Homewood Suites by Hilton Rochester/Greece, NY

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.

Nearby attractions

Homewood Suites by Hilton Rochester/Greece, NY is located in Rochester. Mall at Greece Ridge and Village Gate are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Irondeqouit Bay State Marine Park and Genesee Valley Greenway State Park. Looking to enjoy an event or a game while in town? See what's happening at Frontier Field or Manhattan Square Park and Ice Rink.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Kitchen

Laundry facilities

Microwave

Refrigerator

Sofa bed

Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Free reception (select days)

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Free grocery shopping service

Laundry facilities

Luggage storage

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Indoor pool

Outdoor

Bbq grill(s)

Terrace

Conveniences

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

Greater Rochester International Airport

10 km from this hotel

Buffalo Niagara International Airport

91 km from this hotel

Reviews that mention...

All reviews (18)parking (1)clean (8)staff (8)pool (7)adjoining room (1)dining (1)accesibility (2)

Family Reviews

for Homewood Suites by Hilton Rochester/Greece, NY

4 out of 5 stars

18 reviews

Review data

5 star reviews

50%

4 star reviews

28%

3 star reviews

0%

2 star reviews

17%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Homewood Suites by Hilton Rochester/Greece, NY

Showing 1 - 10 of 18 reviews

Latest reviews (18)

B

Brenda M

23 Jul 2024 - 24 Jul 2024

reviewed on hcom

5 out of 5 stars

We are a family of 8 and stayed comfortably in the 2 suites. The rooms were very spacious and clean, and had everything we needed. Parking was very close to the room and entrance to and from the hotel room was very convenient. Staff was VERY accommodating and breakfast was great.

T

Tammy

11 May 2024 - 12 May 2024

reviewed on hcom

4 out of 5 stars

Hotel staff was great and helpful. the pool not so much. Unruly kids unsupervisored running and doing flips. We asked for adjoining rooms and was not able to get them. The rooms were 30 -40 late in being ready.

K

Kristy

31 Mar 2024 - 1 Apr 2024

reviewed on expedia

2 out of 5 stars

The pool area was so dirty I would not allow my kids to swim, and the noise level and kids banging on our door at 10-10:30 at night was not expectable. The breakfast was included and it was horrible.

A

Andrea

10 Mar 2024 - 13 Mar 2024

reviewed on expedia

5 out of 5 stars

Great hotel for families visiting Strong. Lots of restaurants and shopping in the area. Breakfast was great and the room was perfect! Beds were SO comfy!!!

E

Eric

10 Nov 2023 - 13 Nov 2023

reviewed on expedia

4 out of 5 stars

Good accommodations with pool for family. Spent the weekend at Strong museum of play which is only 10min drive. Good walkable family eating near by.

R

Ryan

14 Oct 2023 - 16 Oct 2023

reviewed on hcom

4 out of 5 stars

Overall the property always decent. A few general issues: - We went to check in and they said 5-15 mins, our family was hungry, we said we would go get lunch, thinking we could coke back and our room was ready. When we returned our room was given to someone else and we needed to wait another 20-25 mins for our room. - there were ants in our unit, only a few but still disappointing. - there were two sports teams staying there who were quite loud into the late hours. Our room by the stairs captured all the noise of the youth running up and down.

G

George

1 Sept 2023 - 2 Sept 2023

reviewed on expedia

5 out of 5 stars

Everything was clean, the kids enjoyed the pool. Breakfast was more than acceptable, considering it’s free. And the gentleman with the beard working the desk in the evening was exceptionally friendly.

G

Garima

15 Jul 2023 - 16 Jul 2023

reviewed on expedia

2 out of 5 stars

We booked and paid for a room with 2 queen beds few days in advance for a family of 4. Since we could not do online checkin, we called the hotel 3 times the day of checkin for making sure our booking is active. But when we reached hotel they didnt have any room with 2 queen beds since it was a busy weekend. Although they gave us option for taking 2 rooms with king beds but kids wanted to stay together. Also they could not refund us the extra money we paid for room with 2 queen bed as king bed room was cheaper option.

A

Amanda

27 May 2023 - 28 May 2023

reviewed on expedia

5 out of 5 stars

It was a wonderful stay. The pool was clean and large enough for the two kids to enjoy themselves, despite it being busy. The room was clean and had everything we needed.

J

Jenna

27 May 2023 - 28 May 2023

reviewed on expedia

4 out of 5 stars

I was traveling with another family and we called several days in advance and asked to have rooms next to each other or at the very least on the same floor. When we arrived we found out we were on different floors. The staff was very dismissive when we inquired about it and offered no solution or apology. Overall, the place was fine, but the poor customer service would make me think twice before staying there again.