Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

We travel to Edmonton almost every year. Have family there, but more convenient to stay in a hotel. This is the 3rd time we have stayed in this hotel. Love it. Good breakfast.

Perfect for our short stay after our flights from Montreal. The kids had a lot of fun in the pool and the breakfast (that is included) is perfect to start our road trip in Alberta.

Was clean and great for the kids. Unfortunately, volleyball teams swarmed the area and decided to run up and down the halls until 1:00am. Sound was a bit of a problem.

Room for whole family and easy food options near by.

Really enjoyed my stay here, it would be a great location for families

I upgraded to the top floor for quietness but it wasn’t that quiet. We had some kids knocking on our door then run away a couple times. Rooms close to the elevator shouldn’t be advertised as quiet. All in all I’ll continue to stay with your establishment.

Love the location, room was nice and breakfast included is very helpful for families!

Clean, comfortable beds, and friendly staff. Way too many kids sports teams staying there with a LOT of noise. Won't stay again.

We stayed for 3 nights, and on night 1 we went down to the pool towards the end of the open hours which I can somewhat write off as the reason for the following. The size, temperature, etc of the pool was all fine, however there were loose long hairs all over the pool deck and the kids said also floating in the water. I would say that a few more cleaning staff trips throughout the day would’ve helped. The one other thing was on that first evening the guests in the room above us were very heavy footed and that sound transfer was a bit much. That being said, we didn’t notice it again the next evening. Overall the staff was friendly, the underground parking was great, the room was large and the beds were comfortable, oh and the breakfasts were pretty good too! We would definitely stay here again.

I would recommend this hotel… children friendly and staff was very accommodating! Thank you