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JW Marriott Minneapolis Mall of America

4 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1000 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

The JW Marriott Minneapolis Mall of America is a great option for families. Its convenient location attached to the Mall of America is a major plus, and the hotel boasts spacious rooms, an indoor pool perfect for kids, and a restaurant with a children's menu. While some guests have noted minor issues with room setup or cleanliness, the consistently positive feedback on staff friendliness and the hotel's overall family-friendly amenities make it an attractive choice for a Minneapolis trip.

Guest highlights

The indoor pool is great for kids
The convenient location attached to the Mall of America
Friendly and helpful staff
Spacious and clean rooms

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and 24-hour room service.

Nearby attractions

Located in East Bloomington neighborhood, JW Marriott Minneapolis Mall of America is connected to a shopping center. Hyland Ski and Snowboard Area and Braemar Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Nickelodeon Universe and Cascade Bay Waterpark. Looking to enjoy an event or a game while in town? See what's happening at U.S. Bank Stadium or Allianz Field. Spend some time exploring the area's activities, including skiing.

Popular amenities

Family friendly

Indoor pool
Refrigerator

Wifi

Available in all rooms: wifi (usd 14.95 per day), wired internet (surcharge)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee daily 6:30 am–11 am: usd 10-30 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Pool sun loungers

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Minneapolis-St Paul International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for JW Marriott Minneapolis Mall of America
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

8 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about JW Marriott Minneapolis Mall of America

Latest reviews (8)

R

Rawan

20 Jul 2024 - 23 Jul 2024
reviewed on hcom

5 out of 5 stars

Very nice hotel adjacent to mall of america, very nice rooms, friendly staff, indoor pool for the kiddos
N

Nicole

11 Jul 2024 - 13 Jul 2024
reviewed on hcom

5 out of 5 stars

The room was perfect! Clean, spacious, kept a child temperature. The staff was very kind and helpful
A

Arielle

6 Jun 2024 - 10 Jun 2024
reviewed on expedia

4 out of 5 stars

The hotel was a typical mall property, nothing special. Room was a bit dated with tattered pillows on the couch. We had a pull out sofa in the suite for our 2 toddlers and the blanket that was provided was one of the roughest blankets I’ve ever felt. I would not stay here again.
J

Julie

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

The staff were all so professional and helpful (and tolerant) of our tired kiddos.
N

Nicole

17 Dec 2023 - 18 Dec 2023
reviewed on expedia

4 out of 5 stars

Unfortunately at check in they did not have the room set up as requested via email and I had to physically ask the front desk to set up the sofa bed and a pack and play. I’m not sure why Marriot sent out and replied to personal emails regarding these things and then did not provide them. Restaurant had decent food and a kids’ menu which they enjoyed. Convenient to airport and of course mall.
D

DO HUI

28 May 2023 - 29 May 2023
reviewed on orbitz

4 out of 5 stars

It is very conveniently located as it is connected to the mall of America. The restaurant at the hotel was quite good as well. It was a great stay with a little kid. I'd stay there again.
J

Joel

22 Jul 2022 - 24 Jul 2022
reviewed on orbitz

5 out of 5 stars

The fact this hotel is attached to the Mall of America is enough to warrant a stay but the hotel staff were as professional as I have experienced. Equally important, the rooms were spacious, comfortable and clean. Finally, the on-site facilities were fun for the family, easily accessible and room service was impeccable. When we visit Minneapolis, this is our favorite place to stay. You definitely get your monies worth.
S

Stephanie

15 Apr 2022 - 17 Apr 2022
reviewed on orbitz

4 out of 5 stars

It was a very nice property, however was disappointed to come back from a full day of shopping and find my room had not been cleaned at all! The pool are was nice but too many kids playing and running wild at 10pm.! They were playing football and throwing it like a NFL quarterback and hit a woman in the face! It was terrible, I called front desk to complain and they said they would send someone to talk to the kids. They NEVER did! When I called back no one answered the phone!! Beautiful hotel but the service needs improvement!
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