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Hyatt Place Edmonton-West

3 star hotel
Kids stay free
8.8/10 Excellent
(2152 verified Hotels.com guest reviews)
See verified family reviews (87)

generated by AI based on family reviews

Overview

Hyatt Place Edmonton-West is a good option for families, offering spacious rooms and a clean indoor pool. Families appreciate the continental breakfast and the convenient location, being a short drive from West Edmonton Mall. While some guests have noted noise issues from other guests, many highlight the quiet rooms and friendly staff. Free parking is available.

Guest highlights

The spacious rooms
The clean indoor pool
The delicious and varied continental breakfast
The friendly and helpful staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.

Nearby attractions

Hyatt Place Edmonton-West is located in West Edmonton, a neighborhood in Edmonton with good shopping. High Level Bridge and Fort Edmonton Park are local landmarks, and the area's natural beauty can be seen at Terwillegar Park and William Hawrelak Park. Looking to enjoy an event or a game while in town? See what's happening at Rogers Place or Telus Field.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli
Sofa bed
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free buffet breakfast available daily 7:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

24-hour fitness center
Indoor pool
Spa tub

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Edmonton International Airport
26 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place Edmonton-West
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

87 reviews

Review data

5 star reviews

59%

4 star reviews

26%

3 star reviews

6%

2 star reviews

6%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Edmonton-West

Showing 1 - 10 of 87 reviews

Latest reviews (87)

M

Mike

29 Aug 2024 - 30 Aug 2024
reviewed on hcom

5 out of 5 stars

Was a good hotel. Just need to enforce the rule of no kids in pool at 10 - 11 pm. Was tons of kids in when we wanted some quiet time. Otherwise great.
B

Bruce

24 Jul 2024 - 26 Jul 2024
reviewed on hcom

5 out of 5 stars

Very clean, comfortable, well equipped with working climate control, helpful staff, facilities are in good condition, lobby feels cozy and the kitchen for the buffet kept clean the all time, and food is very good. My family love it.
M

Maria Cecilia

12 Jul 2024 - 14 Jul 2024
reviewed on expedia

4 out of 5 stars

Good breakfast selection, great for kids . So vlose to WEM. Would definitely come back.
J

Janice

7 Jul 2024 - 8 Jul 2024
reviewed on expedia

4 out of 5 stars

It has sofa bed, can accommodate up to 5 guests, great for family travel. Clean rooms, we enjoyed our stay.
R

Rosalyn Hui

25 Jun 2024 - 29 Jun 2024
reviewed on expedia

5 out of 5 stars

Nice place to have family and friends vacation
A

Al

1 Jul 2024 - 5 Jul 2024
reviewed on expedia

2 out of 5 stars

I booked through Expedia. I travelled to Edmonton with my large family and prepaid 5 days! My first vacay in 3 years with my family. We live over 10 hrs of driving away from hotel location. We called to change our booking within policy and hotel said because booked and paid through Expedia they have to change. Long story short they bounced me back and forth until the time for change passed. Then Expedia apologized and said when you go and make it to check in ask at hotel to update your room stay and use the day you wanted to change to extend with another day as we approved and said they spoke to hotel and hotel will help me. From that convo with Expedia and hotel shift changes and not sure what the managers did back there when we checked in and after 2 days into it and multiple stressful sessions on call and in person resulted me in having Expedia approve as it was to refund but hotel refusing to do so! I asked the reception they said the money are with Expedia and thats why they cant refund and refused to do it and then when talking now the third day I actually found out that the moment we checked in that day actually expedia paid the hotel so hotel staff and management is lying me from day one! So our vacation was affected I lost almost 200$ and my vacation is a mess and ended up taking a room for last night at another hotel because they want to put us in a room and to pay for it again! 200$ almost with one bed if we accept and they don't provide cots apparently ever! Sad
O

Oludamilola

29 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

My family and I stayed for 2 nights and we loved it. The rooms were clean and spacious. We loved that the pool was clean too and we enjoyed our stay. Breakfast also had a reasonable spread of options and we loved liked it.
D

Denise

24 May 2024 - 25 May 2024
reviewed on expedia

5 out of 5 stars

Lots of hotel's on the strip, close to the hwy and about 15 mins from West Ed Mall. Very large 2 queen room with couch area, newly renovated and currently updating the hallway. They never bothered us with the renos, quite rooms too. Good place for families, indoor pool, gym and breakfast.
b

breanne

16 May 2024 - 21 May 2024
reviewed on expedia

3 out of 5 stars

Lady who was doing swimming lessons at the pool was completly rude to me and my family we felt so unwelcome in the pool meanwhile we pay alot to stay there
G

Gabrielle

14 May 2024 - 16 May 2024
reviewed on expedia

3 out of 5 stars

Way overpriced for what you get paid over 300$ per night while evacuated from my home due to fire , breakfast wasn’t fresh , staff had trouble understanding accommodation requested asked for a crib for our baby and they took 3 hours and had to call and request again
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