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Teresa
18 Jul 2024 - 19 Jul 2024
reviewed on hcom
5 out of 5 stars
We were travelling with family and arrived very (6 hours) late due to an accident on the roads. Front desk clerk was welcoming and got us checked in quickly. Room was spotless and the comfy king bed felt like heaven after a long and exhausting day. Breakfast was great. This is our second time staying here and we'll be back. Highly recommend!
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Dana
18 May 2024 - 20 May 2024
reviewed on expedia
3 out of 5 stars
We stayed at this hotel during the Slurpee Cup tournament. The location was good, it was very convenient to get to the different fields.
However, for CA$255 a night, I really expected more. There was no liquid body wash, just Dove bar soap, and on our 2nd night when I asked for another one (we were 4 people using the same tiny soap....!) the hotel ran out of it and I was given the basic hand bar soap they put near the sink.... I know it might sound patty, but for what I was paying, it was annoying.
Another thing I didn't like, the coffee in our room was all decaf. I called the reception asking for regular coffee and they said I'm welcome to come downstairs and grab some. I was too exhausted so I didn't bother.
Other than that, the breakfast is very basic, there wasn't even butter or sliced cheese. But it was OK.
The pool was fine, my kids enjoyed it. However, we couldn't get the hot tub to work, seems like the clock that turns it on was broken.
With that said, the staff was very welcoming and nice!
Again, there wasn't anything terribly wrong with the hotel, it is just overpriced for what you actually get.
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Afroz
30 Mar 2024 - 31 Mar 2024
reviewed on expedia
5 out of 5 stars
The hotel was clean, staff were very friendly and helpful. We asked for a baby bed at check in and within 10 min they provided us a baby bed. The breakfast was delicious with variety of options from eggs, yogurt, cereals, fresh make your own waffles option. Lovely experience:)
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Jason
1 Jan 2024 - 2 Jan 2024
reviewed on expedia
5 out of 5 stars
Excellent gym and pool. A win for families
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Lori J
31 Dec 2023 - 1 Jan 2024
reviewed on expedia
4 out of 5 stars
Everything was good. We had a noisy family next door to us but, to be fair, it was New Years Eve. Service from staff was great!
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Corey
17 Nov 2023 - 18 Nov 2023
reviewed on expedia
4 out of 5 stars
Newer building. Simple, but clean. Pool and hot tub are adequate. My kids would have liked a slide. Breakfast was average.
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Stephanie
23 Oct 2023 - 24 Oct 2023
reviewed on orbitz
5 out of 5 stars
Very clean comfortable room for our family of 5.
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Miranda
Invalid Date - Invalid Date
reviewed on orbitz
5 out of 5 stars
Best hotel I've ever stayed at in Kamloops! Just lovely: very nice! Newly built hotel. Good price. Staff were kind and professional, the hotel seems safe (family friendly), and has a wonderful city view. It also has free underground parking. Booking through Expedia was a breeze! Our room was very clean and comfortable! Housekeeping staff do a wonderful job. We brought our own pillows from home after reading previous reviews. Bed is comfy. The bathroom walk in shower was a treat. The pool and hot tub were nice and the continental breakfast was excellent - hot eggs waffles and sausages with hashbrowns offered too! I hope to stay here again in the future. Only downside was the hottub was out of service on our second night stay.
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Chelsey
16 Mar 2023 - 17 Mar 2023
reviewed on orbitz
5 out of 5 stars
Clean, quiet, great breakfast options, Pool was nice for the kids.
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Jeff
31 Dec 2022 - 2 Jan 2023
reviewed on hcom
5 out of 5 stars
Great family hotel with nice updated rooms and a clean pool and hot tub.