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Homewood Suites by Hilton Chicago Downtown West Loop

3 star hotel
9.2/10 Wonderful
(822 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center. Weekly housekeeping is available.

Nearby attractions

Homewood Suites by Hilton Chicago Downtown West Loop is located in Downtown Chicago, a neighborhood in Chicago, and is near a metro station. Navy Pier and Michigan Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field.

Popular amenities

Family friendly

Free cribs/infant beds
Full-sized refrigerator
Indoor pool
Kitchen
Laundry facilities
Microwave
Sofa bed
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Free grocery shopping service
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Indoor pool

Outdoor

Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Chicago Midway International Airport
14 km from this hotel
Chicago O'Hare International Airport
24 km from this hotel
map

Reviews that mention...

Family Reviews

for Homewood Suites by Hilton Chicago Downtown West Loop
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Homewood Suites by Hilton Chicago Downtown West Loop

Latest reviews (4)

M

Michael

19 Jan 2024 - 20 Jan 2024
reviewed on hcom

5 out of 5 stars

I have been here twice in the past 2 months, once for business and once for pleasure. This site is very comfortably located and close to the pink line. The rooms are adequately appointed and staff is pleasant. The breakfast in the morning is far more than contenental and works great if kids are involved, but a nice accomidation either way.
P

Peggy

22 Dec 2023 - 26 Dec 2023
reviewed on hcom

3 out of 5 stars

Same type of room as a previous stay and always liked the room as well as service and location. This time there was hair in the bathroom sink and shower as well as a large ball of hair on the floor by the trash can in the bathroom. Also multiple young children in room next door that at 7a-8a ran around in hallway laughing and playing. Pretty hard to sleep with that going on. Also at 11-12 at night you could hear the kids playing through the vents in our bathroom. Aside from that the staff were friendly and the guards were very nice and friendly.
A

Ahmed

4 Nov 2023 - 5 Nov 2023
reviewed on hcom

1 out of 5 stars

Security after 10 om asks for the Hotel cards upon entrance. Employee was very rude and told me to get my ass in the elevator when i asked whats the attiude for. Also staff at the breakfast are not friendly. Terrible experience. Front dest at the check in was okay but any misunderstandings might trigger an attitude. Barely smiling as i had to break the ice to feel welcomed with my family. Only one staff tried to.make it better and gave us a free ice cream!
A

Andrew

18 Nov 2022 - 20 Nov 2022
reviewed on travelocity

5 out of 5 stars

Everyone on staff was super! The gentleman who checked us in was great, efficient and friendly. Annette in the dining room was so personable! Felt like we were having breakfast with friends and family! She’s awesome!
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