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Hilton Garden Inn Virginia Beach Town Center

3 star hotel
Kids stay free
Connecting rooms
8/10 Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Hilton Garden Inn Virginia Beach Town Center receives mixed reviews. While some families highlight the welcoming staff and comfortable beds, others point out issues with cleanliness and maintenance, including dirty rooms, mold, and unpleasant smells. The hotel's location is praised for its proximity to amenities and attractions. Families considering this hotel should carefully review recent comments to manage their expectations.

Guest highlights

Welcoming staff
Amazingly comfortable beds

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite.

Nearby attractions

Located near the beach, Hilton Garden Inn Virginia Beach Town Center is in Northwest, a walkable area in Virginia Beach with good shopping. Sandler Center for the Performing Arts and Francis Land House are cultural highlights, and some of the area's activities can be experienced at Virginia Beach National Golf Club and Virginia Beach Fishing Pier. Looking to enjoy an event or a game while in town? See what's happening at Virginia Beach Sportsplex or Harbor Park. Spend some time exploring the area's activities, including whale-watching.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 7:00 am–11:00 am: usd 14.95 per person
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Phone accessibility kit
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool
Spa tub

Conveniences

Banquet hall
Elevator
Front-desk safe

More

Fireplace in lobby
Renovated entire property - december 2017
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Virginia Beach Town Center
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

60%

4 star reviews

10%

3 star reviews

10%

2 star reviews

10%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Virginia Beach Town Center

Latest reviews (10)

J

John

26 May 2024 - 27 May 2024
reviewed on expedia

1 out of 5 stars

The property is aged. They advertise for hot tub which is not in operation. They advertise room service which is false. They charge full price for a 3 three star experience but is a 1 star experience.You hear everything going on in the hotel, no peace.The carpets look like they havè 20 year old stains in them. Front staff would rather be chatting than keeping the coffee going. It is a posterchild for false advertising.
C

Crystal

26 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

Staff were so welcoming, also the beds were amazingly comfortable, I slept like a baby!
R

Richard

1 Dec 2023 - 3 Dec 2023
reviewed on hcom

3 out of 5 stars

Staff was very courteous especially Carlos and Mr Markus dealing with a broken coffee machine! Room cleaners could have done a better job with dirt behind and underneath bed. Bathroom also in a state of filthiness! Bed firm and sheets did smell fresh: nice bed to sleep in! Hallways on 4th floor and elevator reeked of marijuana and cigarette smoke! Security needs to be at breakfast bar to supervise young kids making a mess of things at food bar! Didn’t see one parent overseeing these animal children!
C

Christie

6 Oct 2023 - 8 Oct 2023
reviewed on travelocity

2 out of 5 stars

Rooms were dirty and smelled like mildew. We had connecting rooms and asked to change because the kids room smelled so bad and had a water spot with mold on the ceiling. The second room had condoms in the nightstand (thankfully not used). Second room also smelled like mildew. Staff was super friendly and tried to help as much as they could.
J

Jorge E

4 Jul 2023 - 5 Jul 2023
reviewed on travelocity

5 out of 5 stars

Everything was perfect. Like always a great experience for me and my family.!
J

Joshua

9 Jun 2023 - 10 Jun 2023
reviewed on travelocity

5 out of 5 stars

Our family loved staying there. Beautiful property and surrounding area.
T

Tadese

11 Aug 2018 - 12 Aug 2018
reviewed on expedia

5 out of 5 stars

I am very Happy located perfect my family every good time I hope very one he likes thanks
A

27 May 2023 - 29 May 2023
reviewed on hcom

5 out of 5 stars

Hotel wasn't prepared for the family reunion that was booked on memorial day weekend. Which meant that the staff was overwhelmed during the contential breakfast that is available to guess in the morning. Also the room that we stayed in has visible ceiling damage over the window.
A

13 Jun 2020 - 14 Jun 2020
reviewed on hcom

5 out of 5 stars

It was a wonderful stay my kids and I had no problems
A

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

Not enough room at family house so 3 adults stayed here. Well located with Starbucks nearby since the hotels.com price didn't include breakfast. Location was halfway between house and ocean, and very close to last minute shopping.
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