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Renaissance London Heathrow Hotel

4 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(2193 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

The Renaissance London Heathrow Hotel is a convenient and family-friendly option for travellers. Families appreciate the hotel's helpful staff who go above and beyond to assist guests, including arranging connecting rooms. While some families mention the proximity to the airport as a major plus, others highlight the need to check on airport shuttle details as the service is not free. The hotel offers a restaurant onsite, and there are shops nearby for additional food and drink options.

Guest highlights

The warm and friendly staff who are always ready to help.
The convenience of the location, especially for those travelling to/from Heathrow.
The option of connecting rooms for families.

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.

Nearby attractions

Near a metro station, Renaissance London Heathrow Hotel is in Heathrow Villages, a neighborhood in Hounslow with good airport proximity. London Motor Museum and Frogmore House are cultural highlights, and some of the area's attractions include Royal Botanic Gardens, Kew and Hampton Court. Thorpe Park and LEGOLAND® Windsor are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
English breakfast available for a fee daily 6 am–11:00 am: gbp 16.00 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Grab bar near toilet
Handrails in hallways
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Things to do

24-hour fitness center

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
London Heathrow Airport
1 km from this hotel
London City Airport
35 km from this hotel
London Gatwick Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for Renaissance London Heathrow Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

38%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Renaissance London Heathrow Hotel

Latest reviews (8)

D

Deborah

22 May 2024 - 23 May 2024
reviewed on expedia

5 out of 5 stars

Many thanks to Abdul at the desk who got our family 2 rooms together! It was quiet and great!
J

Jessica

30 Apr 2024 - 1 May 2024
reviewed on expedia

5 out of 5 stars

The hotel was convenient, clean and met the needs of our family who were travelling from heathrow. We stayed over night, ate at the restaurant and checked out in the morning. The staff were extremely friendly, helpful and made the whole experience an excellent one.
M

Melvin

28 Dec 2023 - 29 Dec 2023
reviewed on expedia

5 out of 5 stars

Special thanks go Lilly who checked us in and made neccessary arrangements for our baby. Definitely a place to stay next time I have to fly early.
M

Martin

27 Jun 2023 - 28 Jun 2023
reviewed on hcom

3 out of 5 stars

Not bad. Not amazing. Cute little room with the essentials. Bed was not very comfortable. Hotel is near many hostels so there are literally hundreds of kids walking around at all hours of the morning!
S

Shahima

2 May 2023 - 6 May 2023
reviewed on wotif

5 out of 5 stars

Very good place to stay with family for few day due to its location is convenient for travelling to Airport terminal and city center via buses, tube or train . Convenient shop available just few minutes walk to get food n drink if you are not taking breakfast at hotel.
L

Larry

29 Apr 2023 - 30 Apr 2023
reviewed on wotif

3 out of 5 stars

We only stayed overnight, but they don't offer a free shuttle to the airport. It will cost you £6 for an individual and £11 for a family to travel one way to an airport that you can actually see from the hotel. The bed was soft and the shower was so narrow it was hard to use. Thankfully we were only there for one night.
M

Matthew

14 Jul 2022 - 15 Jul 2022
reviewed on hcom

2 out of 5 stars

Found the Hotel no problem nice and close the the airport, dropped family at the front and drove round the back to park, walked back through the hotel and checkin all finished :) Adjacent interconnnecting rooms abosolutely ideal for family before holiday. Breakfast buffet style, cooked items had far too many out drying out and going cold, mine breakfast at best lukewarm, wifes cold! Never mind she would have some pastries, came back to the table with the pastries we refused to let her eat them as they were covered in ants. Told the staff who investigated, apparently the ants were only on the plates and cutlery not the pastries, they did act quickly and apologised, wife no appetite!!! Took it up when checking out, thats Hotels.Com's issue we were told, manager called offered refund on two breakfasts and apologies, no sign of any refund yet (3 weeks and counting!!!) Great view of the runway from dining area
N

Neil

19 Jun 2022 - 20 Jun 2022
reviewed on hcom

3 out of 5 stars

Been before, and being a plane fan, I went for a runway view. Might sound odd, but where the planes were landing from I was quite happy. What got me, was for to me entice my family to stay at an airport hotel, it needs to make sense for them. The shuttle bus service hourly was not good and overloaded. Meant a taxi drive both ways, and mr grumpy driver from airport, until he felt to be thankful after pressing his up button on the charges several times. Info from transportation rep at hotel was oddly less than needed. Info we got was buses often but then found out to different terminals. We wanted T5. Don’t say please about the flight cancellations. Will I be back? Only if I can persuade the family, as I love the runway view.
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