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Comfort Inn Matthews - Charlotte

2 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1016 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Comfort Inn Matthews - Charlotte offers spacious rooms with double queen beds, perfect for families. Guests consistently praise the friendly and helpful staff and the cleanliness of the rooms. While some furnishings may be older, they are well-maintained. A free breakfast is provided, though guests may wish to explore nearby restaurants for more variety. The hotel's location offers easy access to local amenities.

Guest highlights

The friendly and helpful staff
Spacious rooms, perfect for families with enough room for travel cots
Clean rooms and well-maintained furnishings
Free breakfast (although limited options)

About the hotel

This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.

Nearby attractions

Located in Matthews, Comfort Inn Matthews - Charlotte is in an area with good shopping. Bowlero Matthews and McAlpine Creek Greenway are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Promenade on Providence and Phillips Place. Discovery Place and Park Road Park are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Seasonal outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Charlotte Douglas International Airport
23 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn Matthews - Charlotte
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

11%

3 star reviews

22%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Inn Matthews - Charlotte

Latest reviews (9)

D

Deborah

7 Jun 2024 - 9 Jun 2024
reviewed on hcom

5 out of 5 stars

Spent 2 nights for a family occasion. AC worked perfectly. Excellent water pressure in shower. Bed slept well. No complaints on the room. Furnishings are older but well maintained and clean. Plenty of towels, soap and shampoo. Great stay for the price.
B

Bernie

29 May 2024 - 30 May 2024
reviewed on hcom

5 out of 5 stars

My experience was amazing! I was Visiting my son who was in froM mexico . Also my daughter , grandkids , sister and her family . The stay was made extra special by being upgrated without requesting. Can not say enough good things about the room , the staff and stay! Will be back next visit.
D

Deborah

17 Mar 2024 - 21 Mar 2024
reviewed on expedia

2 out of 5 stars

Old building, needs updated. Thin walls and people playing music. A lot of construction workers stay here with various people smoking outside. Parking lot cramped with very small spaces. Would not recommend to families. Beds comfortable and bath shower combo very nice.
a

athena

23 Jul 2023 - 24 Jul 2023
reviewed on orbitz

5 out of 5 stars

We had a very nice stay. We did the double queen beds room. It was plenty spacious and had enough room for my babies pack and play. The beds were comfy but the pillows were not. Breakfast was decent, not many options but hey it’s free so we were happy!!
R

Richard

15 Jul 2023 - 16 Jul 2023
reviewed on hcom

3 out of 5 stars

Helpful, friendly, efficient staff; pleasant lobby; family-friendly feel. But the rooms and furnishings were quite worn, beds had stained sheets, and we found personal toiletries from a previous guest in the bathroom, which made us wonder whether it had been cleaned.
J

James

27 Jun 2023 - 1 Jul 2023
reviewed on orbitz

3 out of 5 stars

While at this hotel, the facility had their parking lot torn up and removed and repaved. Although it was much needed, I did not appreciate that it was done ALL DAY AND ALL NIGHT (TIL 1:00 a.m.). This caused my family to get NO sleep as it was extremely noisy and loud outside our window.
S

Shaka

29 Jun 2023 - 3 Jul 2023
reviewed on hcom

5 out of 5 stars

We arrived and were promptly greeted. Very friendly staff, was clean and had all the essentials. We have stayed here a few times for family gatherings and have never had any issues.
W

Winita

Invalid Date - 24 Dec 2022
reviewed on orbitz

5 out of 5 stars

The staff was nice and helpful along with friendly. The room was clean and I had a great stay with my family
C

Clevette

15 Apr 2022 - 17 Apr 2022
reviewed on orbitz

4 out of 5 stars

The staff was great! We didn't like the frozen breakfast foods. So our family went out for breakfast instead of eating that. The rooms were dated but clean. There were stains on the comforters. The hotel was quiet. Nearby restaurants was a plus! We won't stay again but not a overall bad experience.
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