Country Inn & Suites by Radisson, Gurnee, IL

Been bringing the kids to this location for over a decade or so, now it’s the grandkids turn & we’re staying @ the same place because of distance to the park, food locations, safety, & cleanliness. Staff was great, breakfast could have been better for the weekend but other then that everything was great!!!

My family and I opted to stay here after an unexpected decision with another property. I stayed here before about 6/7 years ago it was fresh, nice and clean. This time it was okay. Better than the previous property for sure. The bed wasn’t really comfortable. The breakfast was ok. I would stay here again if I needed to.

Horrible place to stay, pool was very small and couldn’t get in the pool anyhow because of high levels of chlorine, therefore, the pool was closed! And my family and I got stuck on the elevator for about 15 minutes

Thank you for putting my brothers family next to us so we could open the door between rooms. I never thought to ask for this

The room was great, staff was great! Only disappointment was that the pool was closed for two hours Friday morning so my kids couldn’t swim before checkout. We had planned on staying close to noon so they could swim. Main reason we chose this hotel was the pool and boom check out.

We we’re doing two days at Six Flags and booked the night here. The room was clean a spacious and everything we needed for our family if 4. The breakfast the next morning was very good with quite a few options and everything tasted good. I plan to book here again when we come back to the park.

Nice hotel…room was clean… and the breakfast which is free was really nice… nice place stay with the kids… pool is small but I was clean and safe

The property was great! The guests were unruly. Lots of unsupervised kids everywhere. Running up and down the halls until 1 am. It’s not the hotels fault, but it wasn’t a great stay this time.

My review might be a slight bit critical but I feel it is accurate. The staff at this property is top notch! They are friendly and very accommodating. That being said, the property is a little worn and could use a refresh. I've stayed in a few Country Inns and I love the setup. I really like the 1 Bedroom suite which allows you to have a child in a separated room area, which is a really nice feature with a toddler. However we did find broken glass in the first room they put us in. I cut my finger pretty bad reaching for it. They vacuumed the room but I still found more afterwards so they moved us to another room. That room was fine but I did find more of the same glass in the elevator later that night. The washroom in both rooms had many scuffs and cracks and burn marks. The TV service was snowy and the phones crackled quite a bit. The Room Doors had numbers printed on an inkjet printer and applied with Scotch tape, I'm not sure what that was all about but it was a bit weird. Also the carpets and the walls were scuffed and worn. Like I said it was nice overall but badly in need of a refresh. They gave us a little discount due to the glass issue, but with the property feeling as worn down as it did, it didn't feel like we were staying at $100 a night property and I've stayed at other Country Inns at that price point which I felt were worth far more.

One of the only reasons in choosing this hotel was the availability of the swimming pool and hot tub. Wasn't until checking in that we were told it was broke and we could leave if we wanted to at 10 at night. Weather is cold and just wanted a nice get away to enjoy some swimming and vist some family. I will never bother with this hotel again