Costa Azul Suites Virginia Beach by Red Collection

Hotel overall was fine. Booked three rooms for family and rooms looked like the photos on web for the type of rooms we booked and were mostly clean and comfortable. The hotel website states a full breakfast - but it’s more of a continental type with powdered eggs. No waffle or pancake maker and minimal fruit choice. Enough tables for 10 guests at a time. Only one elevator, so wait times can be annoyingly long. Close to the beach which is nice. Parking is good enough. Hotel reception area had a horrible odor and did seem to be throughout the hotel, just not as strong. The rooms thankfully did not have that odor. Staff is attentive and friendly.

It was noisy due to kids running up and down the hallway. You can see where wallpaper was was separated from the wall and the bathroom the toilet rolls holder you get ready to fall apart. And also the TV and trying to watch the channels keep getting interrupted as if no service

My stay was amazing, my family and I really enjoyed ourselves!

Bed bugs in room my kids got bedbugs bite No manager on property and no front desk for half a day the guy told he will open a case and have manager call me that was seven days still waiting for call

The rooms were big, with comfortable beds. The staff was always so kind any time we saw them. Breakfast had good options. The pool was great. This hotel is PHENOMENAL for the price. It’s right across from the beach and an easy walk, even with kids.

Our shower drain was clogged and it took a while for water to drain. Therefore I did not bathe my 5 months old infant because I can’t imagine residues stuck on tubs. I liked the breakfast, however I was thrown off by this male staff who constantly stared at me. At one point he opened my waffle halfway into the timer and telling me it’s “ya lista” as in it’s ready.. acting to be helpful while I never asked for help and I knew what I was doing. I sat back down at the table with my husband to try to enjoy this interrupted waffle, to find the texture chewy because it’s not baked all the way. So I got up to make myself a new batch and patiently stood infront of the waffle maker while I watch the same male staff try to look at my table to see the first waffle not eaten. My husband ended up eating the first waffle but I’m particular with how I enjoy my food. The very next day, the same male staff is staring at me once again, this time I’m alone since my infant is still asleep upstairs with my husband. As I walk up to grab utensils for my waffle, this male staff pretends to wipe down counters to get near me and I avoided eye contact at all costs. I picked out a table on one end of the room and sat facing away from where he stood. Very uncomfortable.

Our roomdid not get cleaned we had to call the front desk for towels and other supplies There was a crying infant at 2 am every night The acoustics are poor

The room was clean, However, Hotel was very loud. Guests were consistently yelling in hallway and rooms. It smelled of Marijuana. People openly smoking Marijuana outside. Don't bring your kids.

The property is 2 minutes walking distance from the beach. If you get the right room higher floor odd number you will actually have a view of the beach. Every staff member I came in contact with was friendly and showed good customer service. The kids enjoyed breakfast. This will be our hotel when visiting the area.

The stay was great. My family shared one room and the space was perfect. We felt like we could move around and be comfortable. So, often when we book a room that sleeps four, that is all we can really do in the room is sleep because it is so cramped. That was not the case here. We were very happy with the room!