The Oyster Point Hotel

This is the 2nd time I have reviewed Oyster Point. The location and views are truly beautiful and fortunately the hotel takes advantage by having huge windows in the restaurant and bedrooms. The rooms are very clean with great bed linens but the furniture is tired and often banged up. The people who work at the Front Desk are professional and smart but they aren’t given extra tools to make the check in experience good to excellent: there is no valet so it is up to the customers to lift there bags into the hotel and up to their rooms. The elevators are banged up and not always working properly. The living room area and restaurant are very pretty. The service and food is adequate. With the exception of a few items on the breakfast menu that are delicious. Tina, my server at breakfast both days, was polished, smart, professional and made the experience very pleasant. Tina should be training the evening staff as they are more interested in who is at the bar than polished service and excellent food. The rooms, as mentioned, are very clean but the housekeeping staff is grumpy and not accommodating. In all 3 of my stays, at least 2 service carts are omnipresent in the hallway which is very unprofessional. They are no bathrobes or slippers and you have to ask to have you room to be serviced if you are stay more than a day. I will go back as it is close to where my children live and the sunrises and sunsets make it worth it. OP has so much potential under the right leadership.

Went to visit family and they came down suddenly ill and we had to book a room as we were about 1 hour away from arriving. The hotel has spectacular views, we arrived around dinner time and the staff was very friendly. The room was great overlooking the water and everything was very clean and comfortable. The only negatives is the air system sounded like a plane taking off and lurched and rattled all night which kept waking us up and the bathrooms, well they are dated and the the grout on the floor tiles looked like it hadn't been cleaned in a really long time. Other than that we had a drink at the bar for a night cap and the bar tender was very nice. Update the dated baths it's go a long way and fix the air unit asap! We'd stay again!

easy access to our families home