Hyatt Place Chicago/River North

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include 2 coffee shops/cafes, valet parking, and a microwave in a common area.

Nearby attractions

Located near the beach, Hyatt Place Chicago/River North is in Downtown Chicago, a neighborhood in Chicago with good shopping. Navy Pier and Michigan Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grant Park and Millennium Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds

Grocery/convenience store

Laundry facilities

Refrigerator

Sofa bed

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

1 restaurant and 2 coffee shops

Free on-the-go breakfast available daily 7:00 am–10:00 am

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

Fitness center

Conveniences

Atm/banking services

Elevator

Front-desk safe

Grocery/convenience store

Reception hall

More

Renovated entire property - july 2016

Shared microwave

Smoke-free property

Show less...

Nearest Airports

Chicago Midway International Airport

15 km from this hotel

Chicago O'Hare International Airport

25 km from this hotel

Reviews that mention...

All reviews (27)location (8)staff (10)pool (1)clean (9)dining (3)evening entertainment (1)accesibility (1)parking (1)

Family Reviews

for Hyatt Place Chicago/River North

4 out of 5 stars

27 reviews

Review data

5 star reviews

52%

4 star reviews

26%

3 star reviews

11%

2 star reviews

4%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Chicago/River North

Showing 1 - 10 of 27 reviews

Latest reviews (27)

J

Jeffrey

22 Jul 2024 - 26 Jul 2024

reviewed on hcom

5 out of 5 stars

Great stay in Chicago, our room for our family of five with two beds and a pullout bed/couch. Great complimentary breakfast daily, valet overnight was $70, and we had no need to have a vehicle as we were two blocks from the train. Great location, safe neighborhood, 20 minute walk to most tourist areas in the city, or could get a train/bus Vespa card for $5 a day that will literally take you anywhere in the city and to both airports. Plenty of restaurants nearby, nice and friendly staff, would stay here again!

D

David

9 Jul 2024 - 11 Jul 2024

reviewed on hcom

4 out of 5 stars

Great location…bathroom sliding glass door was super loud, so not ideal for family. Breakfast was just fine.

M

Mcgael

9 May 2024 - 11 May 2024

reviewed on hcom

3 out of 5 stars

For how much we paid, I’m extremely disappointed. Dirty bathtub/shower, no trash bags in the trash cans, broken bathroom sink, the filter for the air was extremely dirty, so who knows the last time that was changed. Some of the “baseboard” was pulling away from the wall and had exposed nails. I had two toddlers with me, so that was a huge risk for them. There was no information for the room/room service/etc. That’s just a little of it. The valet service they used was an entire other issue. Most of them were rude and they were SO SLOW. The prices were also ridiculous, but not surprising since it is Chicago. The view from the room was nice though.

B

Brittany

27 Mar 2024 - 29 Mar 2024

reviewed on expedia

3 out of 5 stars

Area was great - room was okay- what was really annoying was a family of 5 with three tiny kids, both days we came back to our hotel room after a long stretch of walking and exploring - the first time our carpets were being steam cleaned and when we came back our room was not excessible for 30 min so that put us late for our next reservations and our last time after coming back to our room exhausted hoping to pee and be on our way/ our room keys would not work and ended up waiting another 20 min for access into our room again! Personally while travelling I don’t spend a whole lot of time in our hotel room but we def need it when we need it and I have never had that happen before where the room I paid for is not available and has all my stuff inside..

N

Nikki

24 Mar 2024 - 27 Mar 2024

reviewed on expedia

4 out of 5 stars

We loved staying here. It was so close to everything we wanted to do and see. The sound machine in the room was nice to drown out the noises. Our kids absolutely LOVED the fire station across the street and watching the trucks come out and pull back in!

D

Doug

6 Mar 2024 - 9 Mar 2024

reviewed on hcom

5 out of 5 stars

We have been to Chicago a number of times as a family, and this was the first time we have stayed here. This was an ideal location--just a couple of blocks from the "L," and close to restaurants and shops. It was a perfect place for us to spread out, it was very clean, and the service was impeccable. The breakfast was a nice bonus too--it was delicious and a great way to start off each day of sightseeing.

T

Travis

20 Feb 2024 - 22 Feb 2024

reviewed on hcom

5 out of 5 stars

Very clean and breakfast was excellent, the kids loved everything about the hotel. Had a great view from the room

A

Audrey

30 Dec 2023 - 31 Dec 2023

reviewed on hcom

5 out of 5 stars

Hotel was clean and convenient to both the Magnificent Mile as well as the theater. Excellent size of room for our family of 5 with the 2 queen beds and an L-shaped pull-out sofa! Super friendly staff and very easy to valet park and also accommodated our need to check-in early! Very happy!!

M

Melissa

1 Dec 2023 - 4 Dec 2023

reviewed on orbitz

5 out of 5 stars

Centrally located, great breakfast for my family, just what we needed for a long weekend stay with kids.

J

JW

28 Sept 2023 - 2 Oct 2023

reviewed on orbitz

4 out of 5 stars

Room is comfortable, if a tad on the small side, but good drawer and wardrobe space. Bathroom is also small but well laid out and the shower is great. I was befuddled that the window shade was not blocking the light, only to realize on my last morning that there was a second shade that was the true light-blocker. I didn't avail myself of the breakfast, though it seemed to be quite popular. The neighborhood is very walkable with a myriad of dining and shopping options. It is also very convenient to the Red Line (CTA) and a short, easy walk across the river to the Loop. In preliminary information received from the hotel, I learned there is a $15 charge to store luggage due to "lack of space". Sorry, kids, that is a big black mark. All in all, I would stay here again (at the right price point). It was, overall, an enjoyable experience.