Hilton Columbus at Easton

Nit enough towels, not enough toilet paper, shower gel empty, room was hot and air didnt seem to work. Disappointing, we stay here frequesntly for work trips and i bring my family. Also charged me $150 for incidentals, still dont have that back

We got into the room which at first at nice. The sink in the bathroom was 80% detatched from the countertop, the shower was missing the glass slider so they rigged a shower curtain that clung to you as we showered. The pool had a group of little kids running wild, a 2yr old in the hot tub alone, and bratty kids telling other kids to get out. The cost of a single pour Bacardi and sprite was $13 which is almost the cost of the whole bottle. To top it off there was a shootout near the hotel that cleared the area. I was trying to treat my girlfriend for her birthday, and this experience basically ruined it.

Stayed the night after heading back from seeing a family member. The room was amazing and the service was great. The shower had amazing hot water and the bed was very comfortable. I honestly wish I had stayed more than one night. There was a lot to do in the hotel. Definitely would pick this hotel again.

Great hotel unless there is a kids soccer competition going on while you are there. Kids were screaming all night, running around, knocking on does, setting off fire alarms and riding up and down the elevators, hitting every button. The staff did evict 2 people, but about 50 more people needed to be kicked out. Usually I’m a fan of ES, but the staff were not equipped to deal with the insanity.

1. The pool had way too much chlorine in it the kids couldn't even swim in it and that was one reason we booked this hotel 2. Breakfast was not included in the price which was way higher than what was being advertised online the day of our stay and when showed to the manager nothing was done($142 a night, we paid $203 a night 3. When asked to have the room cleaned since we were staying another night they left 1 towel and no toilet paper so had to wait over an hour to have them brought to our room cause the front desk just couldn't hand the to us for some reason 4. Snacks were priced way too high and unaffordable

They overbooked. Our room wasn’t ready at 9 pm. They gave us a different room than what we booked. One king bed for a family of 4. Then the bathroom smelled like urine. They were supposed to bring extra linens and clean the floor in the bathroom. Neither happened while we were gone to dinner for over an hour. I called to the desk for extra linens and was told they didn’t know if they had any more. We waited for about 40 minutes and then the manager Blake called at 11:20 pm and said he found us a room like the one we reserved. Blake did seem to really care and went out of his way to help us. However something I was told that didn’t know, booking with Expedia doesn’t give you a guarantee that they will reserve the room you booked. I have always booked hotels with Expedia but may directly book with hotels in the future. I was relieved Blake helped us in the end but it was not a great experience. We were all tired and waiting to get to our room until 11:30 at night was not a good experience.

Stop letting little kids in hot tub! Don’t stay here if the hot tub is an important amenity. It was full of kids age 3-8. Super loud pool. Impossible to relax there at all. Hotel was very nice and clean other that.

Check in was 4pm, room was not ready till 430-500, the kids running around on the floor we were on were super loud and we could barely sleep, they were running up and down hallway and knocking on doors

Everything you need is near by, such as shopping center, Walmart, Burlington , fun centers for family fun or date nights and Good restaurants ! Loved it

Room was lovely. Pool experience was just ok. There were no towels and we went to the front desk to ask for some. We would told they would be there shortly. 40 min later no towels. We called using the phone by the pool and were told they are on their way. 20 min later no towels. Thankfully another family took extra and ended up giving us 2 of theirs. Tile around the top lip of the pool was dirty.