Best Western Inn & Suites - Monroe

Great place to stay with your family

My family and I stayed for 5 days. The rooms were very clean and nice. The continental breakfast were good. Definitely I’ll stay again.

I chose this hotel for the location, free breakfast, and cost. I found the overall room to be very nice, spacious, and clean. The staff was polite and helpful. Now on to the bad: 1. the queen beds were hard as a rock and the sheets were noisy. Some people may like the "firmness", but I have grown accustomed to the softer mattresses common in hotels these days. 2. the shower/toilet room was somewhat cramped. 3. the TV did not support closed captioning. 4. the rooms open up to the outside. Two very bright lights were outside our room. We were able to block out most of the light with the curtains. Unfortunately, the light confused a mockingbird stationed outside our window in to thinking that it was morning. From 2:30 AM until sunrise, this mockingbird sang every song known to mockingbirds at maximum volume. I could hear this bird through the pillow wrapped around my head and the white noise machine we use for my kids. I don't blame BW for annoying birds, but it negatively impacted my experience. Other than the bed, the overall experience was decent.