Hyatt Regency Hill Country Resort & Spa provides a fantastic family-friendly experience. Families consistently praise the resort's amenities, especially the lazy river and water park, which provide hours of entertainment for children. Many guests highlight the spacious and comfortable rooms, and the resort's helpful and friendly staff. While some reviewers note inconsistencies in food quality, the overall consensus points to a positive family experience.
Guest highlights
The lazy river and water park
The spacious and comfortable rooms
The helpful and friendly staff
The resort's numerous family-friendly activities, such as outdoor movies and s'mores
About the hotel
Property Location Located in San Antonio (West San Antonio), Hyatt Regency Hill Country Resort & Spa is within a 15-minute drive of San Antonio SeaWorld and Lackland Air Force Base. This 4-star resort is 6.5 mi (10.5 km) from San Antonio Aquarium and 7.2 mi (11.6 km) from Ingram Park Mall.
Rooms Make yourself at home in one of the 500 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. Wired and wireless Internet access is complimentary, while 37-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools or 3 spa tubs. Additional amenities at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.
Dining Grab a bite at Springhouse Cafe, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar. Breakfast is available for a fee.
Business, Other Amenities Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in San Antonio? This resort has facilities measuring 74000 square feet (6875 square meters), including conference space. Self parking (subject to charges) is available onsite.
Nearby attractions
Hyatt Regency Hill Country Resort & Spa is located in West San Antonio, a neighborhood in San Antonio, and is in a shopping district and near theme parks. Traveling with kids? Don't miss Six Flags Fiesta Texas.
Popular amenities
Family friendly
3 outdoor pools
Access to nearby indoor pool
Arcade/game room
Children's pool
Fence around the pool
Free cribs/infant beds
Free water park access
Grocery/convenience store
Laundry facilities
Lazy river
Playground
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Waterslide
Wifi
Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet
Food and drink
1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 6:00 am–11:00 am: usd 12-25 per person
Room service available
Spa
21 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Spa tub
Steam room
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf cart
Golf clubs
Golf lessions with a pro
Golf pro shop
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services
Accessibility
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Things to do
24-hour fitness center
27 holes of golf
3 outdoor pools
3 spa tubs
Access to nearby indoor pool
Arcade/game room
Beach volleyball
Children's pool
Free water park access
Full-service spa
Golf driving range
Hiking/biking trails
Outdoor tennis court
Playground
Sauna
Shopping
Tennis
Volleyball
Outdoor
Picnic area
Pool cabanas (surcharge)
Pool sun loungers
Terrace
Conveniences
Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
More
Designated smoking areas
Fireplace in lobby
Shared microwave
Nearest Airport
San Antonio International Airport
22 km from this hotel
Reviews that mention...
Family Reviews
for Hyatt Regency Hill Country Resort & Spa
4.5 out of 5 stars
77 reviews
Review data
5 star reviews
60%
4 star reviews
22%
3 star reviews
8%
2 star reviews
5%
1 star reviews
5%
We have selected a sample of reviews which reflect what families have said about Hyatt Regency Hill Country Resort & Spa
Showing 1 - 10 of 77 reviews
Latest reviews (77)
R
Rylee
4 Oct 2024 - 6 Oct 2024
reviewed on hcom
5 out of 5 stars
Amazing resort for a couples getaway or family vacation! Super clean, relaxing and had lots of activities!
M
Mario
21 Sept 2024 - 22 Sept 2024
reviewed on hcom
4 out of 5 stars
Drinks and food were not very good and the Room was super hot at night. Other than that the kids had fun.
J
Jeanette
28 Sept 2024 - 29 Sept 2024
reviewed on hcom
5 out of 5 stars
It was a great experience! I can't wait to come back next time with the kids. Loved the water park, enjoyed sometime at the Spa and some drinks at the bar. Not to crowed end of September. There was always somewhere to sit available to enjoy the view. Room was spacious and clean and the shower was amazing! Friendly staff everywhere you went.
B
Brian
20 Sept 2024 - 22 Sept 2024
reviewed on hcom
3 out of 5 stars
Do not stay here unless you are taking kids or grandkids..
P
Pam
31 Aug 2024 - 2 Sept 2024
reviewed on hcom
5 out of 5 stars
I can’t say enough good things about our stay at Hill Country Resort! Their staff could teach a few lessons to the Disney folks about courtesy and helpfulness. It was extremely crowded over Labor Day but it sure didn’t seem like it as they had various activities planned all day Saturday and Sunday topped off with an outdoor movie and s’mores in the evening. Great memories made for our family!
H
Hilaria
10 Aug 2024 - 11 Aug 2024
reviewed on hcom
1 out of 5 stars
Waited almost 2 hours for our rooms. Bags had already been taken by valet, so unable to change clothes while waiting, and ended up spending $65 in resort store to purchase swim trunks for my child. AC in room didn’t work, even after maintenance looked at it. Shower handheld grip was broken and almost hit my son in the face. Pillows were flat, and had to request extras twice because only two per bed provided initially. Overall a really terrible experience. Definitely did not have a “resort” experience.
C
Cristina
5 Aug 2024 - 8 Aug 2024
reviewed on hcom
5 out of 5 stars
This is a wonderful resort- will definitely return. Great for kids and families. Room service was fast and food was very good. The spa was INCREDIBLE.
G
GUSTAVO
5 Aug 2024 - 6 Aug 2024
reviewed on hcom
5 out of 5 stars
Great stay with the kids. The rooms was very comfortable and the kids love the whole experience.
J
Jose
13 Jul 2024 - 14 Jul 2024
reviewed on hcom
5 out of 5 stars
Really great place for a family vacation. We did a family reunion there and everyone enjoyed it. A bit pricey but it was worth it in the end. My kids 5yr old and 8month old had s’mores, danced to live music, went on the lazy river, saw a movie outdoors and played in the playground. We only stayed one night but we will be returning soon to stay more than one night.
A
Alisha
9 Jul 2024 - 12 Jul 2024
reviewed on expedia
4 out of 5 stars
A huge chunk of this property was under construciton so parking was limited when work was going on. It got better in the evenings though. Would give this resort a 10, if only they had geniune queen size beds. They do not. They are full size. So if you're a family of 4 it's going to be crowned at sleep. Otherwise the rooms were an ample size. Refurbished, which was nice.
That brings me to the pool. The lagoon look to it is lovely and the lazy river even more so. However, the tile was literally coming off. My kid and I were swimming, he grabbed onto the size to lift himself up and a piece of pool tile literally came off in his hand.
Seriously? I'm paying a big rate for this property and your pool is falling apart.
If it was actually SAFE then I'd give it a 10. But that bit and the lack of parking, no.
