Hyatt Regency Seattle

Extremely friendly and accommodating staff. Excellent Concierge staff who set up reliable transportation. Executive suite slept out family of 5 very comfortably. Huge room. 2 full bathrooms with showers. Would definitely return if back in Seattle.

This is a very nice, clean, and modern day hotel, however the homeless population crisis has seemed to worsen since my last visit. There was folks on the side walk preparing their drugs. It has to be something that can be done to address this crisis and to make it somewhat safe for families with children to travel and view this beautiful city.

Excellent experience my family and i enjoyed our stay

We had a great stay. Our family enjoyed our suite very much. The views from the room were awesome.

The hotel itself is wonderful and where my family and friends usually stay during our time in Seattle. However the last few times I’ve stayed here, the staff and entire process of getting your room has been the worst experience. The front desk staff has the worst customer service and inadequate in keeping customers happy and taken care of. There were several people staying at the hotel requesting management due to the terrible stay.

The sense of space, structure, safety, and meal service provided by the owner are diverse. Add in the Puget Sound view and it becomes even clearer. Due to circumstances, I canceled my reservation and rebooked. So I decided to call the hotel directly to confirm my reservation, but the front desk's response was unfriendly. I had another question soon, So I called again and someone else answered the phone and was professional. A card was also used when checking out, and the tone and attitude in handling the situation was somewhat heavy due to a malfunction of the card reader. In the past, when my one of family member would come to pick me up at the front desk and ask for his name, at the front desk would ask, “Is your husband?” “Ask first.” If you are a guest, you must share it with Hyatt. Because this was the second time he came to pick me up tell them his name to get card, his name is on Hayatt. In conclusion, it is not a serious things, but it does not give quite good image. The hotel is little informal and some of personal with individual guest.

Pet-friendly. Our little family enjoyed our overnight stay. The room was modern, clean and comfortable.

I am from Seattle and this hotel is amazing. I went back to visit family for the holidays and it’s so nice. I couldn’t believe there was a Daniel’s Broiler on the 2nd fl. Also I stayed on the 35th flr. Views are amazing 10/10 will be back!

This hotel was clean and the room was immaculate. My family enjoyed the stay immensely. We travel a lot and are always in search of hotels that are clean that use hypoallergenic bedding. This hotel didn’t disappoint.

We spend many times at the hotel, this time I was recommend Hyatt Regency to a friend and we both travelled with kids. I didn’t know that there’s not a pool inside the hotel, but on the first night we had stayed, the kiosk staff told us that we could go to Olive8 to access the pool. So both kids got changed, but once we got to Olive8, we’ve been denied to get in cause we “need to book at least 1 day ahead at Hyatt’s concierge”, and by that time, the concierge already off. So, we went down to the concierge to book an appointment, but he said it’s not a part of his job??? We’re rush to our travel plans, so we left right after. On the night we back, we went to the hotel front desk again, ask about the pool issue, upon at time, the staff said that the manager was busy and will give us a callback. She asked how many people will need to be accessed and told us through the call that we could be able to get the key at front desk tomorrow morning. We thought that finally! the kids could go to swim before they left. However, on the third day morning, when we went down to get the key, the front desk staff said that there’s no key, they don’t know what key we’re talking about…and if we wanna access, it will $40 per person…. So, been 3 days, nobody ever mentioned the fee to us, and we been kicked back and forth!!!with kids that they need to take down their swimming suits every time they got changed, very disappointing!