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Hilton Garden Inn Seattle Downtown

3 star hotel
Connecting rooms
8.6/10 Excellent
(1013 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Seattle Downtown offers a convenient city centre location with easy access to parking. Families appreciate the hotel's inviting pool and hot tub, perfect for children, although some find it smaller than expected. While the on-site restaurant is popular, service can be inconsistent due to understaffing. Guest feedback highlights the comfortable rooms and generally positive staff interactions, although some negative experiences at check-in have been reported.

Guest highlights

The pool and hot tub were a hit with the kids, providing hours of fun.
The comfortable beds and nicely appointed rooms ensured a restful stay.
The generally positive attitude and helpfulness of the staff made a difference.

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.

Nearby attractions

Located in Seattle, Hilton Garden Inn Seattle Downtown is in the city center. Travelers who have shopping on the agenda can visit Pike Place Market and Seattle Waterfront, while those looking for another kind of activity may want to check out Seattle Cruise Ship Terminal 91. Looking to enjoy an event or a game? See what's going on at Lumen Field or T-Mobile Park.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee 6:30 am–10:00 am on weekdays and 7:00 am–10:00 am on weekends: usd 9-22 for adults and usd 9-22 for children

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Indoor pool

Conveniences

Atm/banking services
Banquet hall
Elevator
Grocery/convenience store

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Seattle-Tacoma International Airport
19 km from this hotel
Snohomish County Airport (Paine Field)
33 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Seattle Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

13 reviews

Review data

5 star reviews

38%

4 star reviews

23%

3 star reviews

23%

2 star reviews

15%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Seattle Downtown

Showing 1 - 10 of 13 reviews

Latest reviews (13)

M

Maria

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

This was a great option for our little two day getaway for my husbands birthday weekend and the kids enjoyed it aswell, the pool is a bit shallow but doable for sure . Thank you to the Hilton staff !(: you were all so sweet
B

Brett

2 Jun 2024 - 3 Jun 2024
reviewed on hcom

4 out of 5 stars

The overall stay was great. The room was great and the kids got the pool to themselves which they loved. The only problem we had was with the restaurant. They are way understaffed so it wasn’t the severs fault but we got barely any service and I didn’t even receive my children’s drink until we got our food and I didn’t even get my drink until we were already done eating. I never complain but I did talk to the front desk lady that was working that night and she was great.
L

Loruhama

6 Apr 2024 - 7 Apr 2024
reviewed on expedia

5 out of 5 stars

It was right in downtown parking is not free but it was very convenient to have the parking garage. The hotel is very nice and beautiful, breakfast was good the room was nice and clean, pool and hot tub were great too a little smaller than expected but kids really had a blast, we enjoyed our stay will definitely be coming back and staying here again.
T

Taylor

1 Apr 2024 - 3 Apr 2024
reviewed on expedia

5 out of 5 stars

Our family had the best time in Seattle! The staff at the Hilton were fantastic. Our kids enjoyed the pool and the restaurant downstairs. 10/10 stay!
L

Lynn

25 Mar 2024 - 28 Mar 2024
reviewed on hcom

3 out of 5 stars

Spring break vacation with the grands. Very expensive splurge for us. Picture of the pool so deceiving. very tiny, 3 feet deep. kids disappointed. $1,000 for 3 nights and upon leaving found out it was $190 to park our car in their garage. no mention of that at all.
E

ELVIS

9 Mar 2024 - 10 Mar 2024
reviewed on orbitz

3 out of 5 stars

Mostly not happy with this hotel and won’t be staying here any longer due to from desk costumer service at the time we arrived, the receptionist this young Asian lady needs to be given a little more costumer service classes as I run 4 different business and to me my most important part is the first welcoming to my clients regardless of how they look or what are they wearing or what race they are apparently this isn’t the case for her, I was on my work clothes and haven’t felt so uncomfortable in a long time but thanks to her she did the job, I saw how she helped other well dress guests compare to how she help me and my kids, unfortunately this review I doubt it gets anywhere but at least somehow I feel a relieve by letting someone know, on top of that she wanted to double charge me when I had already paid through orbits got me waiting there until her coworker finally told her that YES it was already paid, when we finally got the okay for the room she gets mad because I didn’t want to pay $67 to park on their garage when right next to them there is a huge parking garage where I paid $7 for the whole day and night. Anyways looking forward to not saying here in my future trips to downtown Seattle.
M

Mei Lei

7 Apr 2023 - 9 Apr 2023
reviewed on orbitz

5 out of 5 stars

Everything went smoothly and the pool was fun for the kids!
R

Rebecca

25 Mar 2023 - 26 Mar 2023
reviewed on orbitz

3 out of 5 stars

I booked two rooms for my family. When arriving the employee that checked us in was not friendly and not welcoming at all. FYI Parking overnight was almost $60.00 for one car. I asked prior to my arrival for a baby crib or pack and play, I had to request it again and received a broken one where the leg it stands on was broken and not attached and received with zero extra blankets or sheets and no extra in the room. When calling down for more I waited an hour after requesting and not receiving them and went to lobby to request again and was handed a blanket from the unfriendly checkin employee.
R

Robyn

7 Sept 2022 - 8 Sept 2022
reviewed on orbitz

4 out of 5 stars

The room was very nice and the beds extremely comfortable. Bathroom was good. Shower wasn't very strong. The Swimming Pool was a bit of a joke - really only usable for kids. Depth 3' to 3' 5". Bottom of pool was rough, easy to scrape your feet on the bottom if you tried to swim! Hot tub was nice. Does not mention that it has a hot tub anywhere, but it does. Fan was noisy intermittently. We ended up turning it off and that worked fine. Hotel was okay, staff was great, but I probably wouldn't stay there again, mainly because there was nothing special about the place and the pool was a joke. If you don't care about those things, it is a good hotel. Again, the bed was very comfortable!
Y

Yvonne

27 Mar 2022 - 29 Mar 2022
reviewed on hcom

4 out of 5 stars

My family had planned to go visit Seattle for Spring break and made reservations originally at another Hotel but when we arrived it was nothing like what I saw on the website. I was so disgusted and refused to stay there so after calling around an d reserved a room. Room was clean it I was disappointed that there is no vent/fan in the bathroom. When you go to the restroom you need a fan. I was hoping to get to try the restaurant downstairs but each time we went they were closed or didn’t want to serve my family even if it was 30 minutes to close. It was about an average stay and definitely better than the Nexus Hotel.
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