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Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

2 1/2 star hotel
Kids stay free
9/10 Excellent
(1197 verified Hotels.com guest reviews)
See verified family reviews (39)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites West Edmonton is a good option for families, offering spacious rooms and a complimentary breakfast, which is a great bonus for families. Families appreciate the hotel's convenient location and the pool is a hit with children. While some guests mention noise issues, many have had positive experiences and find the hotel suitable for a family stay.

Guest highlights

The complimentary breakfast is a great start to the day.
The pool is a fun amenity for kids.
The hotel's location is convenient for exploring the area.

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.

Nearby attractions

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel is located in West Edmonton, a neighborhood in Edmonton. Looking to enjoy an event or a game? See what's going on at Rogers Place or Commonwealth Stadium.

Popular amenities

Family friendly

Arcade/game room
Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Arcade/game room
Fitness center
Indoor pool
Spa tub

Outdoor

Picnic area

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Edmonton International Airport
26 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

39 reviews

Review data

5 star reviews

44%

4 star reviews

38%

3 star reviews

10%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Showing 1 - 10 of 39 reviews

Latest reviews (39)

R

Reimer

21 Jul 2024 - 23 Jul 2024
reviewed on hcom

5 out of 5 stars

We travel to Edmonton almost every year. Have family there, but more convenient to stay in a hotel. This is the 3rd time we have stayed in this hotel. Love it. Good breakfast.
Z

Zabrina

11 Jul 2024 - 12 Jul 2024
reviewed on expedia

4 out of 5 stars

We only stayed one night but the breakfast included was much more than most places offer, was great for our large family.
K

Kevin

12 Jun 2024 - 14 Jun 2024
reviewed on expedia

3 out of 5 stars

Always a good option for he and my family.
O

Ose

29 Jun 2024 - 1 Jul 2024
reviewed on expedia

3 out of 5 stars

Needed two rooms next to each other for family as requested and promised but were given two rooms far, far apart. Not keeping to promise was disheartening.
S

Sébastien

1 Jul 2024 - 2 Jul 2024
reviewed on hcom

5 out of 5 stars

Perfect for our short stay after our flights from Montreal. The kids had a lot of fun in the pool and the breakfast (that is included) is perfect to start our road trip in Alberta.
B

Brandon

18 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

Was clean and great for the kids. Unfortunately, volleyball teams swarmed the area and decided to run up and down the halls until 1:00am. Sound was a bit of a problem.
M

MARIA

18 May 2024 - 19 May 2024
reviewed on expedia

4 out of 5 stars

Room for whole family and easy food options near by.
C

Chantel

10 May 2024 - 13 May 2024
reviewed on expedia

5 out of 5 stars

Really enjoyed my stay here, it would be a great location for families
K

Kevin

11 Apr 2024 - 14 Apr 2024
reviewed on expedia

4 out of 5 stars

I upgraded to the top floor for quietness but it wasn’t that quiet. We had some kids knocking on our door then run away a couple times. Rooms close to the elevator shouldn’t be advertised as quiet. All in all I’ll continue to stay with your establishment.
J

Joanne

23 Feb 2024 - 24 Feb 2024
reviewed on expedia

4 out of 5 stars

Love the location, room was nice and breakfast included is very helpful for families!
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