Best Western Plus West Edmonton

About the hotel

Timezone: America/Edmonton Located in Edmonton (West Edmonton), Ramada by Wyndham Edmonton West is within a 10-minute drive of West Edmonton Mall and World Waterpark. This hotel is 2.5 mi (4.1 km) from Galaxyland and 4.3 mi (6.9 km) from TELUS World of Science-Edmonton. Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and gift shops/newsstands. Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Edmonton? This hotel has facilities measuring 2500 square feet (232 square meters), including conference space. Free self parking is available onsite.

Nearby attractions

In the entertainment district, Best Western Plus West Edmonton is in West Edmonton, a neighborhood in Edmonton with good shopping. The area's natural beauty can be seen at Muttart Conservatory and Fort Edmonton Park, while TELUS World of Science-Edmonton and Art Gallery of Alberta are cultural highlights. Check out an event or a game at Rogers Place, and consider making time for Galaxyland, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Indoor pool

Laundry facilities

Microwave

Refrigerator

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Free continental breakfast available 6:30 am–9:30 am on weekdays and 7 am–10 am on weekends

Free daily reception

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Braille signage

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Roll-in shower (select rooms)

Visual fire alarm

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

Fitness center

Indoor pool

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Fireplace in lobby

Smoke-free property

Show less...

Nearest Airport

Edmonton International Airport

26 km from this hotel

Reviews that mention...

All reviews (38)pool (16)clean (20)staff (19)evening entertainment (5)accesibility (4)location (2)

Family Reviews

for Best Western Plus West Edmonton

4 out of 5 stars

38 reviews

Review data

5 star reviews

47%

4 star reviews

18%

3 star reviews

18%

2 star reviews

11%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Best Western Plus West Edmonton

Showing 1 - 10 of 38 reviews

Latest reviews (38)

S

Sheila

16 Aug 2024 - 18 Aug 2024

reviewed on hcom

2 out of 5 stars

After not having been informed that we had to let the front desk know by 10am if we wanted our room cleaned, we requested clean towels as we had used them for that day. We were told they would be brought to our room. None ever came. So I requested again and none ever came. When I complained about not receiving clean towels for 2 days, I was told the staff were very busy. Hardly an excuse for basic requirements when staying in a hotel. I would NEVER recommend this hotel and I would encourage people to not waste their money here. Though the 2 front end ladies were very nice and said they were doing what they could, that in no way excuses not receiving clean towels for a families in 2 Juior Suites and paying for 6 adults and also having 4 children, all of which were a part of the resevation.. We were left with no towels to get ready and I had splurged on suites. To spent $1300.00 + dollars for a family get-away and receive this pathetic level of service, I would rate my exprience here as 0.

J

Jocelyn

8 May 2024 - 12 May 2024

reviewed on expedia

5 out of 5 stars

Rooms are large and clean. Travelled with kids so the extra room was great.

d

dennis

21 Apr 2024 - 24 Apr 2024

reviewed on expedia

3 out of 5 stars

I found the bed a little too hard for me and my travel companion Other wise it was fine Lots of small kids at the time we were there. I think the breakfast is a big draw and the pool for families

S

Stephanie

13 Apr 2024 - 14 Apr 2024

reviewed on expedia

1 out of 5 stars

We sat in the room for about 15 minutes and there was a dog barking and kids running up and down the hall. The noise was constant and so loud it was like there was no noise insulation. When we called the front desk we mentioned what was going on and the girl told us that she would check us out at the front desk no problem. So we then looked for and booked another hotel. When we went to the front desk she told us that the bill was still charged to the credit card. We could not believe this as she made it sound over the phone that she would help us just get checked out she didn’t mention anything about billing us and in the meantime, I put another charge on my credit card for a new room. She told us that all hotels are super noisy and we should just expect that and she can’t do anything it hotel policy to still charge full price. We will never come back to this hotel and we will recommend everyone else not to. We found another hotel around the same price point and it was much cleaner and more quiet.

S

Stephanie

13 Apr 2024 - 14 Apr 2024

reviewed on expedia

1 out of 5 stars

We sat in the room for about 15 minutes and there was a dog barking and kids running up and down the hall. The noise was constant and so loud it was like there was no noise insulation. When we called the front desk we mentioned what was going on and the girl told us that she would check us out at the front desk no problem. So we then looked for and booked another hotel. When we went to the front desk she told us that the bill was still charged to the credit card. We could not believe this as she made it sound over the phone that she would help us just get checked out she didn’t mention anything about billing us and in the meantime, I put another charge on my credit card for a new room. She told us that all hotels are super noisy and we should just expect that and she can’t do anything it hotel policy to still charge full price. We will never come back to this hotel and we will recommend everyone else not to. We found another hotel around the same price point and it was much cleaner and more quiet.

A

Aubrey

29 Mar 2024 - 31 Mar 2024

reviewed on hcom

4 out of 5 stars

The room was clean, modern, and spacious. We stayed in room# 102 that was right beside the pop/candy vending machines. Anytime somone or group of people used them, you could hear everythint they said or did as if they were in the room with us. Groups of screaming kids fighting over candy was my favorite part. Additionally, you could hear people walking above you very clearly, as if they were stomping every step. Not really a fault of the hotel, but just something to keep in mind for that specific room.

T

Tracy

18 Feb 2024 - 23 Feb 2024

reviewed on expedia

3 out of 5 stars

Suite with a kitchenette is a great option however the cookware & supplies were not good. The stovetop hot plate is too small and the sink is too deep. A family of 5 should be given the appropriate amount of plates/bowls/silverware and towels! Because we were given enough for only 2 people I constantly had to ask the front desk for more supplies. The hotel overall was comfortable and clean and the staff was helpful

D

Dewayne

17 Feb 2024 - 19 Feb 2024

reviewed on expedia

3 out of 5 stars

Likes: no carpet in rooms, updated decor, good breakfast options, clean rooms. Dislikes: family friendly = loud. Our room was near breakfast area and the same hallway as pool. Recommend asking for an upper floor room. Breakfast was under staffed and they struggled to keep tables clean and enough clean dishes. Breakfast area looked like a bomb had gone off. Hot tub is the size of a tea cup. Overall, my family will look for a new spot for our next trip.

A

Amber-Dawne

1 Dec 2023 - 3 Dec 2023

reviewed on expedia

3 out of 5 stars

Went for a girls weekend and ended up getting a room by the elevator. Must of been sports tournaments that weekend as it was super noisy and the kids played in the elevators till late. Would have been better to be moved knowing there were that many kids on the floors. Very clean other wise. Breakfast had many options as well. More fruit choices would have been nice.

S

Sandrina

22 Aug 2023 - 25 Aug 2023

reviewed on orbitz

5 out of 5 stars

The rooms were clean, the staff were friendly, my family and i all liked the breakfast and the pool/hot tub were open until midnight which we loved, the kids burn off some steam after driving all day and i got to have a soak before bed.