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Robert
10 Jul 2024 - 14 Jul 2024
reviewed on hcom
5 out of 5 stars
Hi! I know the eco friendliness program is in full swing, but having someone come in to empty the garbage and make the beds would be nice! I would suggest having this done daily for people to request or decline so that we can return to a cleaned room. It’s part of why we as a family go on vacation, so that I don’t have to clean all the time.
Other than that the place was very nice! Everyone was helpful and the building was clean and well maintained!
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Brenda
11 May 2024 - 12 May 2024
reviewed on hcom
4 out of 5 stars
The indoor rooftop pool was a hit with our family! This was such a great hotel right in the best location! We will stay here again!
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Todd
10 May 2024 - 12 May 2024
reviewed on orbitz
4 out of 5 stars
Finding a place to unload and load was quite stressful. I had reserved parking at a ramp that was about a 10 minute walk and the area to get there seemed pretty safe. The room was clean and nice but unfortunately, we had a serious family medical emergency that forced us to leave late that evening so we were not able to enjoy much of the hotel and area.
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Jack
7 Apr 2024 - 8 Apr 2024
reviewed on expedia
5 out of 5 stars
We loved the comfortable lounge in the lobby! We had a family gathering, and that was our go-to place to hang, before and after outings in the city. And the staff there was so friendly and accommodating!
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Lori
2 Mar 2024 - 3 Mar 2024
reviewed on expedia
4 out of 5 stars
Great stay for our family. Clean, quiet and approximately 1 mile walk to United Center for Blackhawks game. Hotel parking deck was already full upon 3pm check in, but we found street parking around the corner. Would definitely stay again.
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Cole
12 Jan 2024 - 13 Jan 2024
reviewed on expedia
5 out of 5 stars
Only negative was parking on site was not available. Had to walk a few blocks to and from nearest parking garage.
Close to the united center. Room was perfect for our family of 5. Excellent breakfast, pool, and gym. Greatly enjoyed our stay!
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Zachary
14 Jan 2024 - 15 Jan 2024
reviewed on hcom
4 out of 5 stars
Overall was great, but our room was not very clean -our crawling baby found a pill on the floor (thankfully did not consume it). Bed sheets and comforter were weird - made a paper sound while being moved around - and overall uncomfortable.
And also, Id say, pool was over-loaded chemically.
However, rooms were nice and spacious, gym was nice and breakfast options were good.
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Carla
19 Dec 2023 - 26 Dec 2023
reviewed on hcom
5 out of 5 stars
Great location for our Christmas visit with kids who live in neighborhood. Room was very nice- great bed and pillows.
The breakfast buffet was excellent.
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Dorcas
2 Dec 2023 - 3 Dec 2023
reviewed on orbitz
2 out of 5 stars
I couldn't believe you didn't offer your guests parking on the property. I had to park a mile away from the hotel and walk back to the hotel with my toddler...
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Ellen T
1 Dec 2023 - 4 Dec 2023
reviewed on hcom
5 out of 5 stars
We stayed over the weekend for a family wedding. Our stay was wonderful. The staff at Hyatt House was so kind and helpful. Shout out to the bartender, Tony. He went above and beyond!