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Best Western Summit Inn

2 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1143 verified Hotels.com guest reviews)
See verified family reviews (31)

generated by AI based on family reviews

Overview

Best Western Summit Inn is a great option for families, with many positive comments about its large, clean indoor pool, which is a big hit with children. The complimentary breakfast is also frequently praised, described as convenient and delicious. While some families mention noise from other guests, many highlight the friendly and helpful staff and the hotel's convenient location, particularly its proximity to attractions. Rooms are described as clean, though some guests note that they are slightly dated.

Guest highlights

The large, clean indoor pool, perfect for kids.
The complimentary breakfast, described as delicious and convenient.
The friendly and helpful staff.

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.

Nearby attractions

Located in Niagara Falls, Best Western Summit Inn is in an area with good shopping. Niagara Falls State Park and Ripley's Believe it or Not are cultural highlights, and some of the area's attractions include Aquarium of Niagara and Niagara Wax Museum of History. Bird Kingdom and Nightmares Fear Factory are also worth visiting.

Popular amenities

Family friendly

Arcade/game room
Indoor pool
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 7 am–10:30 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Arcade/game room
Fitness center
Indoor pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Vending machine

More

Smoke-free property

Nearest Airports

Airplane
Buffalo Niagara International Airport
25 km from this hotel
Toronto Pearson International Airport
84 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Summit Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

31 reviews

Review data

5 star reviews

48%

4 star reviews

35%

3 star reviews

10%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Best Western Summit Inn

Showing 1 - 10 of 31 reviews

Latest reviews (31)

G

Genesis

7 Jul 2024 - 8 Jul 2024
reviewed on expedia

3 out of 5 stars

I did like that there was an arcade in the hotel for the kids
Y

Ying

16 Jun 2024 - 18 Jun 2024
reviewed on expedia

5 out of 5 stars

Great for family stay. Pool is huge and clean. Free breakfast is convenient. We had a good time!
K

Karthick

11 Apr 2024 - 12 Apr 2024
reviewed on expedia

4 out of 5 stars

Maintained very well, clean. Breakfast was bonus and the indoor pool was awesome for the kids.
M

Matthew

7 Apr 2024 - 9 Apr 2024
reviewed on travelocity

5 out of 5 stars

Convenient location, close to Niagara Falls. Staff were friendly/helpful. The big indoor pool was great for the kids and not too crowded. Breakfast area was huge and the breakfast (included) was extraordinary. I highly recommend Best Western Summit Inn.
V

Vernice

22 Mar 2024 - 24 Mar 2024
reviewed on hcom

5 out of 5 stars

Had a great time except all the noise the kids were making above my head
B

Brooke

21 Mar 2024 - 24 Mar 2024
reviewed on expedia

5 out of 5 stars

Our family stayed here this past weekend. Hotel is close to lots of things. Great breakfast. Friendly staff. Pool was heated as well being surrounded by a large area with plenty of seating. Would definitely stay here again.
K

Kevin

12 Mar 2024 - 14 Mar 2024
reviewed on expedia

5 out of 5 stars

Always enjoy staying here. Great pool for the kids, quiet, breakfast is nice too. Only complaint would be the bedbwas extremely hard. Made for a very uncomfortable sleep.
M

Macey

7 Mar 2024 - 9 Mar 2024
reviewed on expedia

5 out of 5 stars

The staff was wonderful, the woman who was there at my check in was an absolute delight to chat with. The property itself isn’t in the best location, but everything I wanted to do was a short drive away. The rooms were clean but slightly dated. Breakfast was good. The hotel is very family friendly, and a great price. I’ll definitely be returning!
u

uma

24 Feb 2024 - 25 Feb 2024
reviewed on hcom

5 out of 5 stars

It's a nice clean hotel and family friendly. If you want quiet place, its not for you. We didn't mind children noise as they were running in the corridor or talking loud. They are kids and its just few seconds of disturbance. Decent breakfast.
D

Donald

9 Feb 2024 - 12 Feb 2024
reviewed on expedia

1 out of 5 stars

Loud neighbors, upstairs stomping for hours, weed across the hall while we had a baby in the room, staff didn’t help the situation. Got a room I didn’t ask for, and wasn’t accommodated with the room I paid for
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