Hilton Garden Inn-Springfield, MA

About the hotel

This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.

Nearby attractions

Hilton Garden Inn-Springfield, MA is located in Springfield. Titanic Museum and Naismith Memorial Basketball Hall of Fame are cultural highlights, and some of the area's landmarks include Springfield City Library and Springfield Armory. Springfield Science Museum and Zoo in Forest Park and Education Center are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Microwave

Refrigerator

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

1 bar

2 restaurants

Breakfast available for a fee daily: usd 11.95 per person

Coffee/tea in common area(s)

Room service available

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Indoor pool

Spa tub

Outdoor

Picnic area

Conveniences

Ballroom

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Fireplace in lobby

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Bradley International Airport

19 km from this hotel

Reviews that mention...

All reviews (11)clean (3)staff (4)pool (5)location (1)parking (1)

Family Reviews

for Hilton Garden Inn-Springfield, MA

4 out of 5 stars

11 reviews

Review data

5 star reviews

45%

4 star reviews

27%

3 star reviews

9%

2 star reviews

18%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn-Springfield, MA

Showing 1 - 10 of 11 reviews

Latest reviews (11)

T

Theresa

24 Feb 2024 - 25 Feb 2024

reviewed on expedia

2 out of 5 stars

Didn't like the kids and dog running the hallway . Very loud

A

Amy

11 Oct 2023 - 12 Oct 2023

reviewed on travelocity

2 out of 5 stars

I asked about a walkable downtown and was told that the homeless are aggressive at night. We have children so did not venture out. We also were charged $50 more than what I was quoted via Expedia. Will avoid Hilton in our future travels.

E

Elizabeth

17 Jul 2023 - 20 Jul 2023

reviewed on travelocity

4 out of 5 stars

We had a family gathering to attend and this hotel was conveniently located off the highway that took us everywhere we needed to go. The room was clean and comfortable. There were plenty of pillows. Everything worked in the room. It did have a damp feeling in the room but between the summertime heat, ac on cold and proximity to the river we thought that was why. It just had a weird damp feeling to it. The music from Pizzeria Uno was loud the first night but after that we didnt hear it. Our room happened to be on that side, on the third floor. We arrived on a Saturday night so i would expect it to be like that. It was a good visit. Not sure if i would stay again.

S

Sara

12 Nov 2022 - 13 Nov 2022

reviewed on hcom

5 out of 5 stars

Highly recommend, especially with kids! Right next to the Basketball Hall of Fame and they loved the indoor pool! Only downfall was breakfast was not included, but the price was reasonable to eat there and the food was good! We travel quite a bit and this was one of the nicest hotels we've stayed at.

C

Carl

8 Oct 2022 - 9 Oct 2022

reviewed on travelocity

5 out of 5 stars

Perfect end to a great family trip

B

Bret

25 Sept 2022 - 26 Sept 2022

reviewed on travelocity

5 out of 5 stars

My kids rate all our hotels and they were very happy which is all that matters!!

R

Romarie

28 Jun 2022 - 1 Jul 2022

reviewed on travelocity

4 out of 5 stars

The property is very clean. The staff is very friendly and accommodating. The kids enjoyed the pool. Guest laundry takes CC so its convenient that you don't need quarters to use. Location has a pizzeria uno on the property but not a lot of options within walking distance. Very close to six flags New england.

J

James

14 May 2022 - 16 May 2022

reviewed on travelocity

4 out of 5 stars

I could see the staff wiping down everything in the rooms while cleaning other check outs and the doors were kept open. It was clean and the pool and hot tub were a highlight for the kids. Front desk staff was friendly and available. I might recomend one more laundry unit if there is room. We had to wait to use that but they were in good shape and cleaned our clothes very nicely. So close to the Basketball Hall of Fame. Literally walk out the door through the parking lot and you are there. Hotel is older but kept in very good condition and clean.

C

Charles

24 Apr 2022 - 29 Apr 2022

reviewed on travelocity

5 out of 5 stars

I was very pleased with the service and the staff. Very helpful friendly and professional. I plan on making them my choice to stay 💯 on my next trip to Springfield. Would recommend them to my friends and family. Wonderful stay. Love Pizza ria Uno.

H

Heather

21 Apr 2022 - 22 Apr 2022

reviewed on travelocity

5 out of 5 stars

The pool and hot tub were well used by my children.