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Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

3 star hotel
Connecting rooms
8.6/10 Excellent
(573 verified Hotels.com guest reviews)
See verified family reviews (23)

generated by AI based on family reviews

Overview

Home2 Suites by Hilton San Antonio Lackland/SeaWorld is a great option for families visiting the area. The suites offer plenty of space and amenities, including full kitchens perfect for families with young children. Guests consistently praise the delicious and varied breakfast options. The hotel's convenient location near SeaWorld is also a major plus for families. While some guests have mentioned occasional noise issues, the overwhelmingly positive feedback highlights the hotel's family-friendly atmosphere and helpful staff.

Guest highlights

The full kitchen in each suite, which is ideal for families with young children.
The delicious breakfast with options to please everyone.
The convenient location near SeaWorld.
The helpful and friendly staff.

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.

Nearby attractions

Home2 Suites by Hilton San Antonio Lackland/Sea World, TX is located in West San Antonio, a neighborhood in San Antonio, and is in the entertainment district and near the airport. Six Flags Fiesta Texas and Aquatica San Antonio Waterpark are local attractions and those in the mood for shopping can visit Ingram Park Mall and Wonderland of the Americas Mall. The Amazing Mirror Maze and Ripley's Believe It or Not! are also worth visiting. Enjoy the great outdoors with cave exploring and hiking/biking trails, or hop on a segway rental nearby and explore all the area has to offer.

Popular amenities

Family friendly

Full-sized refrigerator
Indoor pool
Kitchenette
Laundry facilities
Microwave

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Bbq grill(s)
Firepit
Outdoor furniture

Conveniences

Elevator
Free newspapers in lobby
Water dispenser

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
San Antonio International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Home2 Suites by Hilton San Antonio Lackland/Sea World, TX
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

23 reviews

Review data

5 star reviews

48%

4 star reviews

26%

3 star reviews

17%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

Showing 1 - 10 of 23 reviews

Latest reviews (23)

N

Nicole

12 Oct 2024 - 13 Oct 2024
reviewed on hcom

1 out of 5 stars

Wedding party on the floor above us, woke my entire family up then continued to be pound even after called down to the front desk. Then awoken by same group in the morning. I understand not the hotels fault but after hours should be quiet and controlled
J

Joanna

23 Jun 2024 - 26 Jun 2024
reviewed on expedia

5 out of 5 stars

Wow! This was our first time here. We traveled with myself, my husband, and 3 girls (8,4, &1). The place was clean, full kitchen was convenient for all the snacks the girls love, breakfast was so good and the salsa was delicious. Great choices for everyone on food. Our room was tidied up everyday which was great as busy parents with 3 kids to keep up with. The beds were a little too firm for my liking but that’s the only downside. We will definitely be staying here again! Oh, also very close to SeaWorld.
G

Gary

29 May 2024 - 1 Jun 2024
reviewed on hcom

4 out of 5 stars

Really nice stay. Very family friendly
c

christa

23 May 2024 - 26 May 2024
reviewed on hcom

5 out of 5 stars

Great size room and amenities for a family of 6. Room was clean. The housekeeper working the second floor on Saturday 5/25 was amazing! She was friendly and helpful.
D

Daniel

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

ZERO STARS. This has been the worst hotel stay l've ever had. After traveling here to visit SeaWorld and out all day with small tired little kids only to come back and have all of our items from the refrigerator and freezer taken, bed linen, towels and washcloths taken. It clearly states that housekeeping comes every other day, which means no one should've been in our room. I'm assuming housekeeping realized that we weren't checked out and stopped removing everything with the exception of our luggage and our children's personalized cups in the refrigerator. But, then they never came back to replace trash bags, linen, towels, or even clean. They couldn't return our sports drinks, waters, sparkling drinks that were in the refrigerator, our costly ice packs, can't replace the food so that's a loss. None of these items can actually be returned as that's disgusting but I'm in so much disbelief. While at the front desk I request bed linen, towels and washcloths and have someone make the bed. This resulted in me making the bed myself as the employee stated they were not very familiar with the process. This happened 4/20 and no resolution has been provided nor have I been contacted by the hotel still on 4/22.
R

ROBERT

11 Apr 2024 - 14 Apr 2024
reviewed on expedia

5 out of 5 stars

Our stay was what we expected, clean and well maintained. There was a walmart not too far and a wonderful gameroom across the street for snacks and entertainment for the children. The staff was helpful and friendly.
D

Donald

23 Mar 2024 - 30 Mar 2024
reviewed on expedia

5 out of 5 stars

Great room. Only issue was people above use had kids running in room until 11 at night. This in not a hotel issue, but parents
L

Luis

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

4 out of 5 stars

Home2 staff was friendly and answered all my questions. The suite was clean and was able to sleep our 4 kids with no problem.
J

Jessica

14 Mar 2024 - 17 Mar 2024
reviewed on expedia

4 out of 5 stars

This is a nice stay for a family. Breakfast, while busy (spring break week) was always well stocked. Staff was friendly. My two complaints are that the pool was pretty gross- murky water, clumps of hair on pool deck, and enough chlorine fumes to burn your eyes sitting there. Other complaint was loud neighbors whose behavior was addressed after hours, but not fully enforced and thus kept me and 2 of my children up until 2 am. I get that isn’t the hotels fault, just saying it wasn’t fully addressed.
P

Penny

22 Nov 2023 - 23 Nov 2023
reviewed on expedia

5 out of 5 stars

Love the indoor pool. The kids enjoyed the chance to swim. The breakfast options were amazing. Well worth it.
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