Courtyard by Marriott West Springfield

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning. Change of towels is available on request.

Nearby attractions

Located in West Springfield, Courtyard by Marriott West Springfield is near the airport and near a metro station. Chicopee Memorial State Park and Hampton Ponds State Park reflect the area's natural beauty and area attractions include Eastern States Exposition and Naismith Memorial Basketball Hall of Fame. Springfield Science Museum and Holyoke Heritage State Park are also worth visiting. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with mountain biking and hiking/biking trails nearby.

Popular amenities

Family friendly

Grocery/convenience store

Indoor pool

Laundry facilities

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

Full breakfast available for a fee 6:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 3.00-15.00 for adults and usd 3.00-15.00 for children

Guest services

24-hour front desk

Change of towels (on request)

Daily housekeeping

Dry cleaning service

Laundry facilities

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Assistive listening devices in meeting rooms

Braille signage

Grab bar near toilet

Handrails in stairways

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Low-height door lock

Low-height electrical outlets in bathroom

Low-height view port in door

Pool hoist on site

Roll-in shower (select rooms)

Stair-free path to entrance

Transfer shower

Visual fire alarm

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Indoor pool

Outdoor

Picnic area

Conveniences

Elevator

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

Newspapers in lobby

More

No plastic coffee stirrers

No plastic drinking straws

Smoke-free property

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Nearest Airport

Bradley International Airport

22 km from this hotel

Reviews that mention...

All reviews (6)staff (2)clean (3)evening entertainment (1)pool (1)sleeping arrangements (1)

Family Reviews

for Courtyard by Marriott West Springfield

3 out of 5 stars

6 reviews

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

17%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Courtyard by Marriott West Springfield

Latest reviews (6)

C

Callie

5 Jul 2024 - 7 Jul 2024

reviewed on expedia

2 out of 5 stars

Although the accommodations were great, I have to leave a lower review due to bad experience on the second night of our two night stay. A lacrosse team and families took over the hotel and when they returned from games that night chaos ensued with kids running through the halls, and parents partying loudly in their rooms completely ignoring their kids. Hotel staff was not able to control the guests even when we voiced our concern.

M

Michelle

13 Mar 2024 - 14 Mar 2024

reviewed on expedia

5 out of 5 stars

Easy. Comfortable. Great gym. Good for kids.

P

Pam

16 Feb 2024 - 18 Feb 2024

reviewed on expedia

3 out of 5 stars

The hotel was in walking distance to shops and restaurants. It was clean and had a nice lobby to sit with friends/family. The negative is, the bar was supposed to be open until 10pm, both nights we were there, they closed at 8:30 and 9:30. They locked us out of room a half hour before check out. We had to go to the desk to have our key card reinstated.

M

Mary

8 Oct 2023 - 9 Oct 2023

reviewed on expedia

2 out of 5 stars

We were put in an end room next to the Exit door. Heavy traffic in an out. Pool was too small more like a kiddie pool. Breakfast was n served but not included. Room smelled of cigarettes and bed looked like someone had slept in it an they forgot to change the sheets.

G

Gabhan

12 Jun 2022 - 13 Jun 2022

reviewed on hcom

5 out of 5 stars

Our family only got to stay here for one night but would have been very happy to stay for much longer. We went to Six Flags New England for a day during a 2 week trip to Boston/New York and stayed here as it is only a 20min drive from the theme park. It seems quite a new building and our suite accommodated 5 of us, including 3 teenagers, comfortably. The 2 queen beds had a large TV each and the sofa bed was very comfortable. The hotel was very clean and there were lots of restaurants in the near vicinity. I would definitely recommend this hotel :)

S

Stephen

30 Oct 2021 - 31 Oct 2021

reviewed on expedia

2 out of 5 stars

The property was clean and staff was great. Unfortunately an intoxicated patron pulled the fire alarm a 3 am. Woke my children up and scared them. Spent a hour in vehicle until fire department could figure it out.