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Michele
22 Aug 2024 - 24 Aug 2024
reviewed on hcom
4 out of 5 stars
A great deal for our family of 4 of under $200/nt, less than nearby hotels that couldn't offer the waterpark. That said, I wouldn't pay much more to stay here and advised our local family not to bother paying the daily price for the waterpark. It's very small for the $50-70 entry price tag (day of week drives price). So we opted for attractions at the mall of america when our family came into the city. As expected, everything on the property is pricey and they charge daily for parking. Rooms are dated, not very inviting but with so much going on in the area, it provided a convenient place to sleep. Overall, if the price is right, I highly recommend! Note, this was our first GWL experience so do not have other properties to compare.
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Dmitry
15 Aug 2024 - 16 Aug 2024
reviewed on hcom
3 out of 5 stars
I paid the hotel because my kids wanted waterpark. The price is not cheap and I expected that parking lot is included but I had to pay for this. Also I noticed that hotel charged me two significant sums except damage deposit. It costed me time to speak with staff and they ensured me that money will be returned and after few days they returned me not authorized payments but I lost around $20 on currency rate as I'm from Canada. If it didn't happen I would rate this hotel better but this is spoiled my mood, especially wasted time for figuring out
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Nicole
8 Aug 2024 - 11 Aug 2024
reviewed on hcom
3 out of 5 stars
Not great. Much smaller than one in Lake Geneva. Everything had set, limited hours like the dunks donuts, ice cream shop and waterpark which was limiting and annoying. Maybe that works better for families with younger kids. You have to walk through the area with arcade and other activities to meet water park, so kind of a long, cold walk back to your room after swimming. There are very few places to just sit in common areas of the hotel, service is really, really slow at coffee shop and front desk never seemed to have anything you tried to ask for. The upside is the staff is all really polite and they do a good job keeping everything clean. I don’t think will go back, we have the similar venues that we prefer.
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Brittany
12 Aug 2024 - 16 Aug 2024
reviewed on hcom
5 out of 5 stars
Very friendly staff with a noce family atmosphere. Rooms are very clean
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Alyah
1 Jul 2024 - 3 Jul 2024
reviewed on hcom
5 out of 5 stars
Lots of activities to do very clean room and speedy service. My kids had a blast
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Sonia
25 May 2024 - 26 May 2024
reviewed on expedia
5 out of 5 stars
It was awesome to enjoy the lazy river with family!
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Laura
9 May 2024 - 10 May 2024
reviewed on expedia
5 out of 5 stars
My grandkids loved it!
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Danielle
3 May 2024 - 4 May 2024
reviewed on expedia
1 out of 5 stars
Check in isnt until 4pm on a FRIDAY! POOL CLOSED AT 8PM kids... also I was doubled charged for a room I paid for april 24th With receipts saying paid is was told 3rd parties do that but Great wolf allow 3rd party booking and Manager TONYA VERY RUDE.
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Jared
5 May 2024 - 6 May 2024
reviewed on orbitz
4 out of 5 stars
Very fun for children and a good room. But the only con is they nickel and dime you to death. Parking is 15 bucks when you get there and from then on every little thing is overcharging you. Even at the pool they charge you 15 dollars if you don’t bring your towel back and they aren’t the most attentive so I’m sure people are getting charged a lot even if they do bring it back. Beer and other drinks such as Gatorade are so grosly overpriced it was actually embarrassing
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Jared
25 Apr 2024 - 26 Apr 2024
reviewed on hcom
4 out of 5 stars
We loved every aspect of this stay! The room was great; clean and everything in working order. The staff was upbeat and very personable. The facilities were very accommodating. The only negative we had was the locker rooms/bathrooms in the pool area. We were traveling with a 1yo and 9yo. It was really challenging to not have a place to sit, facilities to change the baby, or place our dry clothes. While a minor inconvenience in the grand scheme of our travel, it was challenging as we were checked out of the room, so we didn't have the flexibility to go back to our room and change etc. When my wife was in the locker room with our children, many other moms had the same comments about the changing room/shower area being less than ideal. They were however clean, so that was a plus! The only other negative was that the parking lot did not have any lights which was a little worrisome. Overall, though, we were very pleased!