My Place Hotel - Spokane, WA

A great big room for families with a nice kitchen. Thank you

Positives: The property grounds, building, & my room were very clean. The room was nicely furnished, including a full size fridge, microwave, & stove top burners. Negatives: The lighting in the bathroom was very dim & inadequate. The light over the sink went completely out the day before I checked out, but no one came by to fix it. The front desk was going to charge me for replacement packs of coffee, but I refused to comply. They also charge for the breakfast sandwich selections, which is not a normal practice with most reputable hotel properties. I was denied access to my room on the 3rd day, with the front desk stating I hadn't paid for the room for that 3rd day. I did pay for the 3rd day the PREVIOUS NIGHT at the front desk! When they realized their front desk employee had incorrectly processed the payment, they redid the transaction to reflect properly. The night time noise level at this property was horrible 2 out of 3 nights I was there, stemming from a guest's howling/whining dog left unattended in the room & unruly, unsupervised children running wild up & down the hallways on the upstairs floor. This went on into the early morning hours. CONCLUSION: I will probably not ever stay at this property again.

Hotel was clean , stayed with my 2 children and we all had such a good nights rest . Hotel was quite beds were comfy.

This property is fairly new. The noise from surrounding rooms was terrible. Late in night and early morning people yelling, children using beds as trampolines and bouncing balls, running and yelling up and down the halls. No one from staff stopped the noise. Will not stay there again