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Level Seattle Downtown - South Lake Union

8.8/10 Excellent
(643 verified Hotels.com guest reviews)
See verified family reviews (37)

About the hotel

2 outdoor pools, an indoor pool, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and self parking. Weekly housekeeping is available.

Nearby attractions

Level Seattle Downtown - South Lake Union is located in South Lake Union, a neighborhood in Seattle, and is in the entertainment district and near a metro station. Travelers who have shopping on the agenda can visit Pike Place Market and Seattle Waterfront, while those looking for another kind of activity may want to check out Seattle Cruise Ship Terminal 91. Looking to enjoy an event or a game? See what's going on at Lumen Field or T-Mobile Park. Take an opportunity to explore the area for water adventures such as swimming and other activities like outlet shopping.

Popular amenities

Family friendly

2 outdoor pools
Arcade/game room
Children's games
Full-sized refrigerator
Indoor pool
Kitchen
Microwave
Playground
Pool gate
Sofa bed
Washer/dryer

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 250+ mbps (good for 3–5 people or up to 10 devices)

Guest services

24-hour front desk
Housekeeping (weekly)
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Pool hoist on site
Portable hoist available
Portable shower seat
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

2 outdoor pools
24-hour fitness center
Arcade/game room
Basketball
Bike storage
Billiards/pool table
Evening entertainment
Indoor pool
Karaoke
Playground
Sauna

Outdoor

Bbq grill(s)
Outdoor furniture
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas

Conveniences

Elevator

More

Books
Games
Smoke-free property

Nearest Airports

Airplane
Seattle-Tacoma International Airport
19 km from this hotel
Snohomish County Airport (Paine Field)
32 km from this hotel
map

Reviews that mention...

Family Reviews

for Level Seattle Downtown - South Lake Union
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

37 reviews

Review data

5 star reviews

62%

4 star reviews

14%

3 star reviews

16%

2 star reviews

3%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Level Seattle Downtown - South Lake Union

Showing 1 - 10 of 37 reviews

Latest reviews (37)

A

Annjeanette

4 Jul 2024 - 5 Jul 2024
reviewed on hcom

5 out of 5 stars

Perfect for our needs with 8 yr old child. Whole Foods is 4 minute walk away, plus amenities that were offered were outstanding
G

Gregory

22 Jun 2024 - 24 Jun 2024
reviewed on hcom

5 out of 5 stars

We had an amazing experience. The accommodations were very nice and our family of five was very comfortable. We were on the 12th floor and had an amazing view of the Seattle skyline. We will definitely plan to stay again in the future.
M

Michael

3 Apr 2024 - 7 Apr 2024
reviewed on hcom

5 out of 5 stars

This place is amazing and actually a great value for a family of 6 traveling to Seattle for 4 nights. Centrally located to sights and tourist attractions. Very modern and clean plus tons of amenities, I mean drum set, 3 pools, basketball court, etc…
M

MAKIKO

28 Mar 2024 - 1 Apr 2024
reviewed on expedia

5 out of 5 stars

Great amenities and kids friendly.
M

Michele

30 Mar 2024 - 1 Apr 2024
reviewed on expedia

1 out of 5 stars

We have stayed in level a few times. It has large rooms and is central. I'm sorry to say that this has been the most disappointing stay. The check in is now 4pm which is ridiculous for a high end establishment, 2pm is good, 3pm normal, 4pm is TTP. Then when we tried to check in at 4pm to be told we'd have to wait another 30mins was not acceptable. If a family is paying almost $750 I'd hope that we could have enough towels for 4 and for us to have our room turned down on the second day, nope! I'm not sure what has happened since our last stay, house keeping us sub par and the high level feel just isn't there anymore. It's a shame.
E

Elizabeth

23 Mar 2024 - 27 Mar 2024
reviewed on hcom

5 out of 5 stars

This hotel is spectacular!!! I honestly can’t think of a better place to stay in Seattle. The location is prime, and the extensive list of amenities kept our kids entertained for days on end. I honestly think the kids would have been just as happy to stay at the hotel the whole time, bouncing between the pools, the basketball court, the games room and the music room. The kids also loved that the front staff had a little treasure box with toys they could choose from on a regular basis. We are already planning our next trip back!
Y

Yvonne

24 Feb 2024 - 25 Feb 2024
reviewed on expedia

3 out of 5 stars

The amenities were good as there was lots of things to keep kids busy. However, it was understaffed during check-in. With only two people working, check-in took a long time and the person at the desk wasn’t very friendly. The indoor pool was not very clean, with dirt on the floor and even a chewed up piece of gum. The unit we had I thought was pretty clean but I saw a stain on the duvet as we were leaving.
A

Angelica

31 Dec 2023 - 1 Jan 2024
reviewed on expedia

5 out of 5 stars

My family and I loved the Level hotel. The staff was very attentive. Excellent location!
C

Carolyn

26 Dec 2023 - 29 Dec 2023
reviewed on expedia

5 out of 5 stars

Pros: Many amenities, lots of space & modern. Felt very safe/secure, parking onsite. Big Screen Televisions in all bedrooms and shared space. Views of Space Needle from some parts of property. Nespresso machines provided with pods. Pool/Hot tubs (and other amenities) have extended hours. Cons: Elevators new technology is definitely a safety feature, but complicates and slows the process. Not a biggie, but tedious. No restaurant/bar or store on site. Having a kitchen is very convenient, but might want to add coffee makers, as there is no coffee available on site. (Nespresso makes very small servings) Parking and resort fees added per day of stay. Overall: Excellent accommodations. Great for families. Spacious and allow pets. There is even pet washing facilities, not to mention a music room, basketball court, peloton room, large gym, indoor & outdoor pools, rock climbing wall, karaoke room, game room, kids play room areas and BBQ facilities.
S

Sarah

10 Nov 2023 - 12 Nov 2023
reviewed on hcom

5 out of 5 stars

We will stay again! My husband loved the gym, the pool and other amenities looked amazing (we did not take advantage of most, except the gym), and the whole family loved the space and the view! Great for a family of four or more! It is hip, cool, and convenient to all downtown activities and attractions.
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