Hampton Inn & Suites Rochester/Henrietta

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite.

Nearby attractions

Located in Rochester, Hampton Inn & Suites Rochester/Henrietta is in an area with good shopping. Geva Theatre Center and Rochester Contemporary Art Center are cultural highlights, and travelers looking to shop may want to visit Marketplace Mall and Village Gate. Looking to enjoy an event or a game while in town? See what's happening at Bill Gray's Regional Iceplex or Manhattan Square Park and Ice Rink.

Popular amenities

Family friendly

Free area shuttle

Free cribs/infant beds

Indoor pool

Laundry facilities

Microwave

Refrigerator

Rollaway/extra beds (surcharge)

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)

Free on-the-go breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Phone accessibility kit

Raised toilet seat

Stair-free path to entrance

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Indoor pool

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

Greater Rochester International Airport

6 km from this hotel

Buffalo Niagara International Airport

92 km from this hotel

Reviews that mention...

All reviews (11)dining (1)location (1)clean (6)staff (2)evening entertainment (1)pool (3)parking (1)accesibility (1)

Family Reviews

for Hampton Inn & Suites Rochester/Henrietta

5 out of 5 stars

11 reviews

Review data

5 star reviews

91%

4 star reviews

9%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites Rochester/Henrietta

Showing 1 - 10 of 11 reviews

Latest reviews (11)

M

Melissa

7 Jun 2024 - 9 Jun 2024

reviewed on expedia

5 out of 5 stars

Hotel was fine, we were visiting family about 15 minutes away so good location, shopping and dining close by. Check in and checking out we’re very easy.

E

Evelyn

10 Jun 2023 - 11 Jun 2023

reviewed on orbitz

5 out of 5 stars

My family and I enjoyed our stay and would recommend. The only complaint is the breakfast, the egg and cheese omelets were cold and needed more cooking time and the potatoes also needed to be cooked longer. The stay was good otherwise.

C

Christina

21 Apr 2023 - 23 Apr 2023

reviewed on orbitz

5 out of 5 stars

Our family stayed here for 2 nights. The hotel was clean and quiet. It's located by multiple restaurants as well.

L

Leslie

13 Apr 2023 - 14 Apr 2023

reviewed on orbitz

5 out of 5 stars

What a great stay! It started with a very nice airport pickup by Steve. We were pretty tired from an 8am flight. He got us to the hotel minutes before the breakfast ended at 10am. The staff kindly let us grab some food. Also, they had a room ready for us and let us check in early with no issues. We were so happy do do that and settle in before going to our appointments (college tours) that day. The room was super nice and clean. Also, loved the Eco-friendlieness of refillable shampoo, etc. If our kiddo picks a college in Rochester we will be back!

S

Suzanne

7 Apr 2023 - 9 Apr 2023

reviewed on hcom

5 out of 5 stars

This was the first time I stayed here. It was an excellent price for a studio and it was nice to have family be able to visit there.

F

Fiorella

13 Mar 2023 - 14 Mar 2023

reviewed on orbitz

5 out of 5 stars

We really enjoyed our stay here! Took the kids for a night while we visited the strong museum and did some shopping. Close to target, dicks sporting goods, Walmart, Walgreens, Costco trader joes not too far away. Hotel was clean, kids enjoyed the indoor pool although I found it not warm enough and really foggy but that’s okay, I’ve been in colder pools. It’s open till 11pm which is awesome. The free breakfast is amazing! So pleased to see cheddar grits, a hot waffle bar which so much variety and choice, beds were comfortable and rooms clean. Staff were friendly and the best part is all day coffee and fresh cookies out for you! Will definately stay again! (Free parking and wifi were great too!!)

J

Jennifer

2 Sept 2022 - 3 Sept 2022

reviewed on orbitz

5 out of 5 stars

The pool was open until 11am- GREAT hit with the kids! The b'fast was delicious and catered to my 9 y/o daughter and my super low-carb eating husband! Coffee 24/7 was wonderful.

E

Evelyn

10 Jun 2022 - 12 Jun 2022

reviewed on orbitz

5 out of 5 stars

My family and I had a nice stay here. I recommend staying at this hotel it is very well kept, clean and rooms are comfortable. The hotel is close to restaurants and shops. Would stay again in the future.

J

Jennifer

11 Jun 2022 - 12 Jun 2022

reviewed on hcom

5 out of 5 stars

It was so fun to see my name on the TV to welcome me. We enjoyed the extra space of the handicap accessible room (although the view was of the back of the entrance facade). Our room was over the lobby; so we didn't have to worry about our children disturbing guests below (we did our best to walk softly anyway). Everyone was friendly and helpful. The breakfast was delicious and had many options. The room was clean and comfortable. My only suggestion is that if housekeeping is only going to replace the towels every 3 days, then we need more places to hang towels to dry so we can reuse them.

G

GARY

2 Apr 2022 - 5 Apr 2022

reviewed on orbitz

4 out of 5 stars

Stayed here for several years when visiting family. Clean , Quiet…. It’s about time for a facelift. Carpets are very worn etc