The Langham, Chicago

When we arrived our room wasn’t ready they put us in a “city view” which was a wall and a side walk, me and my husband were changing and another guest walked in they double booked our room. When we didn’t feel comfortable staying out long due to not knowing if they person key still worked when we returned from dinner neither one of our keys worked they told us we would have to come get the key ourselves because it may take a while for them to bring it very inconvenience. When we decided to stay in and enjoy the pool and hot tub the hot tub was out of order and the pool was full of kids they advertise as a romantic setting. When we decided to just watch television we discovered the room doesn’t offer a smart tv just limited cable so we watched tvs on our phones. I think the hotel was over rated

Amazing experience with excellent service and comfort. Would recommend to my family and friends in the future.

I love the staff at this property. They always take care of me and my family.

My family had a wonderful experience from the clean room to the fun pool and top notch hospitality. Would absolutely recommend & love to return.

Very easy to communicate with. Great customer service from pre-arrival to check out process. The whole building is clean and quiet. Great location within walking distant of so many things you’d want to do in the city. It was a pleasant stay and would be recommended to any friends or family I know.

Calm, clean and welcoming. Especially with kids.

My family and I enjoyed our stay at the Langham Chicago. Service was amazing and staff were so attentive and kind. Came to Chicago to celebrate my toddler’s birthday and the hospitality team there made my daughter felt so special with a teddy bear balloon and cupcake. Would highly recommend and will definitely be returning to stay here in the future.

We had a wonderful stay at the Langham. From the bellboy/valet to the hotel staff, everyone was very accommodating and welcoming. My whole family felt at home and we will be staying here again!

My family and I thoroughly enjoyed our stay at the Langham, Chicago! The room was spacious and luxurious and also clean and modern. The bathroom was beautiful, and we loved the wet room with separate bathtub and shower. The beds were clean and very comfortable. Our room had a beautiful view of Chicago and the river! The concierge (Philippe, I believe) was extremely helpful and polite. I would love to stay here again next time I'm in Chicago!

Very family oriented. Would come back again.