1/29

Rochester Airport Marriott

3 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(795 verified Hotels.com guest reviews)
See verified family reviews (12)

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.

Nearby attractions

Located in Rochester, Rochester Airport Marriott is near the airport. Seneca Park Zoo and Lakeshore Hockey Arena are local attractions and those in the mood for shopping can visit Mall at Greece Ridge and Park Avenue. Looking to enjoy an event or a game while in town? See what's happening at Frontier Field or Blue Cross Arena. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Indoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Breakfast available for a fee: usd 14 per person
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Turndown service

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Indoor pool
Sauna
Spa tub

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property

Nearest Airports

Airplane
Greater Rochester International Airport
10 km from this hotel
Buffalo Niagara International Airport
91 km from this hotel
map

Reviews that mention...

Family Reviews

for Rochester Airport Marriott
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

12 reviews

Review data

5 star reviews

17%

4 star reviews

17%

3 star reviews

8%

2 star reviews

25%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Rochester Airport Marriott

Showing 1 - 10 of 12 reviews

Latest reviews (12)

A

Anjum

29 Jul 2024 - 31 Jul 2024
reviewed on hcom

1 out of 5 stars

I traveled with my 12 month old baby in in Hotel on Monday 29th July I slept that night with my little baby and found that in the morning that I had bite marks, with left eye swollen and my baby too had the bug bite marks on his ear. I didn’t stay on Tuesday and left the hotel. I had the most horrible experience.
A

Amy

8 Mar 2024 - 9 Mar 2024
reviewed on expedia

2 out of 5 stars

Chose this place from the name Marriott Airport. Thought Marriott would be a more nicer, cleaner, upscale place. It was not. And it was not that close to the airport to have the airport in its name. Pool and hot tub were both green. Tons of kids in hot tub and very noisy. Check in lady not pleasant as well. Won’t be back
A

Ashley

23 Feb 2024 - 25 Feb 2024
reviewed on hcom

3 out of 5 stars

Staff was very friendly. Room was ok, bathroom was pretty beat up looking, definitely needed repairs. Biggest bummer was the pool, we stayed there for the weekend so my kids could swim…the pool was green, and the hot tub was out of order. definitely was disappointing
S

Shamira

17 Feb 2024 - 18 Feb 2024
reviewed on hcom

1 out of 5 stars

The pool was not working no warning at all not even in app so I felt obligated to stay and I wanted a refund my kids and family was very upset and disappointed it was a waste of time i couldn’t sleep at night
M

Marie

17 Feb 2024 - 18 Feb 2024
reviewed on expedia

4 out of 5 stars

The front desk clerk (Sarah) was very accommodating, considering the pool has closed earlier in the day. She not only made my grandsons happy with free breakfast, but called the neighboring hotel and asked if the kids could swim there. That was great customer service. Then this morning asked if everything went well.
M

Melissa

15 Feb 2024 - 16 Feb 2024
reviewed on expedia

1 out of 5 stars

I’ve stayed at this hotel before and I’ve always enjoyed my stay however this time I’m very disappointed. I paid extra to have a “concierge” room which was described as having a “separate bedroom” When I went to my room I noticed the room was identical to the basic rooms I’ve stayed in previously. It was very important to me to have the extra space as I’m traveling with a toddler and newborn, when my husband spoke to the staff about the issue they told him they were out of larger rooms and that there was nothing they could do about it. End of discussion.
C

Caridad

22 Jan 2024 - 24 Jan 2024
reviewed on expedia

5 out of 5 stars

Chose to be close to family to attend funeral. It was perfectly situated.
S

Steven

13 Jan 2024 - 15 Jan 2024
reviewed on expedia

1 out of 5 stars

This is an amazing hotel. However there were kids running around all over the place with no adult supervision and being loud. My room had one of those locked door dividers, but I could hear everything in the other room, including their kids at 7am. Walked out to my truck at 10 last night and people were smoking weed in the parking lot. The worst managed Marriott property I’ve ever stayed at.
C

Cesar

30 Dec 2023 - 31 Dec 2023
reviewed on hcom

2 out of 5 stars

We are a family of 5, with kids aged 8, 10 and 15, they allowed us to book one room for five and had only two full size beds available, how could that be!?! We had to “manage” and NO other solutions was suggested by management. Took the kids to the pool and was super dirty (green water), they did not enjoy.
J

Jade

7 Apr 2023 - 8 Apr 2023
reviewed on travelocity

2 out of 5 stars

Our room was near the pool area. There was a lot of people traffic through there and people were very loud. Between 10-11, people were yelling which prevented my family from sleeping.
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