reviewed on expedia

3 out of 5 stars

We were there on a family emergency. When I woke up Monday and jumped in the shower I could not get the water hot. Had to take a cold shower. Not fun. On the other hand, the facility was beautiful and our view out our window was amazing.
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