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The Royal Sonesta Chicago River North

4 1/2 star hotel
Connecting rooms
9/10 Excellent
(1397 verified Hotels.com guest reviews)
See verified family reviews (21)

generated by AI based on family reviews

Overview

The Royal Sonesta Chicago River North is a great option for families visiting Chicago. Families appreciate the spacious suites, the indoor heated pool, and the convenient location. The on-site restaurant is also a plus, offering reasonably priced and delicious breakfasts. While some amenities like a microwave and coffee maker may require a request, the friendly and attentive staff are always ready to assist.

Guest highlights

The indoor heated pool and terrace are perfect for relaxing and enjoying family time.
Spacious and well-equipped suites are ideal for families.
The friendly and attentive staff consistently receives high praise.
The on-site restaurant provides a convenient and reasonably priced breakfast option.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and conference space. Housekeeping is available on request.

Nearby attractions

Located near the beach, The Royal Sonesta Chicago River North is in Downtown Chicago, a neighborhood in Chicago with great shopping. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Guests love the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom

Things to do

24-hour fitness center
Indoor pool

Outdoor

Pool sun loungers
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Chicago Midway International Airport
15 km from this hotel
Chicago O'Hare International Airport
25 km from this hotel
map

Reviews that mention...

Family Reviews

for The Royal Sonesta Chicago River North
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

21 reviews

Review data

5 star reviews

57%

4 star reviews

24%

3 star reviews

10%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Royal Sonesta Chicago River North

Showing 1 - 10 of 21 reviews

Latest reviews (21)

I

Irena

6 Jun 2024 - 8 Jun 2024
reviewed on hcom

5 out of 5 stars

Very good experience for the whole family. The indoors heated pool and the terrace were a great place to hang and to enjoy! Thanks Sonesta and Chicago! We’ll be back again.
D

David B

23 Apr 2024 - 26 Apr 2024
reviewed on hcom

5 out of 5 stars

My wife and I stayed in a double queen suite while I was recovering from a surgery I was having at Rush. The suite was spacious, clean, and well equipped. Breakfast at the downstairs restaurant was also great and reasonably priced. Staff was friendly and attentive. I would definitely stay here again. Maybe next time with the whole family.
S

Samone

19 Apr 2024 - 20 Apr 2024
reviewed on expedia

5 out of 5 stars

Super super nice, I recommend the junior spa suite. Very beautiful and relaxing for an affordable price!
a

ariel

29 Mar 2024 - 31 Mar 2024
reviewed on expedia

5 out of 5 stars

I've stayed at the property multiple times and each and every time is a joy. The staff are overly friendly as well as the valet staff. The bar and resurant is so good and such a vibe during after hours. The only thing I would suggest they do is have some type of parking arrangements that go along with the hotel that way each and every time you dont have to pay $57-$68 each time you need your car. Other than that the hotel is very kid friendly, dog friendly and a nice ambiance environment.
M

Martin

26 Mar 2024 - 29 Mar 2024
reviewed on hcom

5 out of 5 stars

The Royal Sonesta River North was a pleasant surprise, punching above its weight for the price point. I had a junior spa suite, with an ENORMOUS spa whirlpool tub. It was also a corner room with a good view and tons of light. It felt quite posh and would a great room for a couples getaway. (Sadly I was on a solo business trip.) My interactions with the staff at the desk were all very positive. The doormen/valets looked sharp but could do for a little extra training in customer service (I suspect their main role is security and they are friendly enough, but as the first point of contact for customer service, a little connection goes a long way). This will be the first place I shop for my next Chicago trip.
A

Aaron

23 Feb 2024 - 25 Feb 2024
reviewed on expedia

5 out of 5 stars

Antwonne was the best he was always welcoming and very helpful. He made it feel like he was part of rhe family and that was great
M

Melissa

17 Feb 2024 - 18 Feb 2024
reviewed on hcom

5 out of 5 stars

The doorman was so kind and very sweet to our children. Our first room had just had a new tv installed but it didn’t work. The maintenance guy was very nice and ended up getting us a new room so he could work on the issue. It would have been nice to have a microwave, coffee maker and refrigerator, but otherwise great place to stay convenient to many locations!
T

Terri

2 Feb 2024 - 4 Feb 2024
reviewed on hcom

5 out of 5 stars

The staff is super friendly and helpful, My husband and I stayed 2 nights for our anniversary in a junior spa suite, the hot tub and cleanliness was wonderful! The comfort was wonderful slept so good! We used the gym and pool as well , very nice, I will definitely stay here everytime we stay downtown!
N

Nadine

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

The staff were very friendly and accommodating. Fabulous service! The junior spa suite is a nice size and the bed is comfortable. Nice pool with city views. Restaurant/bar on property with good options and reasonable prices. Would stay here again!
R

Roderick

6 Oct 2023 - 9 Oct 2023
reviewed on hcom

4 out of 5 stars

We were in Chicago for the Chicago marathon to cheer on a family member. The hotel was very well placed for that. it's a very nice hotel, good rooms and beds, but maybe a little over-priced. We had a room for 3 and they only gave us 2 glasses, 2 coffee mugs, so we had to continually ask for another, but then housekeeping did bring them. We found it a little strange that we had to ask for a mini fridge to be brought to our room, as well as the coffee maker, but they did bring those when we requested. The housekeeping staff were super friendly and helpful ( a shout-out to Shaunda), as were the doormen and bell-hops.
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