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Element Edmonton West

3 star hotel
8.8/10 Excellent
(685 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Element Edmonton West is a great option for families visiting Edmonton. The hotel is praised for its spacious and clean rooms, perfect for families of all sizes, as well as its exceptionally helpful and accommodating staff. Guests also appreciate the convenient location, with close proximity to a mall and other amenities. While some guests have noted past issues with the pool and gym, the overall feedback points to a positive family experience. The onsite restaurant is also a plus, offering a convenient and enjoyable dining option.

Guest highlights

The exceptionally helpful and accommodating staff who went above and beyond to assist guests.
The spacious and clean rooms, perfect for families.
The convenient location near a mall and other amenities.
The on-site restaurant with friendly staff.

About the hotel

2 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.

Nearby attractions

Element Edmonton West is located in West Edmonton, a neighborhood in Edmonton. Royal Museum of Alberta and Citadel Theatre are cultural highlights, and some of the area's activities can be experienced at River Valley Funicular and Edmonton Ski Club. Looking to enjoy an event or a game while in town? See what's happening at Rogers Place or Telus Field.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants
Coffee/tea in common area(s)
Free continental breakfast available 6:30 am–9:30 am on weekdays and 7 am–10 am on weekends
Free reception (select days)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Free bicycle rentals
Indoor pool
Spa tub

Outdoor

Bbq grill(s)
Picnic area

Conveniences

Atm/banking services
Elevator
Front-desk safe
Grocery/convenience store
Library
Water dispenser

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Edmonton International Airport
26 km from this hotel
map

Reviews that mention...

Family Reviews

for Element Edmonton West
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

62%

4 star reviews

12%

3 star reviews

12%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Element Edmonton West

Latest reviews (8)

J

Johnny

22 Mar 2024 - 26 Mar 2024
reviewed on expedia

5 out of 5 stars

Comfortable room for a family vacation and close to the mall.
E

Erika

3 Mar 2024 - 4 Mar 2024
reviewed on hcom

3 out of 5 stars

Kids were a bummed because the pool wasn’t available. Overall it was a great hotel with a great breakfast in the morning. We used a pull out bed for some of the kids and it honestly seemed a bit dirty.. the linens in the closet seemed a bit dirty even.. but overall a great hotel and we would maybe stay again in the future.
V

Valerie

22 Feb 2024 - 25 Feb 2024
reviewed on expedia

4 out of 5 stars

Hey Expedia, please figure out a way to let your guests know when faculties are down. Pool and gym have been closed all winter. The lack of transparency on that was very disheartening when the one thing the grandchildren were looking forward to, was the pool. I know you can do better
A

Alex

18 Feb 2024 - 19 Feb 2024
reviewed on expedia

5 out of 5 stars

This was honestly the best hotel I have ever stayed in, the parking is right close to the door and was always easily available. The lobby is clean, modern, big and beautiful. The front desk staff was extremely helpful and even helped us check in early so that our son could nap on time. The room was beautiful, spacious , clean and exceeded all expectations. The restaurant downstairs was great food and the staff there is super friendly and was playing with our children in between serving us. Nothing bad to say about this hotel and will be returning anytime we could back to Edmonton
J

John Edward

25 Dec 2023 - 30 Dec 2023
reviewed on expedia

5 out of 5 stars

We came from Singapore and their service was excellent. The front desk was so accommodating, that they allowed us to check-in early without extra charge (unlike the other hotel chain). They also allowed us to check-out late without any questions. We stayed for 6 nights. The room was great for a family of 6. They had cooking station (only eggs), which was great and cooked the way we wanted it. It was also very close to Walmart and few eateries, within walking distance. The only disappointment was the gym, which was under maintenance. We made good by walking to Walmart few times a day, in the cold :). I would recommend this place.
S

Sandra

9 Oct 2022 - 10 Oct 2022
reviewed on expedia

1 out of 5 stars

Property in all good but they extend the minimal service with a very junior team not trained
P

Piyush

23 Sept 2022 - 24 Sept 2022
reviewed on expedia

5 out of 5 stars

Please do clean besides beds, corners and underneath sofa bed as it’s difficult to stop kids picking up stuff from these areas and have a conversations after.
P

Pravesh

6 Aug 2022 - 11 Aug 2022
reviewed on expedia

5 out of 5 stars

Convenient place to stay with kids and teenagers
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