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Comfort Suites Lake Geneva East

2 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1007 verified Hotels.com guest reviews)
See verified family reviews (19)

generated by AI based on family reviews

Overview

Comfort Suites Lake Geneva East is a great option for families. Families consistently praise the pool area, which includes a main pool and a separate children’s pool, perfect for keeping kids entertained. The included breakfast is also a plus, though replenishment of items later in the morning can be inconsistent. The hotel's location, a short distance from downtown Lake Geneva, makes it convenient for exploring the area. Guests also highlight the friendly and helpful staff.

Guest highlights

The pool area, especially the separate children's pool
The included breakfast (although replenishment of items later in the morning can be inconsistent)
The friendly and helpful staff

About the hotel

This smoke-free hotel features an indoor pool, a snack bar/deli, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a children's pool, and concierge services. Housekeeping is available once per stay.

Nearby attractions

Located in Lake Geneva, Comfort Suites Lake Geneva East is in the city center and near the beach. Lake Geneva Cruise Line and Studio Winery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Dan Patch Stables and Paradise Golf Park. Traveling with kids? Consider Lake Geneva Balloon Company and Yerkes Observatory.

Popular amenities

Family friendly

Children's pool
Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available weekdays 6:00 am–9:30 am

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (once per stay)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Raised toilet seat
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Children's pool
Indoor pool
Spa tub

Outdoor

Picnic area

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Renovated entire property - may 2016
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
General Mitchell International Airport
58 km from this hotel
Chicago O'Hare International Airport
80 km from this hotel
Dane County Regional Airport
97 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites Lake Geneva East
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

19 reviews

Review data

5 star reviews

63%

4 star reviews

11%

3 star reviews

11%

2 star reviews

5%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Lake Geneva East

Showing 1 - 10 of 19 reviews

Latest reviews (19)

D

Deborah

28 Mar 2024 - 31 Mar 2024
reviewed on orbitz

5 out of 5 stars

Everything was perfect. Wish we could use the pool but it was spring break and was full of kids so that was only down side.
M

Mary

26 Jan 2024 - 27 Jan 2024
reviewed on hcom

5 out of 5 stars

The pool area was perfect for the kids. Nice breakfast and we were glad it was available early in the morning. Nice fireplace and lounging area. Would recommend for a family stay!
G

GENARO

20 Jan 2024 - 21 Jan 2024
reviewed on hcom

5 out of 5 stars

very good place to stay at the pool area is kid friendly which made our stay excellent.. and the staff is very friendly.
B

Brianna

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

We stayed here from December 31- January 1st 2024. It was the worse experience my family has ever had. The room was so dirty. There was a huge period blood and urine stain on the pull out couch. There was no one working at the front desk once we checked in. There was a promised hot Continental breakfast which was one reason we booked it so we could wake up on the new year to hot breakfast. There was no one at the front desk so we could tell them about the disgusting stains on the pull out our 11 year old child was supposed to sleep on. He had to sleep onto the couch portion.
A

Alisa

4 Jan 2024 - 5 Jan 2024
reviewed on orbitz

5 out of 5 stars

This is a nice hotel. It's just a few minutes from downtown Lake Geneva. Debbie at the desk was great. I had to bother her several times overnight and she was wonderful. She also had a long shift and still showed up the next morning with a smile. The lobby is beautiful. We loved the fireplace. The pool area is nice. The main pool is on the small side but the temp is good. The small kids pool is also a nice temp and would be perfect for toddlers. Only downside was breakfast-they don't replenish after about 9. They were out of a lot of items at that time.
J

Jacqueline

11 Nov 2023 - 12 Nov 2023
reviewed on travelocity

5 out of 5 stars

We had a great stay, kids loved the pool. Will go again.
D

Deborah

3 Aug 2023 - 6 Aug 2023
reviewed on travelocity

5 out of 5 stars

Everything was great. My family loved that breakfast was included, and it was good. Waffles every morning 😊 Everything was clean and the staff was great.
J

Janet

20 Jun 2023 - 21 Jun 2023
reviewed on hcom

5 out of 5 stars

Quiet, nice pool and hot tub. There also was a children’s pool all indoors About a mile from town so easy access
B

Brendav

13 May 2023 - 14 May 2023
reviewed on hcom

5 out of 5 stars

Amazing checking in, very helpful and breakfast was delicious. Normally don’t like hotel food, this was yummy. My family loved the food and service. Very friendly, we will definitely book here again ❤️😊❤️
J

Jessica

30 Mar 2023 - 31 Mar 2023
reviewed on travelocity

2 out of 5 stars

I was lied to. I called 2 days before arriving to verify that the hot tub was working. I was told yes. When we arrived at the hotel, checked the hot tub, and it was luke warm. So disappointing. Heard from others staying that it has been out for a week and it was even colder at the beginning of the week. Honesty from the front desk would have been nice since the only reason we booked this hotel was for the kids to enjoy the pool and hot tub for a night. If you need a pool towel, be sure you ask for one at least an hour in advance. That's how long it took for us to get ours. Will not be returning.
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