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Best Western Plus Merritt Hotel

2 1/2 star hotel
9.4/10 Exceptional
(1001 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

The Best Western Plus Merritt Hotel receives positive feedback for its comfortable rooms, friendly staff, and family-friendly atmosphere. Families appreciate the convenient amenities such as a swimming pool and hot tub, which are frequently highlighted in reviews. While some guests have mentioned minor issues with room readiness and noise, the overall consensus points towards a positive experience, particularly the exceptional customer service and cleanliness.

Guest highlights

The swimming pool and hot tub were a hit with children.
The exceptionally friendly and helpful staff who went above and beyond to accommodate guests
The spacious and clean rooms, perfect for families of four.

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.

Nearby attractions

Best Western Plus Merritt Hotel is located in Merritt. While the natural beauty of Nicola Lake and Monck Provincial Park can be enjoyed by anyone, those looking for an activity can check out Merritt Golf and Country Club. <br>Be sure not to miss outdoor adventures like hiking/biking trails, hunting, and horse riding.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: wifi (cad 0 per stay), free wired internet
Available in some public areas: free wifi and wired internet
In-room wifi speed: 500+ mbps (good for 6+ people or 10+ devices)

Food and drink

1 restaurant
Free full breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator

Things to do

24-hour fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Plus Merritt Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

0%

2 star reviews

7%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Merritt Hotel

Showing 1 - 10 of 14 reviews

Latest reviews (14)

S

Scott

9 Jul 2024 - 10 Jul 2024
reviewed on expedia

5 out of 5 stars

Excellent location, parking options, friendly and helpful staff. The room was clean and comfortable with a well stocked kitchenette. Our grandson loved the pool and hottub. The exercise room was clean and operational. Would highly recommend this hotel to all our friends and family.
M

Mark

6 Jul 2024 - 7 Jul 2024
reviewed on hcom

5 out of 5 stars

Great place to stop on our way back from a family visit in Alberta!
L

Lindsey

2 Jun 2024 - 3 Jun 2024
reviewed on hcom

4 out of 5 stars

The staff were great! Had to book a hotel late at night as we broke down on hwy. staff were kind and allowed me a late checkout with my 3 kids as my husband dealt with our vehicle.
G

Greg

3 Apr 2024 - 6 Apr 2024
reviewed on expedia

5 out of 5 stars

I stay here one or two time’s a year while visiting family, a nice well run place
K

Kyle

27 Oct 2023 - 29 Oct 2023
reviewed on hcom

1 out of 5 stars

Cost $900+ for 2 slepless nights in both rooms as separate teams of kids ran the halls screaming & slamming doors both nights. And 2nd night drunk adults had altercation, yelling & scaring us half to death. The a man & woman were out in same hallway angrily shouting & scaring me. Also the closet was full of garbage in my daughter's room & the bathroom unclean with dirt & hair in tub. This was once my favorite hotel. Daughter wanted to go to more reasonably priced hotel but I persuaded her to this one. Now I regret it and feel badly. Sespite my request for a more fair adjustment the management would only credit me $50. Needless to say, I won't be returning nor recommending.
C

Carol

5 Oct 2023 - 6 Oct 2023
reviewed on expedia

5 out of 5 stars

We had a fantastic stay and experienced an amazing high level of customer service. A family members sudden passing left us without a place to gather for coffee after the service. This hotel went above and beyond to accommodate a small group of us. Your hospitality surpassed any expectation we may have had. Our stay was very very comfortable. We would highly recommend this place while visiting Merritt.
B

Brenda

15 Sept 2023 - 17 Sept 2023
reviewed on expedia

5 out of 5 stars

It was very quiet and clean. The staff is friendly and professional. I would definitely recommend this place to my friends & family.
K

Kyle

23 Aug 2023 - 24 Aug 2023
reviewed on expedia

2 out of 5 stars

It was a 4:00 pm check in, the room wasn’t ready at 4:00 and we had to sit around until almost 5:00 before we could get a room. The staff was friendly and apologized. They did put the tv on for the kids and gave us a free appetizer coupon for the restaurant next door. Other than the 1 hour delay after a 7 hour drive, the hotel has been terrific.
B

Bruce

6 Jul 2023 - 7 Jul 2023
reviewed on expedia

5 out of 5 stars

We only spent one night at the hotel but enjoyed it completely, the swimming pool was a hit for our grandchild. The staff were excellent and the breakfast that was included was great. No complaints, just know that if we are ever back in the area we will stay there again.
A

Amarpreet

20 May 2023 - 21 May 2023
reviewed on expedia

5 out of 5 stars

Super nice. Family of four; thoroughly enjoyed the pool and hot tub. Receptionists were very nice and helped us check in early with our little kids. Rooms are very clean and comfortable. Lots of nice perks such as complimentary coffee/hot chocolate.
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