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Scott
2 Aug 2024 - 3 Aug 2024
reviewed on hcom
5 out of 5 stars
It was good i just stayed one night to drop my kids off at the airport
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Caryline
19 Jul 2024 - 21 Jul 2024
reviewed on hcom
5 out of 5 stars
Our family really enjoyed our stay! Clean, easy to get to the mall and Ikea, and comfortable. We did want to swim in the mornings and although the pool said open at 6, it didn't open until after 8 both days.
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Kelly
20 Jun 2024 - 21 Jun 2024
reviewed on hcom
4 out of 5 stars
Shawn is the most amazing bartender ever! After a long day of traveling, he hooked our kids up with some chicken fingers and fries at almost 1 am and poured me a nice big glass of wine. He was so friendly and seemed genuinely happy to help. We slept ok despite planes taking off and landing all night long, but we booked the stay at the airport so what did we expect! If you’re staying here, go see Shawn!
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Wendy
16 May 2024 - 18 May 2024
reviewed on hcom
1 out of 5 stars
It started with your revolving door going too fast and throwing me off my feet, losing my walker. The manager did nothing while the door constantly hit my head and foot. Finally my partner stopped the door and a gent who was a weight lifter picked me up. All your manager did was offer me 2 free cookies. I have a bump still after 5 days and the bruise is still on my ankle. I missed going to a Twins game and going to the Mall of America. Plus seeing my family. I am not happy with my treatment at the Double Tree Hilton. This was the first time I have been injured at a hotel and also the worse treatment I have ever gotten. I may hire a lawyer.
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Deanna
11 May 2024 - 12 May 2024
reviewed on hcom
3 out of 5 stars
Hotel is under renovation, NO hot tub at all, restaurant expensive/not family friendly, no microwave or coffee in room, no complimentary coffee, big hotel and room was far away from lobby. It was clean and reasonably priced and right by the airport and Mall of America. This hotel could be very nice, but was disappointing in its current state.
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CHRIS
1 Aug 2023 - 6 Aug 2023
reviewed on hcom
5 out of 5 stars
This is a great place for a business gathering that you could bring your family along. The MOA is in walking distance and fill with days of things to do and places to eat. Guest rooms are large and comfortable.
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MCCARTNEY
12 May 2023 - 14 May 2023
reviewed on hcom
4 out of 5 stars
Everything was perfect the only thing which was my maybe my fault for not looking was the Wi-Fi besides that it was quiet and perfect for the adventures my family had plan.
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Maria
31 Mar 2023 - 2 Apr 2023
reviewed on travelocity
5 out of 5 stars
The location of the hotel to the Mall of America was in good walking distance. Very comfortable, modern and clean environment. My family enjoyed their stay.
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Jacqui
5 Aug 2022 - 6 Aug 2022
reviewed on travelocity
2 out of 5 stars
This was supposed to be a fun family time. Shopping for the adults and swimming for the kids. The pool was down when we got there - so we ended up driving home.
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Henry
5 Aug 2022 - 7 Aug 2022
reviewed on hcom
1 out of 5 stars
This hotel is rundown and dirty. You can hear noise easily. Walking down the hall you can hear into the hotel rooms. Hallway wall paper was dirty and disgusting. Crying baby all night. Sheets were stiff and uncomfortable to sleep in. Same with the towels. Toilet needs to be changed out as it looks like there is urine in the toilet. Complained to the front desk and they were rude and told us we can check out and leave at midnight. Hotels.com just bounced us around with no resolution. Requested a refund and it was refused. Do NOT stay here. It’s loud, dirty and the staff are jerks! Also, dust your artwork in the rooms and lamp shades! Disgusting