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Naomi
24 Aug 2024 - 25 Aug 2024
reviewed on hcom
3 out of 5 stars
We booked two family rooms but we were in completely seperate buildings not near one another. If you know you have a family booking two rooms at least try and put them on the same floor?!
No kids food choices on the menu for food.
Very noisy but to be expected as so near the airport
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STACEY
6 Jul 2024 - 9 Jul 2024
reviewed on expedia
5 out of 5 stars
I love the hotel it is very nice they have food there restaurant it was close to other restaurants like McDonalds and KFC. Very nice for families
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David
14 Jun 2024 - 15 Jun 2024
reviewed on hcom
3 out of 5 stars
It's a really convenient place to stay if you're traveling out of Heathrow. Beware: There are 3 Ibis Hotels in the area, get the address right because I did not, that's my fault....
This is a bare essentials hotel, its cheap but its clean its a high turn over property so dont expect any bells and whistles. We had 2 rooms, one was nice the other way too small for a family. The beds are not comfortable but I was expecting them to be, the pillows are not comfortable. Water pressure is just OK in the shower. Rooms were clean. There is a petrol (gas) station right next door so you walk there in 30 seconds and grab water, drinks and snacks, thats super handy. There is nothing to do in the area but this hotel is not a destination property.
If youre looking for cheap and near, this hotel ticks those boxes. I would check out other hotels in the area before I return there but it was handy and as we were returning to the US so easy day of travel.
They do not offer a shuttle service to the airport so taxi/uber. BEWARE: There is an additional 5 pound "drop off" charge at Heathrow now. There was an enterprising bloke outside the hotel with a limo van, we were 5 people so it was super easy. I asked him how much before accepting the service, he said 20 pounds but neglected to tell me about the 5 pound drop off charge. I told him he should have made sure I understood this was an extra charge when I asked him the price. An Uber XL would have been about 14 pounds + Drop off charge.
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Naomi
24 Apr 2024 - 25 Apr 2024
reviewed on expedia
4 out of 5 stars
The hotel was ideal for a quick pre-flight family stopover. Convenient for the airport and quiet. Only downside was the sofa bed for the kids was very creaky but otherwise the room was spacious and adequately equipped for our needs.
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Darren
16 Jan 2024 - 17 Jan 2024
reviewed on hcom
2 out of 5 stars
I’m stayed here a total of 3 nights in separate occasions when coming in and out of Heathrow on a recent trip home to the UK.
The service on each occasion was unfriendly, unwelcoming and at times downright rude. We always felt as if we were disturbing the staff. Rather than wait 2 minutes for my to get be my 2 kids and 4 suitcases into my room the housekeeping staff got visibly upset and indicated that we love the cases back again towards the loft so she could go past. Another housekeeping staff member insisted on pushing past us with a wagon into the lift, bumping 5 year old daughter out of the way and leaving us to wait for lift to come back. Only one lift working - there was 6 week space between visits and the same lift was still ‘undergoing repairs.’
The carpets had nasty looking stains on them and hygiene and overall cleanliness was substandard. No amenities whatsoever in the bathrooms - just 2 paper cups. Not even enough towels for us all (we booked 2 adults 2 kids).
Breakfast was okay - eggs and bacon are all coldl
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Celestine
9 Sept 2023 - 10 Sept 2023
reviewed on orbitz
5 out of 5 stars
Great location, quiet, everything you need close by. Viewing spot to watch planes close by, awesome for families who want to watch planes arrive and depart to entertain the kids.
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Amy
20 Aug 2023 - 22 Aug 2023
reviewed on orbitz
3 out of 5 stars
AC was bad in our room, difficult to sleep in the hot summer, but they provided stand fans so that made it a bit better. Floor was very creaky, not sure why. Shower floor was so slick all of us nearly slipped. Decor was weird, ok for kids but not for adults - who wants a giraffe in their bathroom? Staff were all wonderful, friendly n efficient, n lots of good restaurants in walking distance.
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Kari
24 Aug 2023 - 25 Aug 2023
reviewed on orbitz
5 out of 5 stars
Cute little hotel, very convenient to Heathrow. Stayed here twice with family and would recommend it to others.
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Robin
21 Aug 2023 - 22 Aug 2023
reviewed on orbitz
1 out of 5 stars
Men smoking weed outside, unsafe feeling. Beds very uncomfortable, it’s a challenge getting to rooms lots of doors and sharp Narrow turns would be a challenge for ones with lots of luggage, children or Elderly
Tiny rooms that look into a ugly roof unit
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Tetyana
20 Aug 2023 - 21 Aug 2023
reviewed on orbitz
5 out of 5 stars
Great value for the price. Clean and new. Breakfast is not the fanciest but kids lived pancake machine and Nutella dispenser. There is no shuttle to airport, but Uber is $10