Homewood Suites Rochester Henrietta

About the hotel

An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Rochester, Homewood Suites Rochester Henrietta is in a shopping district. The area's natural beauty can be seen at Highland Park, while Rochester Museum and Science Center and Rochester Contemporary Art Center are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Blue Cross Arena.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Microwave

Refrigerator

Separate dining area

Sofa bed

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Free on-the-go breakfast available daily 6:00 am–10:00 am

Free reception (select days)

Guest services

24-hour front desk

Dry cleaning service

Free grocery shopping service

Housekeeping (weekly)

Laundry facilities

Luggage storage

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

Fitness center

Indoor pool

Outdoor

Bbq grill(s)

Conveniences

Elevator

Front-desk safe

More

Smoke-free property

Tv in lobby

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Nearest Airports

Greater Rochester International Airport

7 km from this hotel

Buffalo Niagara International Airport

91 km from this hotel

Reviews that mention...

All reviews (12)staff (6)clean (6)pool (5)evening entertainment (1)

Family Reviews

for Homewood Suites Rochester Henrietta

3.5 out of 5 stars

12 reviews

Review data

5 star reviews

50%

4 star reviews

8%

3 star reviews

8%

2 star reviews

17%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Homewood Suites Rochester Henrietta

Showing 1 - 10 of 12 reviews

Latest reviews (12)

S

Sarah

4 Sept 2024 - 6 Sept 2024

reviewed on hcom

5 out of 5 stars

The rooms were spacious and well-appointed in terms of amenities and general stuff you need for a hotel stay. The bed was comfortable, and everything was clean. The snack selection at the front desk was great, and the heated pool was a lot of fun for our kids. The staff was genuinely friendly (especially Nicole!) and very helpful for our needs. We'd definitely stay again!

W

Wannarat

25 May 2024 - 27 May 2024

reviewed on expedia

5 out of 5 stars

Good for family

K

KEVIN

24 Mar 2024 - 26 Mar 2024

reviewed on expedia

3 out of 5 stars

Property was fine, a bit dated, but still had everything needed. Main reason I booked was pool for the kids. When we showed up the pool was closed. I guess they had an incident the night before, but was told the pool would be open within an hour. 3 days later when we checked out it still wasn't open. Every time I asked was told I have no idea what's going on, its closed. When I asked about a credit for the pool being closed was told contact Expedia.

M

Matthew

10 Mar 2024 - 12 Mar 2024

reviewed on hcom

4 out of 5 stars

The king suite was decent. Loved the kitchen. We were excited to use the pool, as this was one of the things we were looking for with two little kids. Unfortunately, while we were told it was heated, the water was frigid on the first day we were there. I called the front desk, who promptly called their engineer and followed up. Apparently the pool had just been refilled, and takes a few days to warm up. All good, but sounds like a lack of communication between the engineer and the front desk. The staff were very friendly though. The continental breakfast was very good. Overall, we had a good stay.

E

Esther

29 Dec 2023 - 30 Dec 2023

reviewed on expedia

1 out of 5 stars

Our room wasn’t ready at check in time. Wasn’t going to be ready for a long time. This was very disappointing since we have a baby who needs to sleep

N

Nelson

26 Dec 2023 - 29 Dec 2023

reviewed on hcom

5 out of 5 stars

My family and I had a great stay, nice clean room, friendly staff and a very nice hotel overall

A

Angelica

18 Nov 2023 - 19 Nov 2023

reviewed on expedia

5 out of 5 stars

Nice ambiance, clean and friendly staff. I was pleasantly surprised the pool was nice and warm for my baby and toddler to swim in! My kids had a great time and enjoyed the breakfast food as well.

C

Cathy

21 Aug 2023 - 22 Aug 2023

reviewed on expedia

1 out of 5 stars

This property was the dirtiest I have ever seen. The room reeked of horrible air freshener that was trying to mask cigarette smoke. We changed our room once due to the smell and broken toilet. The hotel was full due to families moving kids into college, so there weren’t many options. I think a college frat house would be cleaner than this place! We will never stay there again.

I

Ivana

Invalid Date - Invalid Date

reviewed on travelocity

5 out of 5 stars

This is a great place to stay for families of all sizes. The rooms are very clean and spacious, and the beds are comfortable. Breakfast is good, and the suite is conveniently located near Cracker Barrel, Walmart, Best Buy, Target, and more! I highly recommended it!

D

Dawn

16 Jul 2022 - 17 Jul 2022

reviewed on travelocity

2 out of 5 stars

The facility was overall nice, pool was small. Check in time was supposed to begin at 3. I brought my young child around 3 in hopes of giving her a nap, but we weren’t able to check in until after 4:30. We had to sit in the lobby for over an hour and a half as we kept getting false hope about it almost being ready.