Best Western Plus Lackland Hotel & Suites

I was happy with my stay here! It was close to the AFB and many other stores. This was my 2nd stay in 2 weeks apart, and each time, I was not disappointed. Staff was friendly and it was great for families traveling together. Kid friendly indeed!

Staff were friendly and accommodating. Perfect location to attend BMT graduation at Lackland AFB. Amazing breakfast and nice lobby/area to gather and eat for our large extended family. Will definitely stay here again if ever in the area.

I had to be moved to 3 different rooms because the air conditioning didn’t work in the first one that I was in. Then around 10pm the Air Conditioning in the second room stopped working so I had to wake my child up and move all of our stuff again to a different room.

It was very close to Base for Graduation, however, room was dusty, the counter under the TV. Our refrigerator wasn't cold when we checked in, so we turned it all the way up. Went site seeing for 4 hours, put our son's dinner in the frig, left to go pick up our parents. Came back and the frig was warm. Been 6 hours, all they said was "pick a frozen item out of the snack area". $16 dinner ruined, and he can pick a hot pocket or frozen Hamburger? The one day we ate buffet, the eggs were warm, sausage patty ice cold-didnt eat it. I killed a cockroach, left a gum wrapper by it so they could "confirm". 2 days later, gum wrapper and dead roach still there. The last 2 days the elevator was also broken,my parents couldnt get a different room. We couldnt switch since we had 4 people, they only had a king bed. So my dad and mom, in their 80's were climbing stairs. Luckily they were only on 2nd floor. The last night we got woken up to a big boom, thought it was military training,but then car alarm went off. Someone broke into a truck outside our room. Do NOT park in the back! The convenience of being close to base was great! The beds were comfy. Those were the plusses. Also, bring your own TP, Theirs is rough! We even heard a child ask if he could just hold it until they got to base because it was soft.

Great breakfast! Quiet rooms. Great location for those families going to USAF BMT Graduation!

The walls are a bit thin, we could hear people walking on the upper floor. They are repainting the outside so parking wasn’t the best- but the staff made sure to call us to move our vehicle before they painted- the staff was really great. And they served a decent hot breakfast an hour earlier on BMT graduation days to accommodate the families. The hotel was only a couple miles from base, so that is a plus.

This was hands down the best choice for our family to be close to Lackland AFB to see our sons BMT graduation into the Air Force. Its an easy drive, very close and the people there were so helpful. There is an early breakfast for families of BMT grads at 5am so you can eat and get out the door in time to get there for the airman’s run and all the rest of the festivities over the next two days!!

Everthing was amazing just the lady who do the clenaing service very bossy between the 9 to 11 knock the door 4 times , we know we need to check out at 11;00 have my kids are super lazy those kids we left around 11;12 , we dont enjoy when some one was pushing you,,

This Best Western Plus is very military friendly. It’s the perfect place to stay for USAF Military Basic Training graduation. They were very knowledgeable about directions to get into the base and altered their breakfast times on Wednesday and Thursday so that families can get out earlier to see their loved one graduate.

In general it’s good. The best thing is the flexibility of the schedule of the breakfast to the military family 🤗👌