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Residence Inn by Marriott Chicago Downtown / River North

3 1/2 star hotel
Connecting rooms
9/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Residence Inn by Marriott Chicago Downtown / River North is a great option for families visiting Chicago. Families appreciate the spacious rooms which often feature two separate sleeping areas, perfect for families with children. The hotel's location is also a major plus, with easy access to downtown attractions. Many guests praise the friendly and helpful staff who go above and beyond to ensure a pleasant stay. While the breakfast could use some more variety, the full kitchen in the rooms is a huge plus for families.

Guest highlights

The spacious rooms, often with two separate sleeping areas
The incredibly friendly and helpful staff
The convenient location for exploring downtown Chicago and nearby attractions
The full kitchen in the rooms

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking, and a business center.

Nearby attractions

Residence Inn by Marriott Chicago Downtown / River North is located in Downtown Chicago, a neighborhood in Chicago, and is in the entertainment district and near the beach. Navy Pier and Michigan Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Kitchen
Laundry facilities
Microwave
Refrigerator
Separate dining area
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free on-the-go breakfast available 6:30 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Atm/banking services
Elevator
Front-desk safe
Grocery/convenience store

More

Fireplace in lobby
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Chicago Midway International Airport
15 km from this hotel
Chicago O'Hare International Airport
25 km from this hotel
map

Reviews that mention...

Family Reviews

for Residence Inn by Marriott Chicago Downtown / River North
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

15 reviews

Review data

5 star reviews

67%

4 star reviews

13%

3 star reviews

13%

2 star reviews

0%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Residence Inn by Marriott Chicago Downtown / River North

Showing 1 - 10 of 15 reviews

Latest reviews (15)

s

salima

3 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

Very clean property , best breakfast: scrambled eggs, dry cereal variety, French toast Crossaints bagel juices milk variety fresh fruits coffees green tea. Staff is so polite and helpful, good house keeping service.complimentary water bottles available Cold water with cucumber… best hotel to stay with family!!!! Loved our stay ❤️
C

Christopher Lee

8 May 2024 - 12 May 2024
reviewed on travelocity

5 out of 5 stars

Perfect for families . Full kitchen
A

Aamir

18 Apr 2024 - 21 Apr 2024
reviewed on expedia

5 out of 5 stars

The staff was on their feet. Never said No for all genuine request. Loved it. Treated ua like a family. Polite, humble and with smiling faces all the time. Hats off to the management of this property.
A

Angela

19 Apr 2024 - 20 Apr 2024
reviewed on expedia

1 out of 5 stars

The furniture and the refrigerator needed to be replaced. I took pictures! I complained but was told that it was nothing that they could do because I booked the reservation through a third party. $264.00 is what I paid and I had family members with me. Very disappointed. Is there anything you can do?
H

Hector Eduardo

30 Mar 2024 - 3 Apr 2024
reviewed on expedia

5 out of 5 stars

Overall, great hotel choice. I'm usually not the best at choosing hotels, and most of the time reviews and comments are misleading or false. Yet, my family and I are very happy with this hotel choice.
I

Ingrid Christine

28 Mar 2024 - 31 Mar 2024
reviewed on orbitz

5 out of 5 stars

A girls weekend trip in Chicago was excellent due to the hotels location and friendly staff. The breakfast was delicious and always. The staff was refilling what was necessary. The staff greeted us with a smile and throughout our stay always asked us what we needed. We highly recommend this hotel to families and friends and couples we will return.
C

Caroline Jane

25 Mar 2024 - 28 Mar 2024
reviewed on orbitz

4 out of 5 stars

The location was perfect for exploring downtown Chicago. Close to the Loop, a variety of restaurants, RiverWalk and access to the lake and all it's parks and Navy Pier. The hotel is well set up for families.
D

Dennis

23 Mar 2024 - 26 Mar 2024
reviewed on expedia

4 out of 5 stars

Took the family to a weekend trip to catch two Chicago Bulls games. The front desk staff was the most courteous and nicest staff that I've ever interacted with in all my hotel stays. They were nice beyond words and just because of that I'd go back. The breakfast was good, but there was a lack of variety each day... they need to invest in a waffle maker. Also the breakfast area was small and cramped. We had a family of 5 and we had to borrow seats from other tables. The room was great, but with two (2) issues, the (1) minor issue was that we could not tilt the TV mount so that we could watch from our bed and the (1) MAJOR issue was that the window was separated into two and the bottom part you could open and the space was just enough for a toddler to fit through and fall out - this is a huge safety concern that should be remediated ASAP.
C

Cari

8 Mar 2024 - 10 Mar 2024
reviewed on orbitz

5 out of 5 stars

The room had 2 separate parts with a door between them. That was excellent for our 2 kids. I was worried how they'd both get to sleep but the 2 rooms worked out great.
S

Shannon

24 Dec 2023 - 26 Dec 2023
reviewed on expedia

5 out of 5 stars

Great stay visiting family.
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