River Edge Inn

They have renovated this property, it would seem fairly recently. A few things are where you would expect them to be for a $175+ per night hotel. Other items are a long ways off. Beds were updated and comfortable. Flooring was LVP, which stays clean and looks nice. Furniture was fine. There were residential doors in rooms which didnt close. Literal sheets of plywood for door between balcony caulking in baths stained yellow from urine. Mold on ceilings at exterior wall. Common areas & balconies had flaking paint, rusted out railings, building materials in stairways (Bad odor in stairs also, had to hold breathe and walk quick). Just a general 'ick' throughout common areas and rooms. Location in just off strip in a more quite area of town. Pool was nice but small. If more than 2 families were at pool it felt crowded.

Well, our first room had a black bra in the broken pull out couch (wonder why), so we got another room the next day. We were situated next to a room of a gaggle of high school girls that were there for the TN FFA trip. They were INSANELY rude and loud. Like, we could hear full on conversations into the very late hours. Kids yelling, screaming, etc. I was able to talk to a manager (I’m NOT a Karen. This was at 11:30pm/12a and we have a toddler) and they sorted things out for us with the teacher in charge and students responsible for their shenanigans. Other than the walls being paper thin, we enjoyed our stay. Easy check in, good location close to the entrance to the Smokies.

Good rate and clean comfortable rooms. Property seemed run down and elevator areas dirty. Front desk employee had kids at work. That’s wrong.

Nice location. Staff was friendly. Beds were comfortable except one bed squeaked every time you moved. Asked to have it fixed but they didn’t. Nice big closet but only two hangers. It was nice to store our luggage in. Bathroom had two sinks and beautiful shower. It’s on a main road so a bit noisy but family didn’t seem to notice or mind. Would stay again.

The location was great for walking the town. It was beautiful walking along the sidewalk next to the creek. The hotel was a great value. Less expensive than surrounding hotels with the same benefits. My family had a great time.

Was pleased with the selection here, all things considered it was definitely worth the value. My only negative point is that the breakfast area did not open until 8am, which is too late for families wanting to start out the day in the Park early.

Wonderful stay, in a great location with just right grab-n-go options to start us off with a quick cereal, muffin or yogurt. Staff was all so friendly and helpful. This is an older building, so of course there is some wear and tear like older stairs and elevator. Everything in our 2bedroom family suite was nice and neat, soft towels and very comfy. You can’t beat the location- absolutely perfect on River Road, so close to everything and also easy to walk River Road instead of the main strip when you want a less busy route.

My family and I stayed here for a long weekend and it was really nice! Parking was convenient and was in walking distance to everything. The only thing that could have been better was the grab-and-go breakfast but wasn't too worried about that with how clean and nice the rooms were.

The room was great for the price. All staff were super friendly and accommodating. The Wi-Fi was spotty, which isn’t a huge deal except for at nighttime trying to get two kiddos to calm down from the day’s adventures.

We booked two rooms, the first night they were connected, they made us move to a different room due to no fault of our own on the second night and said they couldn’t do anything since the manager was on vacation? I emailed the manager and didnt receive a response. They also make you do a bunch of stuff upfront online and over the phone unlike any hotel I’ve stayed at. They made us move out of the room before 11 until the new room was open which was hard with a toddler and killed our plans for the day. The new room was the worst room on the third floor, the balcony faced the other hotel rooms, the lock was missing from the balcony (the front desk fixed it), and there was water underneath the floors that came up when you walked. It was close to downtown but that was the only good part. Also the dead bolt did not work on either of the rooms we were in.