Edgewater Hotel - Gatlinburg

About the hotel

Property Location
With a stay at Edgewater Hotel - Gatlinburg in Gatlinburg, you'll be in a national park, a 3-minute walk from Ripley's Aquarium of the Smokies and 5 minutes by foot from Gatlinburg Sky Lift. This hotel is 0.3 mi (0.5 km) from Gatlinburg Space Needle and 0.6 mi (1 km) from Gatlinburg Convention Center.

Rooms
Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance.

Dining
A complimentary hot/cold buffet breakfast is served daily from 7 AM to 10 AM.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Nearby attractions

Popular amenities

Family friendly

Microwave

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Free continental breakfast available daily

Guest services

24-hour front desk

Daily housekeeping

Luggage storage

Accessibility

Accessible bathroom (select rooms)

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Raised toilet seat

Roll-in shower (select rooms)

Wheelchair-accessible parking

Things to do

Fishing

Fitness center

Outdoor

Terrace

Conveniences

Atm/banking services

Elevator

More

Fireplace in lobby

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

McGhee Tyson Airport

44 km from this hotel

Asheville Regional Airport

94 km from this hotel

Reviews that mention...

All reviews (42)clean (18)staff (16)pool (20)location (17)parking (12)accesibility (5)evening entertainment (1)

Family Reviews

for Edgewater Hotel - Gatlinburg

4 out of 5 stars

42 reviews

Review data

5 star reviews

48%

4 star reviews

24%

3 star reviews

19%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Edgewater Hotel - Gatlinburg

Showing 1 - 10 of 42 reviews

Latest reviews (42)

S

Samuel

18 Aug 2024 - 19 Aug 2024

reviewed on hcom

5 out of 5 stars

The Best Hotel Ever!!!! Me and my family was very pleased with our stay at this hotel! Staff was very friendly and helpful, the hotel was so clean inside and outside, the rooms are great very comfortable made us feel like we were at home still we will definitely be back again!!!!!!

D

Danielle

12 Aug 2024 - 16 Aug 2024

reviewed on hcom

5 out of 5 stars

Great Location! Easy to walk to everything on the main strip in Gatlinburg. There is also a trolley stop right outside of the Hotel. Free Breakfast every morning. Our room was spacious with a nice balcony facing the pool and firepit. The indoor/outdoor pool was cold but had a slide and the kids loved it. I enjoyed the 2 hot tubs at night after busy days of exploring. We also enjoyed the beautiful fire pit. Would stay again.

C

Christine

14 Jul 2024 - 18 Jul 2024

reviewed on hcom

5 out of 5 stars

Location was excellent, especially for kids. Very clean hotel. The kids loved the pool.

C

Candice

11 Jul 2024 - 15 Jul 2024

reviewed on hcom

3 out of 5 stars

Overall, I had a decent stay. The property wasn't initially giving me good vibes, but I endured. My first morning there I checked out the breakfast offerings on my way out; not the best selection, but pretty typical hot & cold hotel breakfast items. I did enjoy the location! I had a little patio/balcony that overlooked the "river". I was close enough to everything, so I walked everywhere. There's a haunted fun attraction next door, so there was an ominous soundtrack playing throughout my stay, which I found entertaining. Bed & bedding was comfortable, bathroom cramped & possibly needing an update, carpet in room made me wish I had brought slippers. Pool & hot tubs were great; there's even a slide for kids. Housekeeping does not do daily room cleanings/bed making; they will do trash & towels if you leave them out in the hall. However, with that said, my last full day there, I did have a member of housekeeping walk into my room; no knock or verbal warning. So, that was uncomfortable & awkward; glad I wasn't nude or changing!!! The parking garage is tight & elevators are slow. The length of my stay + location + total price overall = really can't complain

M

Michele

8 Jul 2024 - 10 Jul 2024

reviewed on hcom

4 out of 5 stars

Rooms are out dated. Pool is small not enough places to sit and relax around pool without getting soaked by kids jumping. Service was good as well as check in. Rooms were clean.

E

Estrellita

18 Jun 2024 - 20 Jun 2024

reviewed on hcom

5 out of 5 stars

This was great location family oriented and clean. The only problem was parking I have a tall truck f-150. I do feel the hotel should enforce the tall only parking spaces. We struggled alot because of the spaces were taking by the average vehicle size. Parking was included we should not have to be looking for parking on the street. That was my only inconvenience. Above the hitel it was great experience

P

Peter

16 Jun 2024 - 19 Jun 2024

reviewed on hcom

5 out of 5 stars

Location is close to downtown restaurants and some attractions. It is also close to the Park; a trail to the Sugarlands Visitor Center is located at the end of River Road. The room was large and had a small balcony for two. The breakfast was better than a continental breakfast advertised. Parking is in a two level garage and leads to the lobby. Pool is good for kids or for adults to cool off. There is a town trolley system which we did not use but seemed to be popular. We recommend this hotel.

H

Heather

3 May 2024 - 5 May 2024

reviewed on expedia

5 out of 5 stars

Perfect for families with children! I am someone who really worries about roaches and safety at hotels so I’m always nervous when booking. This hotel was hands down fantastic to stay in! There was no sign of pests and the hotel was a very safe and convenient location. A quick walk to the aquarium and every other attraction and food. The pool and hot tubs were so amazing as well! I cannot wait to go back with our kids many times over.

J

Jamie

27 Mar 2024 - 29 Mar 2024

reviewed on hcom

5 out of 5 stars

It was an excellent value for the price! Conveniently located near the main street, everything was within easy walking distance. I would definitely stay here again. The kids thoroughly enjoyed the pool, and the breakfast was delightful.

S

Sharon

27 Mar 2024 - 28 Mar 2024

reviewed on expedia

5 out of 5 stars

Great family place.