The Ritz-Carlton, Chicago

About the hotel

This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Other amenities include a bar/lounge, a complimentary children's club, and valet parking.

Nearby attractions

Located near the beach, The Ritz-Carlton, Chicago is in Downtown Chicago neighborhood and is connected to a shopping center. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grant Park and Millennium Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Take an opportunity to explore the area for water adventures such as sailing.

Popular amenities

Family friendly

Babysitting (surcharge)

Dvd player

Free children's club

Laundry facilities

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: wifi (usd 14.95 per night)

Food and drink

1 bar

1 restaurant

Room service available

Spa

Aromatherapy

Body treatments

Body wraps

Facials

Manicures and pedicures

Massages

Spa open daily

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Turndown service

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices in meeting rooms

Grab bar near toilet

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Lever door handles

Low-height door lock

Low-height electrical outlets in bathroom

Low-height view port in door

Raised toilet seat

Roll-in shower (select rooms)

Transfer shower

Visual alarms in hallways

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Things to do

Fitness center

Full-service spa

Shopping

Shopping mall

Swimming pool

Yoga classes

Outdoor

Outdoor furniture

Terrace

Conveniences

Atm/banking services

Ballroom

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Reception hall

More

Romance packages available

Smoke-free property

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Nearest Airports

Chicago Midway International Airport

16 km from this hotel

Chicago O'Hare International Airport

25 km from this hotel

Reviews that mention...

All reviews (6)location (3)evening entertainment (1)staff (3)clean (1)

Family Reviews

for The Ritz-Carlton, Chicago

5 out of 5 stars

6 reviews

Review data

5 star reviews

100%

4 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about The Ritz-Carlton, Chicago

Latest reviews (6)

C

Clayton O

31 Mar 2024 - 4 Apr 2024

reviewed on expedia

5 out of 5 stars

This is a very nice hotel! The staff is truly wonderful and made our family feel so at home. A special place.

R

RC

20 Dec 2023 - 22 Dec 2023

reviewed on hcom

5 out of 5 stars

We had an incredible stay- we are already planning on Christmas 2024 Chicago ritz, and are telling everyone about the magical experience. Everyone was so nice to the kids . Special shoutout to Jorge at the restaurant with his balloon animals - a highlight

A

Aimie

9 Dec 2022 - 11 Dec 2022

reviewed on expedia

5 out of 5 stars

Our family of four enjoyed our 2 night stay at the Ritz. The rooms are clean, spacious and modern. We felt comfortable in our luxurious room.

T

Trisha

8 Jul 2022 - 10 Jul 2022

reviewed on hcom

5 out of 5 stars

Our family had an amazing stay. The location is perfect for quick trips to the beach, shopping or food 👍. The bedding and pillows were amazingly comfy and the view of the lake was gorgeous. Our room service attendant Victor was awesome. Super professional gentleman who made us feel like VIPs. Would definitely recommend a stay 👍

J

Jayes

Invalid Date - Invalid Date

reviewed on expedia

5 out of 5 stars

We stayed there for 4 nights with our 2 year-old son. Great location and very kind staff. Most of all, the hotel is connected to the Water Tower Mall, which is perfect for a family with little kids when the weather is very cold. We enjoyed a lot.

A

20 Jun 2024 - 22 Jun 2024

reviewed on hcom

5 out of 5 stars

Our favorite hotel in Chicago! Great location, rooms, bar, and spa. Perfect for a couple’s getaway or family friendly vacation spot!